United States · On-site
$18/hr–$27/hr
Primary City/State: Timnath, Colorado Department Name: Timnath FP-Clinic Work Shift: Day Job Category: Revenue Cycle The future is full of possibilities. At Banner Health, we’re excited about what the future holds for he…
Skills: Patient Registration, Insurance Verification, Medical Scheduling, Payment Collection, Customer Service
Loveland, Colorado, United States · On-site
$18/hr–$27/hr
Primary City/State: Greeley, Colorado Department Name: WR Sleep Apnea Program Work Shift: Day Job Category: Revenue Cycle The future is full of possibilities. At Banner Health, we’re excited about what the future holds f…
Skills: Insurance Eligibility Verification, Patient Registration, Payment Collection, Medical Scheduling, Financial Guidance
Tucson, Arizona, United States · On-site
Primary City/State: Tucson, Arizona Department Name: Work Shift: Varied Job Category: Clinical Care The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s…
Skills: Patient Care, Vital Signs Collection, Medical Documentation, Basic Life Support, EKG Monitoring
Gilbert, Arizona, United States · On-site
Primary City/State: Gilbert, Arizona Department Name: BMDACC Gateway Oncology-Rsrch Work Shift: Day Job Category: Research Good health care is key to a good life. At Banner Health, we understand that, and that’s why we w…
Skills: Clinical Trial Coordination, Patient Consenting, Data Entry, GCP Guidelines, Medical Terminology
Phoenix, Arizona, United States · On-site
Primary City/State: Phoenix, Arizona Department Name: BUMCP Cardiovascular Work Shift: Day Job Category: Clinical Care Great careers are built at Banner Health. We understand that talented health care professionals appre…
Skills: Ultrasound Imaging, Patient Preparation, Image Analysis, Medical Documentation, Equipment Quality Control
Payson, Arizona, United States · On-site
Primary City/State: Payson, Arizona Department Name: Work Shift: Varied Job Category: Facilities, Environmental Services, and Culinary Great careers are built at Banner Health. There’s more to health care than doctors an…
Skills: Food Preparation, Customer Service, Sanitization, Portion Control, Inventory Management
Sun City West, Arizona, United States · On-site
Primary City/State: Sun City West, Arizona Department Name: Behav Hlth Case Mgmt-Hosp Work Shift: Day Job Category: Clinical Care Find your path in health care. Banner Health is committed to not only providing the finest…
Skills: Discharge Planning, Case Management, Patient Coordination, Behavioral Health, Insurance Verification
Phoenix, Arizona, United States · On-site
Primary City/State: Phoenix, Arizona Department Name: ICU-Neuro-Hosp Work Shift: Day Job Category: Nursing Banner Health invests in our nurses by training them to confidently and safely deliver excellent patient care. Ba…
Skills: Neuroscience Care, Patient Assessment, Care Planning, Direct Patient Care, Clinical Documentation
United States · On-site
Primary City/State: Sun City, Arizona Department Name: Memory Disord Clin Trls BSHRI Work Shift: Day Job Category: Research Health care is constantly changing, and at Banner Health, we are at the front of that change. We…
Skills: Clinical Research Coordination, Patient Scheduling, Informed Consent, Data Collection, Vital Signs Collection
Payson, Arizona, United States · On-site
Primary City/State: Payson, Arizona Department Name: Work Shift: Varied Job Category: Clinical Care We are currently looking for a Case Management Representative at Banner Payson to work PRN as needed. This role will cov…
Skills: Case Management, Medical Terminology, Occupational Health Protocols, Patient Coordination, Data Management
Glendale, Arizona, United States · On-site
Primary City/State: Glendale, Arizona Department Name: Labor/Delivery-Hosp Work Shift: Night Job Category: Nursing Those who have joined the Banner mission come from all walks of life, united by the common goal: Make hea…
Skills: Clinical Management, Labor and Delivery, Staff Leadership, Budget Management, Performance Improvement
Fort Collins, Colorado, United States · On-site
$18/hr–$27/hr
Primary City/State: Fort Collins, Colorado Department Name: Ortho Joint Center Work Shift: Day Job Category: Revenue Cycle A rewarding career that fits your life. Those who have joined the Banner mission come from all wa…
Skills: Insurance Verification, Patient Registration, Medical Scheduling, Payment Collection, Customer Service
Chandler, Arizona, United States · On-site
Primary City/State: Chandler, Arizona Department Name: AZ Radiology Sales/Svcs-Bio-Me Work Shift: Day Job Category: Clinical Support Health care is constantly changing, and at Banner Health, we are at the front of that c…
Skills: Diagnostic Troubleshooting, Mechanical Repair, Preventative Maintenance, Electronics Knowledge, Biomedical Instrumentation
United States · On-site
Primary City/State: Sun City, Arizona Department Name: Memory Disord Clin Trls BSHRI Work Shift: Day Job Category: Clinical Care Additional Job Description Health care is constantly changing, and at Banner Health, we are…
Skills: Neuropsychological Testing, Cognitive Assessment, Standardized Scoring, Patient Rapport, Clinical Trial Protocols
Payson, Arizona, United States · On-site
Primary City/State: Payson, Arizona Department Name: Work Shift: Varied Job Category: Clinical Care We are currently looking for a Transitional Care Coordinator to help with case management. This position will be PRN as …
Skills: Case Management, Discharge Planning, Patient Coordination, Medical Documentation, Customer Service
Gilbert, Arizona, United States · On-site
Primary City/State: Gilbert, Arizona Department Name: Respiratory Thrpy-Hosp Work Shift: Day Job Category: Clinical Care $10,000 Sign-On Bonus Available The future is full of possibilities. At Banner Health, we’re excite…
