Bellingham, Washington, United States · On-site
POSITION SUMMARY Bellingham Ford is seeking a professional, organized and customer-focused Service BDC (Business Development Center) Representative to join our service team. The Service BDC Representative is responsible …
Skills: Customer Service, Phone Etiquette, Appointment Scheduling, Multitasking, Organization
Bellingham, Washington, United States • On-site
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The representative manages inbound and outbound communications to schedule vehicle service appointments and follow up on maintenance reminders. They act as the primary link between customers and the service department to ensure high satisfaction and retention.
Candidates should possess strong communication skills, professional phone etiquette, and basic computer proficiency. Previous experience in customer service, call centers, or the automotive industry is preferred but not required.
Bellingham Ford is seeking a professional, organized and customer-focused Service BDC (Business Development Center) Representative to join our service team. The Service BDC Representative is responsible for handling inbound and outbound customer communications related to vehicle service appointments, maintenance reminders, follow-up calls, and overall customer satisfaction.
This role serves as a critical connection between our customers and service department by delivering excellent communication, accurate scheduling, and a positive customer experience from the first point on contact,
Home of GR8 DEALS!
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on us for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Offices: 1820 James St, Bellingham, WA 98225-7717, US
Home of GR8 DEALS!
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on us for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Offices: 1820 James St, Bellingham, WA 98225-7717, US
