Jobs at ATP Tour (Now Hiring) — 4 open

Director, Player Services

London, England, United Kingdom · Hybrid

Senior+

The Director, Player Services shapes and drives ATP's strategic direction for member and player services, with a focus on membership, education, platform development, post-career opportunities, and benefits. This senior …

Skills: Strategic planning, Leadership, Team management, Data-driven decision making, Communication

Specialist, Challenger Marketing

London, England, United Kingdom · Hybrid

Mid level

The ATP is seeking an ATP Challenger Marketing Specialist to support the planning, creation and distribution of digital content across the ATP Challenger ecosystem, with added support for the Challenger Tour’s marketing …

Skills: Digital content creation, Social media management, Editorial writing, Adobe Creative Cloud, Photoshop

Coordinator, Challenger Marketing

Atlantic Beach, Florida, United States · Hybrid

Mid level

The ATP is seeking an ATP Challenger Marketing Coordinator to support the planning, creation and distribution of digital content, as well as audience growth, fan engagement and digital monetisation across the ATP Challen…

Skills: Digital content creation, Social media management, Editorial writing, Tennis knowledge, Adobe Creative Cloud

Senior Manager, Content Production

London, England, United Kingdom · Hybrid

Senior

The Senior Manager, Content Production is responsible for delivering creative, impactful multi-platform content and content programs that deliver maximum ROI to tournaments, players, commercial partners and the ATP Tour …

Skills: Content Production, Creative Strategy, Social Media Marketing, Video Production, Project Management

Director, Player Services

London, England, United Kingdom • Hybrid

Senior+

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Full-time
bachelor degree, postgraduate degree
Posted 3d ago
~40 hrs/week

Responsibilities

The Director of Player Services is responsible for developing and implementing strategic plans for member and player services, including education, platform development, and post-career opportunities. This role involves leading cross-functional teams, managing strategic partnerships, and utilizing data to drive organizational growth and sustainability.

Requirements

Candidates must hold a bachelor's degree in Business or Management, with an MBA or equivalent preferred, and possess a strong understanding of the sport of tennis. Proven experience in strategic planning, excellent leadership abilities, and high proficiency in PowerPoint and Excel are required.

Full job description

The Director, Player Services shapes and drives ATP's strategic direction for member and player services, with a focus on membership, education, platform development, post-career opportunities, and benefits. This senior leadership role calls for a visionary, results-driven leader who can turn high-level goals into real action plans, using technology, digital engagement, and data to guide decisions, while working closely with product and engineering teams to deliver scalable digital solutions. The Director, Player Services plays a key part in the organization's ongoing success, helping grow ATP's impact and sustainability in the marketplace, and calls for a strategic thinker who can navigate complex challenges and keep the organization moving toward continued success. Strategic Planning:

Develop and implement a comprehensive strategic plan that aligns with ATP’s mission and goals.
Develop long-term strategic thinking in areas such as membership, education, platforms development, post-career opportunities and benefits.
Collaborate with key stakeholders to gather insights and perspectives for strategic decision-making.
Lead the development and execution of strategic analysis initiatives aligned with the organization's goals.
Conduct in-depth analysis of market trends, competitive landscapes, and industry developments to inform strategic decision-making.
Developed strategic direction and processes to ensure maximum efficiencies within the Player Relations Department

Leadership and Team Management:

Provide leadership and guidance to cross-functional teams, fostering a culture of innovation, collaboration, and accountability.
Build and lead a high-performing strategic planning team, ensuring that each team member is aligned with organizational objectives.
Develop Board, Player Advisory Council, and Player meetings materials

Vision and Innovation:

Drive the development of a compelling vision for the organization's future, ensuring alignment with industry best practices and emerging trends.
Encourage a culture of innovation, constantly seeking new opportunities to improve processes and services.

Performance Measurement:

Establish key performance indicators (KPIs) and metrics to assess the success of strategic initiatives.
Regularly evaluate the organization's performance against strategic goals and make adjustments as needed.

