Pompano Beach, Florida, United States · On-site
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize le…
Skills: Customer Experience, Consultative Selling, Automotive Knowledge, Communication Skills, Interpersonal Skills
Naperville, Illinois, United States · On-site
$6k–$11k/mo
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize le…
Skills: Customer Experience, Consultative Selling, Automotive Knowledge, Communication Skills, Interpersonal Skills
Fort Lauderdale, Florida, United States · On-site
Position Summary: The Senior Manager, Human Resources Business Partner (HRBP) partners with senior business leaders to drive people strategies that enable organizational effectiveness, talent outcomes, and business perfo…
Skills: Business Acumen, Strategic Advising, Talent Management, Organizational Design, Employee Relations
Fremont, California, United States · On-site
$3k–$14k/mo
The Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answerin…
Skills: Customer Experience, Consultative Selling, Interpersonal Communication, CRM Software, Lead Management
Fremont, California, United States · On-site
$3k–$14k/mo
The Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answerin…
Skills: Communication, Interpersonal Skills, Customer Service, Consultative Selling, Organizational Skills
Margate, Florida, United States · On-site
Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, …
Skills: Customer Experience, Automotive Sales, Consultative Selling, Interpersonal Communication, Organizational Skills
Westlake, Ohio, United States · On-site
The Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostic Skills, Multi-point Inspections, Customer Service
Westlake, Ohio, United States · On-site
The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostics, Multi-point Inspections, Customer Service
Houston, Texas, United States · On-site
na Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive tea…
Skills: Automotive Sales, Customer Experience, Consultative Selling, Interpersonal Skills, Communication Skills
Hardeeville, South Carolina, United States · On-site
Automotive sales Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a …
Skills: Automotive Sales, Customer Experience, Consultative Selling, Interpersonal Communication, Organizational Skills
Fremont, California, United States · On-site
$35/hr–$45/hr
The Senior Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-gi…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostic Skills, Multi-point Inspections, Customer Service
Centennial, Colorado, United States · On-site
The Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-g…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostics, Multi-point Inspections, Customer Service
Centennial, Colorado, United States · On-site
The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostic Skills, Multi-point Inspections, Customer Service
Colorado Springs, Colorado, United States · On-site
$5k–$10k/mo
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashio…
Skills: Communication, Interpersonal Skills, Sales, Customer Service, Consultative Selling
Buena Park, California, United States · On-site
The Retail Parts Shipping and Receiving Associate verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Assures proper control of parts inventory and related administrative functi…
Skills: Shipping And Receiving, Inventory Control, Forklift Operation, Pallet Jack Operation, Record Keeping
Cobb County, Georgia, United States · On-site
The Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts…
Skills: Payment Processing, Financial Reconciliation, Customer Service, Interpersonal Communication, Administrative Support
Centennial, Colorado, United States · On-site
$14/hr–$19/hr
The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. What are the day-to-day responsibilities?Assist with service write-ups and tagging of customer…
Skills: Vehicle Maintenance, Customer Service, Manual Transmission Driving, Vehicle Inspection, Communication Skills
Santa Clarita, California, United States · On-site
$6k–$14k/mo
As an F&I Manager, you’ll be empowered with the resources and support needed to get every driver into the perfect deal – including a fully transparent selling process and preferred relationships with 30+ lenders. What wi…
Skills: Finance And Insurance (F&I), Customer Relationship Management, Consultative Selling, Compliance, Financial Analysis
Lone Tree, Colorado, United States · On-site
$5k–$8k/mo
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashio…
Skills: Communication, Interpersonal Skills, Sales, Customer Service, Consultative Selling
Fort Lauderdale, Florida, United States · On-site
Position Summary The Senior Web Tagging & Analytics Analyst supports digital product, marketing, IT, and operations teams by implementing and maintaining web tagging and analytics solutions across AutoNation digital prop…
Skills: Web Tagging, Digital Analytics, Tealium, Google Analytics, JavaScript
Pompano Beach, Florida, United States • On-site
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Acts as the primary liaison between service technicians and customers to explain repair recommendations and suggest up-sell opportunities. Manages the end-to-end service experience, including appointment setting, vehicle inspections, and providing cost estimates.
Requires a high school diploma or equivalent and a valid driver's license with a safe driving record. Candidates should demonstrate strong communication skills and a proven ability to provide exceptional customer service.
Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.
Set, confirm and prepare for appointments with customers so they can have a great service experience
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
Follow up with customers to ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in-state driver’s license and an acceptable, safe driving record
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
