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$520k–$580k/yr
Full-time
Flexible Working Hours, Work-from-home Opportunities, Career Growth Opportunities, Generous Vacation Days, Mental Wellbeing Tools, Physical Wellbeing Tools
Posted 17d ago
~40 hrs/week
Responsibilities
The coordinator manages travel reservations and provides customer service for program participants. They are responsible for overseeing group housing, registration, and troubleshooting traveler issues during events.
Requirements
Requires several years of travel agency experience with expertise in group bookings and GDS. Proficiency in Microsoft Office and fluency in both Czech and English are essential.
Full job description
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
Attendee Services Coordinator Groups (Onsite)
Full-time, Prague, Czech Republic
The Attendee Services Coordinator will provide program information and make reservations via phone, online, fax, or email for airline travel, hotel accommodations, or car rentals as requested by our program participants. You will provide customer service to all attendees. In this role, you will be accountable for assisting Registration Managers and helping as needed to ensure the successful completion of all aspects of the group housing, registration, meeting, and incentive travel events.
As an Attendee Services Coordinator Groups, you will
Be in charge of knowing and following the policies and procedures of the company and the client, relaying information that would benefit other members of the team, and finding ways to improve the delivery of service to our travelers
Monitor and manage the email air folder, GDS queues, and online transactions for the program
Provide coordination relating to the traveler approval process
Manage the registration process, ensuring the registration form captures relevant information and matches the program website
Serve as the point of contact within the operations team for all participant services related to an event
Troubleshoot issues that arise with the traveler during travel dates
About you
Several years of travel agency experience required (group agent/bookings is preferred)
Expertise with group bookings, blocked space, Phase IV, and exchanges
Working knowledge of domestic and international air travel destinations
Proficiency in Microsoft Office software (Word, Excel, Outlook)
Excellent communication skills in Czech and English
Working knowledge of database systems is a plus
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us by reading our blog and checking out our social media:
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated
At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender‑neutral compensation factors, including professional background, skills, experience, and role scope.
This position is advertised across multiple European locations. The expected annual gross salary ranges by country are as follows:
Czech Republic: 520,000-580,000 CZK
The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.
We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].
Open by design. We create connections that move people and ideas forward.
Industry
Software Development
Company size
10,001+ employees
Founded
2006
Headquarters
Utrecht
LinkedIn followers
383,858
BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress.
With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved US$24.4 billion in sales.
For more information, visit our website. You can also subscribe to our newsletter for the latest industry insights, thought-leader analysis and top tips to drive your successful travel program. Go to: http://ow.ly/N73i50Mhc9Y
Offices: Europalaan 300, Utrecht, 3526 KS, NL
Corporate travel managementTravel program auditsTravel safety and securityCorporate travel savings analysisMeetings and special eventsTraveler engagementHotel program auditsHotel SourcingHotel Cost Managementand Travel program analytics
Open by design. We create connections that move people and ideas forward.
Industry
Software Development
Company size
10,001+ employees
Founded
2006
Headquarters
Utrecht
LinkedIn followers
383,858
BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress.
With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved US$24.4 billion in sales.
For more information, visit our website. You can also subscribe to our newsletter for the latest industry insights, thought-leader analysis and top tips to drive your successful travel program. Go to: http://ow.ly/N73i50Mhc9Y
Offices: Europalaan 300, Utrecht, 3526 KS, NL
Corporate travel managementTravel program auditsTravel safety and securityCorporate travel savings analysisMeetings and special eventsTraveler engagementHotel program auditsHotel SourcingHotel Cost Managementand Travel program analytics