Partnerships:

Identify and cultivate strategic partnerships and alliances that enhance Player Relations Department capabilities
Negotiate and manage relationships with external partners, ensuring mutual benefit and strategic alignment.
Effectively communicate Player Relations strategic direction to internal and external stakeholders.
Serve as an advocate for the organization, representing its interests in various forums and engaging with the broader community.
Bachelor's degree in Business, Management, or a related field; advanced degree (MBA or equivalent) preferred.
Good understanding of the sport of tennis
Proven experience in strategic planning, with a track record of successfully implementing and achieving strategic objectives.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
High proficiency on PowerPoint, and Excel.
High Analytical and critical-thinking skills with the ability to make data-driven decisions.
Knowledge of industry trends and a forward-thinking approach to strategic planning.
The Director of Player Services is a key driver of organizational success, contributing to its growth, sustainability, and impact in the marketplace. This role requires a dynamic and strategic thinker who can navigate complex challenges and guide the organization toward a successful future
Be able to work at a high-level under pressure and with tight deadlines.
Flexibility to work at flexible hours including the weekends when required
This position will required some traveling to key events

Related keywords

Strategic planningPlayer relationsMembershipEducationPlatform developmentPost-career opportunitiesData-driven decision makingMarket trendsCompetitive landscapeKPIsPerformance measurementStrategic partnershipsCross-functional teamsTennisBusiness managementLeadership

About ATP Tour

LinkedIn Visit site

Our mission is to serve tennis.

Industry: Spectator Sports
Company size: 51-200 employees
Founded: 1972
Headquarters: Atlantic Beach, Florida
LinkedIn followers: 95,436

As the global governing body of men’s professional tennis, the ATP’s mission is to serve tennis. We entertain a billion global fans, showcase the world’s greatest players at the most prestigious tournaments, and inspire the next generation of fans and players. From the United Cup in Australia, to Europe, the Americas and Asia, the stars of the game battle for titles and PIF ATP Rankings points at ATP Masters 1000, 500 and 250 events, and Grand Slams. All roads lead towards the Nitto ATP Finals, the prestigious season finale held in Turin, Italy. Featuring only the world’s top 8 qualified singles players and doubles teams, the tournament also sees the official crowning of the year-end ATP World No. 1, presented by PIF, the ultimate achievement in tennis. To view open opportunities please visit http://www.atptour.com/en/corporate/careers

Offices: 42 East Coast Dr, Atlantic Beach, Florida 32233, US · 22 Worple Road, Wimbledon, England SW19 4DD, GB · 234 George Street, Suite 203, Level 2, Sydney, NSW 2000, AU · Monte-Carlo Sun, 74 Boulevard d'Italie, Monte-Carlo, 98000, MC

Sports MarketingTennisand EntertainmentSportsMedia and EntertainmentNewsTennis

View all jobs at ATP Tour

About ATP Tour

LinkedIn Visit site

Our mission is to serve tennis.

Industry: Spectator Sports
Company size: 51-200 employees
Founded: 1972
Headquarters: Atlantic Beach, Florida
LinkedIn followers: 95,436

As the global governing body of men’s professional tennis, the ATP’s mission is to serve tennis. We entertain a billion global fans, showcase the world’s greatest players at the most prestigious tournaments, and inspire the next generation of fans and players. From the United Cup in Australia, to Europe, the Americas and Asia, the stars of the game battle for titles and PIF ATP Rankings points at ATP Masters 1000, 500 and 250 events, and Grand Slams. All roads lead towards the Nitto ATP Finals, the prestigious season finale held in Turin, Italy. Featuring only the world’s top 8 qualified singles players and doubles teams, the tournament also sees the official crowning of the year-end ATP World No. 1, presented by PIF, the ultimate achievement in tennis. To view open opportunities please visit http://www.atptour.com/en/corporate/careers

Offices: 42 East Coast Dr, Atlantic Beach, Florida 32233, US · 22 Worple Road, Wimbledon, England SW19 4DD, GB · 234 George Street, Suite 203, Level 2, Sydney, NSW 2000, AU · Monte-Carlo Sun, 74 Boulevard d'Italie, Monte-Carlo, 98000, MC

Sports MarketingTennisand EntertainmentSportsMedia and EntertainmentNewsTennis

View all jobs at ATP Tour

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