Job DetailsJob Location: AXIS Dilworth MN - Dilworth, MN 56529Salary Range: $20.00 - $25.00 HourlyThe Community Relations Specialist will be responsible for the planning and executing of a variety of community-engagement…
Skills: Community Engagement, Event Planning, Graphic Design, Social Media Management, Recruiting
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$18/hr–$21/hr
Other
high school
Posted 23d ago
Apply by Jul 31
~20 hrs/week
Responsibilities
The Recruiting Associate communicates with potential research participants to determine eligibility and schedules them for study screenings. They are responsible for maintaining participant relationships and entering data into electronic capture systems.
Requirements
A high school diploma or equivalent is required for this position. Previous experience in a call center or customer service role is preferred.
The Recruiting Associate’s primary purpose is to effectively communicate with potential subjects about upcoming research projects and accurately enter the potential participant’s data to determine eligibility for research studies. Recruiters will communicate with potential subjects via the phone or in person. They may also be cross trained in reception to fill in as needed.
Essential Functions
• Communicate study conduct information to potential participants. • Develop an effective and lasting relationship with participants to contribute towards participant retention through phone and email correspondence. • Effectively find the best study that fits both the subject’s and the company’s needs. • Enter participant information into electronic data capture system. • Schedule participants for study screenings. • Contact subjects regarding study changes and appointment reminders. • Answer questions that potential participants have about upcoming studies. • Communicate with clinical staff to update database or resolve issues. • Talk with alternate subjects about other study options. • Follow up with potential participants who have requested contact. • Work from list to call former study participants or other potential subjects for upcoming studies. • Execute other duties as assigned.
Knowledge, Skills and Abilities
Communication
Technology Skills
Problem-Solving And Analytical Ability
Professionalism Teamwork
Interpersonal Skills
Education Requirements
Required: High School Diploma or Equivalent.
Certification Requirements (If Applicable)
Required: N/A
Experience Requirements
Preferred: 1 year previous customer service or call center work. Qualifications
Related keywords
Clinical ResearchParticipant RecruitmentElectronic Data CaptureCall CenterPatient RetentionScreeningHealthcare ResearchData Entry
AXIS Clinicals USA, a full-service Contract Research Organization (CRO) located in Dilworth, MN, is joined by other global sites, AXIS Mexico (Est 2010) and AXIS India (Headquarters, Est 2004).
AXIS USA offers the conveniences of its purpose-built 120,000 square foot facility to handle multiple studies at once, including an in-house Bioanalytical lab capable of handling over 15,000 samples per month, an on-site Dermatology Center, and a fully licensed Pharmacy. Moreover, it offers the additional benefits of employee technical expertise, flexibility, and the convenience of working with one company across multiple countries.
Offices: 1711 Center Ave W, Dilworth, MN -- Minnesota 56529, US
AXIS Clinicals USA, a full-service Contract Research Organization (CRO) located in Dilworth, MN, is joined by other global sites, AXIS Mexico (Est 2010) and AXIS India (Headquarters, Est 2004).
AXIS USA offers the conveniences of its purpose-built 120,000 square foot facility to handle multiple studies at once, including an in-house Bioanalytical lab capable of handling over 15,000 samples per month, an on-site Dermatology Center, and a fully licensed Pharmacy. Moreover, it offers the additional benefits of employee technical expertise, flexibility, and the convenience of working with one company across multiple countries.
Offices: 1711 Center Ave W, Dilworth, MN -- Minnesota 56529, US