Memphis, Tennessee, United States · On-site
The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic e…
Skills: Insurance Verification, Patient Scheduling, Medical Terminology, Charge Entry, Financial Counseling
Meridian, Mississippi, United States · On-site
Job Summary Provides direct and indirect patient care in the assigned care setting. Communicates and collaborates with physicians, leadership, co-workers, and other multidisciplinary teams to enhance patient outcomes. Pr…
Skills: Patient Care, Nursing Process, Critical Thinking, Medication Administration, Patient Education
Jackson, Mississippi, United States · On-site
Job Summary Performs patient care tasks and basic patient care services under the direction of the professional registered nurse. Provides a caring relationship that facilitates health and healing in a manner that preser…
Skills: Patient care, Vital signs monitoring, Phlebotomy, Blood glucose testing, Patient transport
Kosciusko, Mississippi, United States · On-site
Job Summary Provides direct and indirect patient care in the assigned care setting. Communicates and collaborates with physicians, leadership, co-workers, and other multidisciplinary teams to enhance patient outcomes. Pr…
Skills: Patient care, Critical thinking, Nursing process, Medication administration, Patient education
Memphis, Tennessee, United States · On-site
Job Summary Provides personal care assistance to patients under the direction of licensed personnel and /or Administrator. Responsibilities Performs direct patient care duties as assigned.Triage and rooming of patientsPr…
Skills: Patient care, Triage, Rooming patients, Patient safety, Clerical tasks
Memphis, Tennessee, United States · On-site
Job Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, proces…
Skills: Insurance billing, Medical collection, Medical terminology, Customer service, Data entry
Jonesboro, Arkansas, United States · On-site
Job Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, proces…
Skills: Insurance billing, Medical collection, Medical terminology, Customer service, Data entry
Memphis, Tennessee, United States · On-site
Job Summary Utilizes the systematic process of assessment, planning, implementation and evaluation to provide learning experiences that enhance continued competence and professional development. The nursing process forms…
Skills: Nursing, Staff Development, Pediatric Intensive Care, Pediatric Emergency Room, Educational Planning
Madison, Mississippi, United States · On-site
Job Summary Provides personal care assistance to patients under the direction of licensed personnel and /or Administrator. Responsibilities Performs direct patient care duties as assigned.Triage and rooming of patientsPr…
Skills: Patient care, Triage, Rooming patients, Clerical tasks, Communication
Memphis, Tennessee, United States · On-site
Overview Baptist Health Sciences University's Respiratory Care program is accredited by the Commission on Accreditation for Respiratory Care (CoARC). The university seeks to hire an Instructor (Masters Pending)/ Director…
Skills: Respiratory Care, Clinical Education, Student Assessment, Curriculum Development, CoARC Standards Compliance
Covington, Tennessee, United States · On-site
Job Summary Provides direct and indirect patient care in the assigned care setting. Communicates and collaborates with physicians, leadership, co-workers, and other multidisciplinary teams to enhance patient outcomes. Pr…
Skills: Patient assessment, Medication administration, Critical thinking, Nursing process, Patient education
Jackson, Mississippi, United States · On-site
Job Summary Provides personal care assistance to patients under the direction of licensed personnel and /or Administrator. Responsibilities Performs direct patient care duties as assigned.Triage and rooming of patientsPr…
Skills: Patient care, Triage, Rooming patients, Patient safety, Clerical tasks
Jackson, Mississippi, United States · On-site
Job Summary The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and effici…
Skills: Customer service, Insurance verification, Medical terminology, Charge entry, Appointment scheduling
Memphis, Tennessee, United States · On-site
Job Summary Provides direct and indirect patient care in the assigned care setting. Communicates and collaborates with physicians, leadership, co-workers, and other multidisciplinary teams to enhance patient outcomes. Pr…
Skills: Patient Care, Nursing Processes, Critical Thinking, Medication Administration, Patient Education
Meridian, Mississippi, United States · On-site
Job Summary Provides personal care assistance to patients under the direction of licensed personnel and /or Administrator. Responsibilities Performs direct patient care duties as assigned.Triage and rooming of patientsPr…
Skills: Patient care, Triage, Rooming patients, Clerical tasks, Computer literacy
Memphis, Tennessee, United States · On-site
Job Summary Performs patient care tasks and basic patient care services under the direction of the professional registered nurse. Provides a caring relationship that facilitates health and healing in a manner that preser…
Skills: Patient Care, Phlebotomy, Vital Signs Monitoring, Blood Glucose Testing, Patient Mobility Assistance
Columbus, Mississippi, United States · On-site
Job Summary Cleans, decontaminates, inspects, assembles, packages, sterilizes, stores, and distributes supplies, instruments, and equipment dispensed by the department following infection control guidelines. Performs oth…
Skills: Decontamination, Sterilization, Surgical instrument handling, Infection control, Equipment maintenance
Meridian, Mississippi, United States · On-site
Job Summary Provides direct and indirect patient care in the assigned care setting. Communicates and collaborates with physicians, leadership, co-workers, and other multidisciplinary teams to enhance patient outcomes. Pr…
Skills: Patient care, Nursing process, Critical thinking, Medication administration, Patient education
Memphis, Tennessee, United States · On-site
Job Summary Performs imaging procedures/treatments according to radiology practice standards in order to aid in the diagnosis and/or treatment of disease. Performs other duties as assigned. Responsibilities Demonstrates …
Skills: Mammography, Radiologic principles, Imaging procedures, Patient care, Equipment maintenance
Memphis, Tennessee, United States · On-site
*** This position is fully on-site and will split time between Baptist Memorial Hospital Memphis & Baptist University *** Job Summary: The Lead Regional Core Site Coordinator serves as an administrator in medical educati…
Skills: Medical education administration, Learning management systems, Curriculum coordination, Scheduling, Credentialing
Memphis, Tennessee, United States • On-site
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The Customer Service Coordinator serves as the primary point of contact for clinic patients, managing administrative tasks and office activities. Responsibilities include verifying insurance, scheduling appointments, performing charge entry, and assisting with financial counseling.
The position requires a High School Diploma or GED and at least one year of experience in a physician practice or clinic. Desired qualifications include an Associate degree and knowledge of medical terminology and insurance protocols.
The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills.
| • | Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. | |
| • | Performs daily and monthly close out procedures for internal controls and cash balancing. | |
| • | Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. | |
| • | Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. | |
| • | Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. | |
| • | Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow. | |
| • | Perform accurate charge entry. | |
| • | Complies with all organizational policies regarding ethical business practices. | |
| • | As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams. | |
| • | Schedules appointments, gathers demographic and insurance information and enters into the practice management system. | |
| • | Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality. | |
| • | Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. | |
| • | Completes assigned goals. |
Current knowledge of medical terminology. Knowledge in insurance verification and charge entry as provided through experience in a physician practice. |
Desired Licensure, Registration, CertificationPurpose of Position and Scope of Responsibility
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
Offices: 350 N Humphreys Blvd, Memphis, Tennessee 38120, US
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
Offices: 350 N Humphreys Blvd, Memphis, Tennessee 38120, US
