Auckland, Auckland, New Zealand · On-site
Bayleys is looking for a Technical Operations Executive to support our national network of users across MRI PropertySuite, VaultRE and associated business systems. This is an exciting opportunity for a technically minded…
Skills: Technical Support, CRM Management, PropertySuite, VaultRE, Troubleshooting
Auckland, Auckland, New Zealand · On-site
About the Role An exciting opportunity has become available for an experienced and highly organised Part-Time Personal Assistant to support a high-performing real estate professional within Bayleys Pt Chevalier. This is …
Skills: Administration, Diary management, Marketing coordination, CRM management, Communication
Henderson-Massey, Auckland, New Zealand · On-site
An exciting opportunity has become available for a highly organised and proactive Team Administrator to join our Bayleys Northwest team. Supporting the Branch Manager and a high-performing sales team, you'll play a key r…
Skills: Office Administration, Marketing Coordination, CRM Management, Customer Service, Microsoft Office
New Plymouth, Taranaki, New Zealand · On-site
Bayleys Wellington is entering an exciting phase of growth, and we're seeking an exceptional leader to help drive our next chapter of success. This is a rare opportunity to take on a pivotal leadership role within one of…
Skills: Leadership, Coaching, Sales Management, Talent Acquisition, Strategic Direction
Whanganui, Manawatū-Whanganui, New Zealand · On-site
Bayleys Wellington is entering an exciting phase of growth, and we're seeking an exceptional leader to help drive our next chapter of success. This is a rare opportunity to take on a pivotal leadership role within one of…
Skills: Leadership, Coaching, Sales Management, Talent Acquisition, Strategic Direction
Wellington, Wellington, New Zealand · On-site
Bayleys Wellington is entering an exciting phase of growth, and we're seeking an exceptional leader to help drive our next chapter of success. This is a rare opportunity to take on a pivotal leadership role within one of…
Skills: Leadership, Coaching, Sales Management, Talent Acquisition, Strategic Direction
Auckland, Auckland, New Zealand · On-site
North Shore | West Auckland | Pukekohe Take Control of Your Career with Bayleys Feeling capped in your current Property Management role? Ready to take ownership of your success and be rewarded for the growth you create? …
Skills: Residential Property Management, Knowledge of Residential Tenancies Act, Relationship Building, Communication Skills, Self-Motivated
Ōrākei, Auckland, New Zealand · On-site
About the Role An exciting opportunity has arisen for an experienced and highly organised Personal Assistant to support a high-performing real estate professional within Bayleys. This is a fast-paced, varied role where n…
Skills: Diary Management, Marketing Coordination, CRM Database Management, Property Documentation, Client Relationship Management
Auckland, Auckland, New Zealand · On-site
About Us As part of the Bayleys Group, we are a leading Body Corporate Management business with a strong reputation for professionalism, innovation, and client service. We offer a collaborative culture, exposure to inter…
Skills: Body Corporate Management, Unit Titles Act 2010, Portfolio Management, Financial Budgeting, Stakeholder Management
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Manage the technical operations helpdesk and resolve user queries across MRI PropertySuite and VaultRE systems. Support system configurations, develop training materials, and identify opportunities for process improvement through automation and AI.
Requires experience with CRM or enterprise business systems and strong troubleshooting and problem-solving skills. Excellent communication skills and the ability to create documentation and training materials are essential.
Bayleys is looking for a Technical Operations Executive to support our national network of users across MRI PropertySuite, VaultRE and associated business systems. This is an exciting opportunity for a technically minded problem-solver who enjoys helping others, improving processes, and finding smarter ways of working.
You'll play a key role in supporting our franchise network, managing technical queries, maintaining system configurations, delivering training resources, and ensuring our people get the most from the technology that drives our business.
This role sits at the heart of our operations, working closely with Super Users, franchise teams, and internal stakeholders to deliver exceptional support and continuous improvement across the Bayleys network.
What you'll be doing
Managing the BRG TechOps Helpdesk and resolving technical queries across MRI applications
Supporting PropertySuite and VaultRE user setup, configuration, permissions and access management
Troubleshooting issues and escalating complex matters to MRI with clear and detailed documentation
Monitoring the Super User Teams channel and communicating network-wide system updates
Testing new functionality, enhancements and releases before implementation
Assisting with Super User training and developing user guides, Tips & Tricks content and training materials
Maintaining CRM pricing and marketing toolkit information
Monitoring listing dashboards and proactively resolving feed issues
Producing reports for key stakeholders and supporting monthly digital billing processes
Providing backup support to franchises when local Super Users are unavailable
Identifying opportunities to improve processes through automation, AI and emerging technologies
What we're looking for
Experience with PropertySuite, VaultRE or similar CRM, property management or enterprise business systems
Strong troubleshooting and problem-solving skills
Excellent communication skills with the ability to explain technical information clearly
Experience creating training materials, documentation and user guides
A process-driven approach with strong attention to detail
Ability to manage multiple priorities and meet deadlines
Interest in AI, automation and continuous improvement initiatives
A customer-focused mindset and passion for helping others succeed
Real estate industry experience is advantageous but not essential
Why Bayleys?
At Bayleys, we're committed to supporting our people with the tools, training and technology they need to succeed. You'll join a collaborative team where your ideas will be valued and where you'll have the opportunity to make a meaningful impact across one of New Zealand's leading property companies.
If you enjoy solving problems, improving systems and helping people get the best from technology, we'd love to hear from you.
Apply now and help us deliver technology solutions that keep Bayleys running at its best.
At Bayleys we take pride in being Altogether Better across residential, commercial, rural and property services.
Bayleys is New Zealand’s largest full-service, locally owned real estate company, with over 100 offices nationwide and operations in Fiji and the Pacific. At Bayleys, we take pride in being Altogether Better across residential, commercial, rural, and property services. We market and sell residential homes, farms, lifestyle blocks, commercial and industrial property, and tourism assets, including hotels, motels, and businesses for sale. Our in-house property services team provides full-scale management, valuations, and facility solutions, focusing on delivering value to owners and tenants. With unmatched national coverage and deep local expertise, no other real estate company offers our scale, service, and sector breadth across all regions, including coastal areas, towns, and rural locations.
Offices: 30 Gaunt St, Auckland, Auckland 1010, NZ
At Bayleys we take pride in being Altogether Better across residential, commercial, rural and property services.
Bayleys is New Zealand’s largest full-service, locally owned real estate company, with over 100 offices nationwide and operations in Fiji and the Pacific. At Bayleys, we take pride in being Altogether Better across residential, commercial, rural, and property services. We market and sell residential homes, farms, lifestyle blocks, commercial and industrial property, and tourism assets, including hotels, motels, and businesses for sale. Our in-house property services team provides full-scale management, valuations, and facility solutions, focusing on delivering value to owners and tenants. With unmatched national coverage and deep local expertise, no other real estate company offers our scale, service, and sector breadth across all regions, including coastal areas, towns, and rural locations.
Offices: 30 Gaunt St, Auckland, Auckland 1010, NZ