Skills: Respiratory Care, Mechanical Ventilation, Pulmonary Diagnostic Testing, Cardiology Diagnostic Testing, Patient Assessment
Glendale, Arizona, United States · On-site
Primary City/State: Glendale, Arizona Department Name: ICU-Cardiovascular-Hosp Work Shift: Day Job Category: Nursing Banner Health invests in our nurses by training them to confidently and safely deliver excellent patien…
Skills: Patient Assessment, Care Planning, Direct Patient Care, Nursing Documentation, Clinical Supervision
Phoenix, Arizona, United States · On-site
Primary City/State: Phoenix, Arizona Department Name: Environmental Svcs-Hosp Work Shift: Night Job Category: Facilities, Environmental Services, and Culinary $1000 Sign-on Bonus!* *If selected, the recruiter will provid…
Skills: Carpet Cleaning, Floor Stripping, Floor Refinishing, Power Cleaning Equipment Operation, Infection Control
United States · On-site
Primary City/State: Phoenix, Arizona Department Name: Phx Integrated Surg Res-Clinic Work Shift: Day Job Category: Administrative Services The academic medicine difference. At the center of Banner – University Medicine i…
Skills: Administrative Support, Calendar Management, Travel Coordination, Business Correspondence, Proofreading
Glendale, Arizona, United States · On-site
Primary City/State: Glendale, Arizona Department Name: PCU-Medical ST4EW-Hosp Work Shift: Day Job Category: Nursing $10K Sign-On Bonus! Great careers start with great training. Nurses at Banner Health enjoy some of the b…
Skills: Patient Assessment, Care Planning, Telemetry, Critical Thinking, Effective Communication
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Coordinates patient flow by managing scheduling, registration, and insurance verification. Responsible for collecting patient liabilities, processing payments, and providing financial guidance to maximize reimbursement.
Requires a high school diploma or GED and at least one year of experience in patient financial services or the insurance industry. Must possess strong communication skills and proficiency in common office software.
The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.
Great options and opportunities. We’re certified as a Great Place To Work® and are looking for professionals to help us make Banner Health the best place to work and receive care. Apply today!
As a Front Desk Representative (Patient Financial Services), we offer a customer-focused and friendly work environment with a great team and career growth opportunities. You'll have the opportunity to work directly with patients and with an engaged group of physicians and staff. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.
This position will support a new, growing Family Practice clinic in Timnath! If you have a passion for customer service and excellent patient care, this could potentially be a great fit!
-Monday - Friday, 8am - 5pm. With extended clinic hours coming, this position may change to the closing shift in the future. Flexibility is required.
-Extended clinic hours and rotating Saturdays will begin later this year or early 2027.
-5451 E Harmony Rd., Bldg 2
-May float to Wellington or other NoCO clinic locations to support staffing needs
If interested, apply today!
*Recruiter will go over details of the schedule during the interview.
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.POSITION SUMMARY
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.
CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations
3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.
6. Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.
7. Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.
8. Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.
9. Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third party payors.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.
Additional related education and/or experience preferred
Our organization supports a drug-free work environment.
Making health care easier, so life can be better.
Headquartered in Arizona, Banner Health is one of the largest nonprofit health care systems in the country. The system owns and operates 33 acute-care hospitals, Banner Health Network, Banner – University Medicine, academic and employed physician groups, long-term care centers, outpatient surgery centers and an array of other services; including Banner Urgent Care, family clinics, home care and hospice services, pharmacies and a nursing registry. Banner Health is in six states: Arizona, California, Colorado, Nebraska, Nevada and Wyoming.
Offices: 2901 N Central Ave., Phoenix, AZ 85012, US · 525 W. Brown Road, Mesa, AZ 85201, US · 7251 W. 4th St., Greeley, CO 80634, US · 1625 N Campbell Ave, Tucson, Arizona 85719, US · 1800 Spring Ridge Dr, Susanville, California 96130, US
Making health care easier, so life can be better.
Headquartered in Arizona, Banner Health is one of the largest nonprofit health care systems in the country. The system owns and operates 33 acute-care hospitals, Banner Health Network, Banner – University Medicine, academic and employed physician groups, long-term care centers, outpatient surgery centers and an array of other services; including Banner Urgent Care, family clinics, home care and hospice services, pharmacies and a nursing registry. Banner Health is in six states: Arizona, California, Colorado, Nebraska, Nevada and Wyoming.
Offices: 2901 N Central Ave., Phoenix, AZ 85012, US · 525 W. Brown Road, Mesa, AZ 85201, US · 7251 W. 4th St., Greeley, CO 80634, US · 1625 N Campbell Ave, Tucson, Arizona 85719, US · 1800 Spring Ridge Dr, Susanville, California 96130, US
