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Audi Charleston logoAudi Charleston

Service Lane Assistant

Charleston, South Carolina, United States · On-site

Entry level

Job Title: Service Lane Assistant Location: Audi Charleston, SC Department: Service Employment Type: Full-time, some weekends. Audi Charleston is seeking a professional and energetic Service Lane Assistant to join our pr…

Skills: Customer Service, Vehicle Inspection, Interpersonal Communication, Verbal Communication, Computer Proficiency

Audi Charleston logo

Service Lane Assistant

Audi Charleston

Charleston, South Carolina, United States • On-site

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Entry level

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  • Full-time
  • Health Insurance, Dental Insurance, Vision Insurance, Employer Paid Life Insurance, 401k, Paid Time Off (PTO)
  • Posted 166d ago
  • ~40 hrs/week

Responsibilities

Act as the first point of contact for clients by greeting them and conducting initial vehicle inspections. Coordinate vehicle movement and assist service advisors with documentation and scheduling to ensure efficient operations.

Requirements

Requires 1-2 years of customer-facing experience and a valid South Carolina Driver's License. Candidates must possess strong communication skills and the ability to work a full-time schedule including rotating weekends.

Full job description

Job Title: Service Lane Assistant

Location: Audi Charleston, SC Department: Service Employment Type: Full-time, some weekends.

Audi Charleston is seeking a professional and energetic Service Lane Assistant to join our premier service department. This role is the first point of contact for our clients and plays a critical part in maintaining the flow and efficiency of our service operations. The ideal candidate will provide exceptional customer service and represent the Audi brand with excellence.

Key Responsibilities:

  • Greet arriving customers in the service lane with a professional and welcoming demeanor.
  • Conduct initial vehicle inspections and check-ins with high attention to detail.
  • Coordinate vehicle movement within the service lane to ensure a seamless experience for both clients and technicians.
  • Assist service advisors with documentation, scheduling, and client communications as needed.
  • Maintain the cleanliness and organization of the service drive to reflect Audi’s luxury standards.

Qualifications:

  • 1–2 years of experience in a customer-facing role (Automotive experience preferred but not required).
  • Strong interpersonal and verbal communication skills.
  • A high standard of personal presentation and a commitment to providing a luxury-level guest experience.
  • Proficiency with basic computer systems and a willingness to learn specialized dealership software.
  • Ability to work a full-time schedule, including rotating weekends.
  • Valid South Carolina Drivers License required

Benefits

  • State-of-the-Art facility
  • CAFE 125 Eligible Benefits - Health, Dental, Vision
  • Employer Paid Life Insurance
  • 401k
  • Generous Paid Time Off (PTO) Accruals
  • Paid Training
  • Career Path

How to Apply: Interested candidates should submit their resume to [email protected] or apply directly through our company website.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Related keywords

AutomotiveLuxury BrandService LaneDealership SoftwareVehicle Check-inGuest ExperienceAudiService Operations

About Audi Charleston

LinkedInVisit site

Family owned, premier Audi Dealer proudly serving Charleston, SC

Industry
Motor Vehicle Manufacturing
Company size
11-50 employees
Headquarters
Charleston, South Carolina
LinkedIn followers
78

For over 30 years, McDaniels Automotive Group in Charleston has been your Midlands and Low Country premier dealer of new, pre-owned and Audi Certified Pre-Owned vehicles. Our experienced staff is eager to share its knowledge and enthusiasm with you. We have the best job in the world, we get to assist in your selection of a new or Audi Certified pre-owned A3, A4, A5, A6, A7, A8, R8 or the award winning Q5 or Q7.

Offices: 2293 Savannah Hwy, Charleston, South Carolina 29414, US

View all jobs at Audi Charleston

About Audi Charleston

LinkedInVisit site

Family owned, premier Audi Dealer proudly serving Charleston, SC

Industry
Motor Vehicle Manufacturing
Company size
11-50 employees
Headquarters
Charleston, South Carolina
LinkedIn followers
78

For over 30 years, McDaniels Automotive Group in Charleston has been your Midlands and Low Country premier dealer of new, pre-owned and Audi Certified Pre-Owned vehicles. Our experienced staff is eager to share its knowledge and enthusiasm with you. We have the best job in the world, we get to assist in your selection of a new or Audi Certified pre-owned A3, A4, A5, A6, A7, A8, R8 or the award winning Q5 or Q7.

Offices: 2293 Savannah Hwy, Charleston, South Carolina 29414, US

View all jobs at Audi Charleston

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