Manila, Metro Manila, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a Customer Care Specialist to join its LRE team,…
Skills: Customer support, Technical support, Software license management, Troubleshooting, Remote desktop tools
Manila, Metro Manila, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Technical Support Engineer I - Audio (Sibelius) ABOUT AVID Avid make…
Skills: Technical support, Customer service, Sibelius, MacOS, Windows
Massachusetts, United States · Remote OK
$85k–$128k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Accounting, Treasury management, Financial reporting, Cash flow forecasting, GAAP
Massachusetts, United States · Remote OK
$168k–$252k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: NetSuite ERP, NetSuite Planning & Budgeting, Financial systems, People leadership, SDLC
London, England, United Kingdom · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Technical Writing, Avid Pro Tools, Music Notation Software, MadCap Flare, MadCap Central
London, England, United Kingdom · Remote Solely
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Compliance, Risk management, Security assurance, Third-party risk management, NIST 800-53
Poland · Remote Solely
$113k–$170k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Benefit Administration, Compliance, Project Management, Data Analysis, Excel
India · Remote Solely
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Technical Support, Avid Technology, Post-production Workflows, Video Editing, Storage Solutions
Manila, Metro Manila, Philippines · Remote OK
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Procurement, Sourcing, Spend analysis, Cost modeling, Competitive bidding
Montreal, Quebec, Canada · Hybrid
$75k–$112k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid develops technology and collaborative tools that ena…
Skills: Western Music Theory, Western Music Notation, Engraving Standards, Orchestration, Software Testing
London, England, United Kingdom · Remote Solely
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Corporate Travel Management, Corporate Credit Card Management, Vendor Relationship Management, T&E Policy Enforcement, Statement Reconciliation
Manila, Metro Manila, Philippines · Remote OK
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: NetSuite Administration, Concur Administration, RevPro/Zuora Revenue, Financial Reporting, ASC 606 Compliance
Manila, Metro Manila, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: FP&A, Business Operations, Excel, PowerPoint, Cross-functional Analysis
New York, New York, United States · Remote OK
$242k–$363k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Enterprise Sales, Account Management, SaaS Sales, MEDDPICC, Strategic Planning
Texas, United States · Remote OK
$145k–$218k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Come and join us at Avid as a Data Warehouse Architect (Remote), whe…
Skills: Data Architecture, Dimensional Modeling, Star Schema, Advanced SQL, Snowflake
Poland · Remote OK
$153k–$230k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Technical Project Management, Agile Methodologies, Scrum, Kanban, Jira Administration
Poland · Remote OK
$186k–$279k/yr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: C++, Linux Systems Programming, Distributed Storage, AWS S3, Cloud Integration
Manila, Metro Manila, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Contract Lifecycle Management, Corporate Governance, Intellectual Property Administration, Regulatory Compliance, Legal Documentation
Manila, Metro Manila, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Contract Lifecycle Management, Corporate Governance, Intellectual Property Administration, Regulatory Compliance, Legal Documentation
Manila, Metro Manila, Philippines · Hybrid
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ABOUT AVID Avid makes technology and collaborative tools so creators…
Skills: Legal Operations, Contract Lifecycle Management, Matter Tracking, Invoice Processing, Legal Administration
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The Customer Care Specialist will manage licensing, registration, and entitlement issues for Avid products while providing technical support via phone, chat, and web. They are responsible for documenting cases, triaging customer inquiries, and collaborating with internal teams to ensure high-quality support standards.
Candidates must have 1-2 years of customer support experience and basic technical troubleshooting skills. Proficiency in remote desktop tools, MS Office, and strong English communication skills are required, along with at least two years of college education.
We're committed to bringing passion and customer focus to the business.
This is a night shift role (covering US timezone) with a hybrid setup (2 days in our office in Taguig City, and 3 days remote).
SKILLS
Join a global team and experience a dynamic, collaborative work environment that fosters innovation and growth.
Hybrid work model offering flexibility to balance work and life.
Access to development programs with strong support and mentoring to help you grow and advance within the company.
Equal opportunity employer committed to diversity, inclusivity, and creating a welcoming environment for all employees.
Attractive benefits package including health & life insurance, referral rewards, and generous leave policies to ensure a healthy work-life balance.
Think this role is a good fit for you? Apply now!
Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
ABOUT AVID
Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recordings and live concerts.
To learn how Avid powers greater creators or for more information, visit www.avid.com.
#LI-Hybrid
#LI-RM1
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
We help media visionaries create art that colors our perceptions and enriches our culture. We make innovative technology and collaborative tools that inspire and spark joy so creators can entertain, inform, educate and enlighten the world. We believe in our artists. We believe in our industry leaders. And we believe in the future of entertainment. We have a rich, 30-year history of powering media and entertainment. But we know our history doesn’t determine our future, so we are always evolving, committed to making good better and better best. We make many products, but we only do one thing: maximize the mediums of amazing makers. At Avid, every minute, of every day, we are powering greater creators.
Offices: 75 Network Drive, Burlington, MA 01803, US · 2600 10th St, Berkeley, California 94710, US · 101 S 1st St, Burbank, California 91502, US · 280 N Bernardo Ave, Mountain View, California 94043, US · 3510 Boulevard St-Laurent, Montreal, Quebec H2X, CA
We help media visionaries create art that colors our perceptions and enriches our culture. We make innovative technology and collaborative tools that inspire and spark joy so creators can entertain, inform, educate and enlighten the world. We believe in our artists. We believe in our industry leaders. And we believe in the future of entertainment. We have a rich, 30-year history of powering media and entertainment. But we know our history doesn’t determine our future, so we are always evolving, committed to making good better and better best. We make many products, but we only do one thing: maximize the mediums of amazing makers. At Avid, every minute, of every day, we are powering greater creators.
Offices: 75 Network Drive, Burlington, MA 01803, US · 2600 10th St, Berkeley, California 94710, US · 101 S 1st St, Burbank, California 91502, US · 280 N Bernardo Ave, Mountain View, California 94043, US · 3510 Boulevard St-Laurent, Montreal, Quebec H2X, CA
