Somos una compañía global especializada en la distribución eficiente de vehículos, con más de 47 años de experiencia en el sector de la automoción, con origen y sede central en Madrid, España. Nuestro enfoque de negocio,…
Skills: Customer Service, Appointment Management, Administrative Management, Billing, Communication Skills
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Full-time
Career Growth Opportunities, Inclusive Work Environment
Posted 61d ago
~40 hrs/week
Spanish
Responsibilities
Provide high-quality personalized service to workshop customers and manage appointments and service coordination. Handle administrative tasks including billing, work order tracking, and coordinating with technicians for efficiency.
Requirements
Requires at least one year of experience in a similar role, preferably within official luxury car dealerships. Must possess a Category B driving license and basic computer skills.
Full job description
Somos una compañía global especializada en la distribución eficiente de vehículos, con más de 47 años de experiencia en el sector de la automoción, con origen y sede central en Madrid, España.
Nuestro enfoque de negocio, combina un profundo conocimiento de la industria, tecnología propia, digitalización e inteligencia de datos para entender las necesidades reales de movilidad y ofrecer soluciones flexibles y personalizadas a particulares, empresas y administraciones públicas.
Hoy, estamos presentes en 18 países de Europa y Latinoamérica, representando cerca de 40 marcas oficiales de vehículos a través de una red de más de 3.200 puntos de venta y servicio independientes. Pensamos de forma global y actuamos con un fuerte enfoque local, adaptando nuestro modelo a cada mercado y estableciendo, relaciones a largo plazo con fabricantes, clientes y socios financieros. En 2025, generamos una facturación de 5.500 millones de euros y vendimos 220.000 vehículos nuevos.
Move. It’s your right.
En Astara apostamos por la igualdad de oportunidades, la inclusión y la diversidad. ¡Animamos a todas las personas, incluidas aquellas con discapacidad, a unirse a nuestro equipo! Si necesitas alguna adaptación durante el proceso de selección, no dudes en contárnoslo.
PRINCIPALES RESPONSABILIDADES:
Atender a los clientes en el taller, brindando un servicio personalizado y de alta calidad.
Gestionar las citas y coordinar los servicios del taller, asegurando una experiencia satisfactoria para los clientes.
Asistir en la entrega y recogida de vehículos, así como en la explicación de los servicios realizados.
Realizar la gestión administrativa relacionada con el taller, incluyendo la facturación y seguimiento de órdenes de trabajo.
Colaborar estrechamente con los técnicos de taller y otros departamentos para garantizar la máxima eficiencia y calidad en el servicio.
REQUISITOS:
Experiencia mínima de 1 año en un puesto similar.
Se valorará positivamente la experiencia previa en concesionarios oficiales, especialmente en marcas de automóviles de lujo.
Excelentes habilidades de comunicación y orientación al cliente.
CARNET DE CONDUCIR B.
Conocimientos básicos de herramientas informáticas.
Global car distributor combining an AI-powered model and deep local expertise to deliver efficient mobility solutions
Industry
Motor Vehicle Manufacturing
Company size
1,001-5,000 employees
Founded
1979
Headquarters
Alcobendas, Community of Madrid
LinkedIn followers
117,741
We are a global company specialising in the efficient distribution of vehicles, bringing more than 47 years of experience in the automotive sector, with our origins and global headquarters in Madrid, Spain. From there, we have built a model that combines deep industry expertise with proprietary technology, digitalisation, and data intelligence to understand real mobility needs and deliver flexible, personalised solutions for individuals, businesses and public administrations.
From there, we have built a model that combines deep industry expertise with proprietary technology, digitalisation, and data intelligence to understand real mobility needs and deliver flexible, personalised solutions for individuals, businesses and public administrations.
Today, we are present in 18 countries across Europe and Latin America, distributing nearly 40 official vehicle brands through a network of more than 3,200 independent sales and service points. We think globally and act with strong local insight, adapting our model to each market while building long-term relationships with manufacturers, customers and financial partners. In 2025, we generated €5.5 billion in turnover and sold 220,000 new vehicles.
Our Global Operating Model, powered by advanced artificial intelligence capabilities, reinforces our competitive advantage and positions us as a benchmark for efficiency and value creation in the automotive sector. We offer a wide range of brands, competitive financing solutions and flexible renting options supported by an agentic company model that connects the network with the specific needs of each user.
We believe that mobility is a driver of economic and social development. Guided by innovation, data and people, our team of nearly 3,000 professionals from more than 50 nationalities works every day to shape a more efficient, accessible, and responsible future of mobility.
Move. It’s your right.
Offices: Avenida de Bruselas, 32, Alcobendas, Community of Madrid 28108, ES · Santiago, Santiago Metropolitan Region, CL · Lima, Lima, PE · Buenos Aires, AR · Brussels, BE
Data IntelligenceFleet connectivityRentingOnline salesMobility SolutionsAdvicingSustainable MobilityElectric MobilityCar financingFlexible Mobility
Global car distributor combining an AI-powered model and deep local expertise to deliver efficient mobility solutions
Industry
Motor Vehicle Manufacturing
Company size
1,001-5,000 employees
Founded
1979
Headquarters
Alcobendas, Community of Madrid
LinkedIn followers
117,741
We are a global company specialising in the efficient distribution of vehicles, bringing more than 47 years of experience in the automotive sector, with our origins and global headquarters in Madrid, Spain. From there, we have built a model that combines deep industry expertise with proprietary technology, digitalisation, and data intelligence to understand real mobility needs and deliver flexible, personalised solutions for individuals, businesses and public administrations.
From there, we have built a model that combines deep industry expertise with proprietary technology, digitalisation, and data intelligence to understand real mobility needs and deliver flexible, personalised solutions for individuals, businesses and public administrations.
Today, we are present in 18 countries across Europe and Latin America, distributing nearly 40 official vehicle brands through a network of more than 3,200 independent sales and service points. We think globally and act with strong local insight, adapting our model to each market while building long-term relationships with manufacturers, customers and financial partners. In 2025, we generated €5.5 billion in turnover and sold 220,000 new vehicles.
Our Global Operating Model, powered by advanced artificial intelligence capabilities, reinforces our competitive advantage and positions us as a benchmark for efficiency and value creation in the automotive sector. We offer a wide range of brands, competitive financing solutions and flexible renting options supported by an agentic company model that connects the network with the specific needs of each user.
We believe that mobility is a driver of economic and social development. Guided by innovation, data and people, our team of nearly 3,000 professionals from more than 50 nationalities works every day to shape a more efficient, accessible, and responsible future of mobility.
Move. It’s your right.
Offices: Avenida de Bruselas, 32, Alcobendas, Community of Madrid 28108, ES · Santiago, Santiago Metropolitan Region, CL · Lima, Lima, PE · Buenos Aires, AR · Brussels, BE
Data IntelligenceFleet connectivityRentingOnline salesMobility SolutionsAdvicingSustainable MobilityElectric MobilityCar financingFlexible Mobility