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Client Care Representative- Benjamin Franklin Plumbing
Wichita, Kansas, United States · On-site
$15/hr–$19/hr
Mid level
Benjamin Franklin Plumbing We are a growing, multi-location plumbing service and repair company dedicated to providing our clients with reliable, high-quality service. As we continue to expand, we're looking for talented…
Skills: Verbal Communication, Active Listening, Organizational Skills, Attention To Detail, Microsoft Office
Diagnose plumbing issues and provide appropriate technical solutions to customers. Ensure high customer satisfaction through professional service, safety inspections, and clear communication of technical concepts.
Requirements
Candidates must hold a journeyman plumbing license and a valid driver's license with a clean driving record. Ability to pass a background check and drug screen is required.
Full job description
Plumbing Careers at Benjamin Franklin Plumbing
We are seeking a motivated and experienced Licensed Plumbing Technician to join our team. In this role, you will combine your technical plumbing expertise with strong sales skills to assess customer needs, and provide appropriate plumbing solutions.
As a key member of our team, you will engage with customers, diagnose plumbing issues, recommend appropriate solutions, explain technical concepts clearly, and ensure customer satisfaction throughout the entire process.
JOB DUTIES
Utilizes Straight Forward Pricing (including all company approved forms) correctly on each call
Follows company procedures for running service calls
Complete a home safety inspection on every service call
Wears floor savers while in the client’s home and maintains a neat work area while performing a repair or scheduled service
Tests each aspect of the job before leaving a home to make sure everything is working properly.
Performs customer walk-through at the end of each call to ensure client satisfaction.
Conveys a safety-conscious attitude, both on the job and while driving
Maintains cleanliness on the job site and in your company truck.
MINIMUM REQUIREMENTS
Hold a journeyman plumbing license
Have a valid driver's license- with a clean driving record
Clean background
Must be willing and able to pass a drug screen
Benefits
Great hourly pay with bonus opportunities
Heath/Dental/ Vision insurance plans
Paid vacation and sick leave
Retirement plan with company contributions
Top tier training and free continuing education opportunities
We are the punctual Plumbers! If there's any delay, it's you we pay!
Industry
Consumer Services
Company size
11-50 employees
Founded
1950
Headquarters
Wichita , Kansas
LinkedIn followers
123
At Benjamin Franklin Plumbing® of Wichita, we’re proud of our long history in the community. For over 70 years, we’ve been providing quality Wichita plumbing services. Our business opened its doors in 1950 when C. Lee and Violet Tade opened C. Lee Tade Plumbing and Heating. Today, their son Richard runs the business. He joined the Benjamin Franklin Plumbing as its third location in 2001 because he spotted an opportunity. Ever since then, Benjamin Franklin Plumbing® of Wichita is proud to be a part of one of the most respected names in the plumbing industry.
Every member of our team receives a high level of training and is focused on making sure customers love our service. We offer honest prices, reliable work, and the confidence provided by some of the industry’s best guarantees. Our vehicles are well-stocked, so we can finish many jobs in just one visit! Whether your home is being flooded at 1 AM or you need to schedule routine maintenance, we’re standing by 24/7 to take your call.
We provide the following and more to our customers:
A 100% satisfaction guarantee
24/7 emergency plumbing services
No after-hour fees, even during weekends or holidays
On-time guarantee that pays you $5 for every minute we’re late
Adherence to the highest industry standards
Compliance with all local, state, and national building codes
Background checked and drug-screened plumbers
Our Wichita Plumbing Guarantees:
Benjamin Franklin Plumbing® of Wichita backs up every promise we make with some of the best guarantees in the industry. Our plumbers are punctual, and our on-time guarantee means that they’ll pay you back if they’re late for your appointment! We also back all our work with a 100% satisfaction guarantee. This means that you’ll love what we do—from our service to the quality of our work—or we’ll make it right at no extra cost. With Benjamin Franklin Plumbing® of Wichita, you’re receiving the benefit of seven decades of Wichita plumbing and the best guarantees in the industry!
Offices: 2825 E. Kellogg Ave., Wichita , Kansas 67211, US
We are the punctual Plumbers! If there's any delay, it's you we pay!
Industry
Consumer Services
Company size
11-50 employees
Founded
1950
Headquarters
Wichita , Kansas
LinkedIn followers
123
At Benjamin Franklin Plumbing® of Wichita, we’re proud of our long history in the community. For over 70 years, we’ve been providing quality Wichita plumbing services. Our business opened its doors in 1950 when C. Lee and Violet Tade opened C. Lee Tade Plumbing and Heating. Today, their son Richard runs the business. He joined the Benjamin Franklin Plumbing as its third location in 2001 because he spotted an opportunity. Ever since then, Benjamin Franklin Plumbing® of Wichita is proud to be a part of one of the most respected names in the plumbing industry.
Every member of our team receives a high level of training and is focused on making sure customers love our service. We offer honest prices, reliable work, and the confidence provided by some of the industry’s best guarantees. Our vehicles are well-stocked, so we can finish many jobs in just one visit! Whether your home is being flooded at 1 AM or you need to schedule routine maintenance, we’re standing by 24/7 to take your call.
We provide the following and more to our customers:
A 100% satisfaction guarantee
24/7 emergency plumbing services
No after-hour fees, even during weekends or holidays
On-time guarantee that pays you $5 for every minute we’re late
Adherence to the highest industry standards
Compliance with all local, state, and national building codes
Background checked and drug-screened plumbers
Our Wichita Plumbing Guarantees:
Benjamin Franklin Plumbing® of Wichita backs up every promise we make with some of the best guarantees in the industry. Our plumbers are punctual, and our on-time guarantee means that they’ll pay you back if they’re late for your appointment! We also back all our work with a 100% satisfaction guarantee. This means that you’ll love what we do—from our service to the quality of our work—or we’ll make it right at no extra cost. With Benjamin Franklin Plumbing® of Wichita, you’re receiving the benefit of seven decades of Wichita plumbing and the best guarantees in the industry!
Offices: 2825 E. Kellogg Ave., Wichita , Kansas 67211, US