Mobile, Alabama, United States · On-site
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize le…
Skills: Customer service, Consultative selling, Automotive knowledge, Communication skills, Interpersonal skills
Henderson, Nevada, United States · On-site
The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. What are the day-to-day responsibilities?Assist with service write-ups and tagging of customer…
Skills: Vehicle maintenance, Customer service, Manual transmission operation, Communication, Interpersonal skills
Fort Worth, Texas, United States · On-site
The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care…
Skills: Vehicle repair, Vehicle maintenance, Diagnostics, Multi-point inspections, Customer service
Waco, Texas, United States · On-site
The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyal…
Skills: Customer Experience, Automotive Parts Knowledge, Sales, Communication, Interpersonal Skills
Westlake, Ohio, United States · On-site
The General Sales Manager (GSM) has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very be…
Skills: Leadership, Strategic Thinking, People Development, Inventory Management, Financial Services Sales
Leesburg, Virginia, United States · On-site
$15/hr–$21/hr
The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. What are the day-to-day responsibilities?Assist with service write-ups and tagging of customer…
Skills: Vehicle Maintenance, Customer Service, Manual Transmission Driving, Vehicle Inspection, Interpersonal Communication
Chandler, Arizona, United States · On-site
The Assistant Controller provides sales and expense analyses for all departments, fairly represent the financial condition of the dealership, develop controls necessary for the proper conduct of the business, and maintai…
Skills: Financial Statement Preparation, Accounting Operations, Internal Controls, Financial Analysis, Expense Analysis
Greenwood Village, Colorado, United States · On-site
$45/hr
The Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-…
Skills: Vehicle repair, Vehicle maintenance, Diagnostics, Multi-point inspections, Customer service
Fremont, California, United States · On-site
The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. The service manager will operate the department at maximum production, controlling costs, buildi…
Skills: Leadership, Strategic thinking, Customer service, Team management, Budgeting
Egypt Lake-Leto, Florida, United States · On-site
As an F&I Manager, you’ll be empowered with the resources and support needed to get every driver into the perfect deal – including a fully transparent selling process and preferred relationships with 30+ lenders. We repr…
Skills: Leadership, Strategic thinking, Consultative sales, Financial analysis, Customer relationship management
City of New Rochelle, New York, United States · On-site
The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostics, Multi-point Inspections, Customer Service
Adams County, Colorado, United States · On-site
$6k–$12k/mo
Working in our no-haggle sales environment, the F&I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or…
Skills: Automotive sales, Finance and insurance, Credit decisioning, Consultative selling, Customer relationship management
Baltimore County, Maryland, United States · On-site
$25/hr–$35/hr
The Service Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party. What are the d…
Skills: Warranty administration, Claim processing, Automotive parts knowledge, Vehicle mechanical operations, Data analysis
Scottsdale, Arizona, United States · On-site
The Porter-New/Used is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. What are the day-to-day responsibilities? Keeping vehicle lot neat and …
Skills: Automotive maintenance, Vehicle transport, Manual transmission operation, Lot management, Customer delivery assistance
Irving, Texas, United States · On-site
Job Description Summary The CFS Cancellation Phone Desk Associate handles all phone calls and incoming from customers, dealerships and lenders regarding product cancellation requests. Associate is responsible for creatin…
Skills: Customer service, Phone communication, Ticket management, Workflow management, BPMS
Torrance, California, United States · On-site
$26/hr–$57/hr
The Service Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-g…
Skills: Vehicle repair, Vehicle maintenance, Diagnostics, Multi-point inspections, Customer service
Roseville, California, United States · On-site
$120k–$168k/yr
Working in our no-haggle sales environment, the F&I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or…
Skills: Automotive sales, Finance and insurance, Credit decisioning, Customer relationship management, Consultative selling
Douglas County, Georgia, United States · On-site
The Retail Parts Shipping and Receiving Associate verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Assures proper control of parts inventory and related administrative functi…
Skills: Inventory management, Shipping and receiving, Forklift operation, Pallet jack operation, Data entry
Houston, Texas, United States · On-site
The Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-g…
Skills: Vehicle repair, Vehicle maintenance, Diagnostics, Multi-point inspections, Customer service
Pinellas Park, Florida, United States · On-site
The Sales Associate interacts with hundreds of customers to help guide them in their vehicle purchase in our no-haggle sales environment. With your outstanding communication and listening skills, you’ll help our customer…
Skills: Communication, Customer service, Sales, Negotiation, Interpersonal skills
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The Service Advisor acts as a liaison between customers and service technicians, explaining repair recommendations and managing the service experience. They are responsible for setting appointments, meeting sales goals, and ensuring customer satisfaction through consultative communication.
Candidates must possess a high school diploma or equivalent and demonstrate strong communication and interpersonal skills. Prior sales experience is preferred, along with the ability to work with technology and a valid driver's license.
Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.
Set, confirm and prepare for appointments with customers so they can have a great service experience
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
Follow up with customers to ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in-state driver’s license and an acceptable, safe driving record
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
