Karlsruhe, Baden-Württemberg, Germany · Hybrid
Deine Aufgaben Für unser Kundenservice-Team suchen wir ab sofort Verstärkung als (Junior) ERP Service Level Manager (m/w/d). Du bist die erste Anlaufstelle für unsere Bestandskunden und sorgst dafür, dass ihre Anliegen s…
Skills: Customer Relationship Management, ERP Systems, Resource Planning, Budget Monitoring, Process Optimization
Karlsruhe, Baden-Württemberg, Germany • Hybrid
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Act as the primary contact for existing customers to ensure efficient processing of service requests and coordinate communication between clients and internal teams. Responsibilities include budget monitoring, resource planning, and optimizing internal processes for better transparency.
Requires a completed vocational training in commercial, technical, or IT fields and several years of experience in a coordinating role. Candidates must have experience with ERP systems and strong communication skills, with a willingness to travel approximately 10%.
Hast Du Lust auf einen Job, der auf Dein Leben Rücksicht nimmt?
Dann sagen wir herzlich willkommen bei Asseco Solutions – wo Innovation zuhause ist!
Bei uns soll sich Dein Job in Dein Leben integrieren – nicht umgekehrt.
Du hast einen Arzttermin, musst Dein Kind aus der Kita abholen oder möchtest für ein paar Tage im Ausland arbeiten und das mit einem Kurzurlaub verbinden? Wir vertrauen Dir, dass Du Verantwortung übernimmst und Deine Aufgaben gewissenhaft erledigst. Dafür bieten wir Dir Flexibilität, Vertrauen und echte Freiräume.
Doch wer genau ist Asseco Solutions? Hier ein paar Fakten:
Seit über 30 Jahren erfolgreich am Markt
Führender ERP-Anbieter für den gehobenen Mittelstand
Ca. 500 Mitarbeitende an Standorten in Deutschland, Österreich, Schweiz, Italien, Polen und Guatemala
Teil der internationalen Asseco-Gruppe, einem der Top 6 europäischen Softwareunternehmen mit über 34 000 Mitarbeitenden weltweit
Mit unserem ERP-System APplus vereinfachen wir den Arbeitsalltag unserer Kund*innen und unterstützen sie beim Wachstum.
Unsere Erfolgszutaten: zukunftsweisende Technologien, KI-gestützte Automatisierung, intuitive User Experience – ausgezeichnet als ERP-System des Jahres 2025 – sowie branchenübergreifende Expertise und persönliche Beratung.
Unsere Werte sind das Herzstück unseres Erfolgs: Vertrauen, Teamgeist, Respekt, Innovation und Menschlichkeit. Sie machen uns zu einem Arbeitgeber, der langfristig denkt, auf Augenhöhe handelt und Mitarbeitenden Freiraum zur Entwicklung gibt.
Wenn Du also auf der Suche nach Wertschätzung, Zusammenhalt, Gestaltungsspielraum und echten Perspektiven bist –
dann bist Du bei uns genau richtig.
Bewirb Dich noch heute und starte in einen Job, der auf Dein Leben Rücksicht nimmt!
With APplus, Asseco Solutions offers an innovative, AI-supported, modular, and intuitive ERP system for SMEs.
Asseco Solutions is a leading provider of modern ERP solutions for medium-sized businesses and SMEs based in Karlsruhe. For over 30 years, we have been developing APplus, an innovative ERP software that has been awarded “ERP System of the Year” several times. Our corporate culture is characterized by trust, team spirit, respect, innovation, and humanity. We live these values in our interactions with each other and in our cooperation with our customers. Sustainability is central to us: we use 100% green electricity, reduce CO₂ emissions, and strive for a climate-neutral vehicle fleet. In addition, APplus supports companies in designing their processes to be resource-efficient and effective. APplus is a modern, AI-supported ERP system with a modular structure that was developed specifically for medium-sized businesses and companies in the manufacturing, production, and service sectors. It integrates key business areas such as CRM, production planning, and finance into a flexible platform. Intuitive operation, context-sensitive help, and smart features such as flow boards, best practice hub, and AI-supported process mining make APplus the digital backbone for companies. As part of the international Asseco Group with over 33,000 employees, we combine global innovative strength with local proximity and offer exciting development opportunities for committed talent. Information according to § 5 TMG: Asseco Solutions AG Amalienbadstraße 41, Bau 54 76227 Karlsruhe Chairman of the Supervisory Board: Rafał Kozłowski Managing Board: Markus Haller (Chairman) Ralf Bachthaler Sascha Wellershoff Contact: Phone: +49 721 91432-0 Fax: +49 721 91432-298 E-mail: [email protected] Register: Entry in the Commercial Register. Registration Court: Amtsgericht Mannheim Register No.: HRB 108535 Turnover tax ID: VAT ID number according to § 27 a Value Added Tax Act: DE 160290154 Imprint: https://www.assecosolutions.com/legal-information/imprint/
Offices: Amalienbadstraße 41, Bau 54, Karlsruhe, Baden-Württemberg 76227, DE · Max-Planck-Straße 15 b, Erkrath, Nordrhein-Westfalen 40699, DE · Landsberger Str. 314/316, München, Bayern 80687, DE · Wolfgang-Pauli Straße 2c, Bauteil 3, Linz, Oberösterreich 4020, AT · Sparkassenplatz 2, Innsbruck, Tirol 6020, AT
With APplus, Asseco Solutions offers an innovative, AI-supported, modular, and intuitive ERP system for SMEs.
Asseco Solutions is a leading provider of modern ERP solutions for medium-sized businesses and SMEs based in Karlsruhe. For over 30 years, we have been developing APplus, an innovative ERP software that has been awarded “ERP System of the Year” several times. Our corporate culture is characterized by trust, team spirit, respect, innovation, and humanity. We live these values in our interactions with each other and in our cooperation with our customers. Sustainability is central to us: we use 100% green electricity, reduce CO₂ emissions, and strive for a climate-neutral vehicle fleet. In addition, APplus supports companies in designing their processes to be resource-efficient and effective. APplus is a modern, AI-supported ERP system with a modular structure that was developed specifically for medium-sized businesses and companies in the manufacturing, production, and service sectors. It integrates key business areas such as CRM, production planning, and finance into a flexible platform. Intuitive operation, context-sensitive help, and smart features such as flow boards, best practice hub, and AI-supported process mining make APplus the digital backbone for companies. As part of the international Asseco Group with over 33,000 employees, we combine global innovative strength with local proximity and offer exciting development opportunities for committed talent. Information according to § 5 TMG: Asseco Solutions AG Amalienbadstraße 41, Bau 54 76227 Karlsruhe Chairman of the Supervisory Board: Rafał Kozłowski Managing Board: Markus Haller (Chairman) Ralf Bachthaler Sascha Wellershoff Contact: Phone: +49 721 91432-0 Fax: +49 721 91432-298 E-mail: [email protected] Register: Entry in the Commercial Register. Registration Court: Amtsgericht Mannheim Register No.: HRB 108535 Turnover tax ID: VAT ID number according to § 27 a Value Added Tax Act: DE 160290154 Imprint: https://www.assecosolutions.com/legal-information/imprint/
Offices: Amalienbadstraße 41, Bau 54, Karlsruhe, Baden-Württemberg 76227, DE · Max-Planck-Straße 15 b, Erkrath, Nordrhein-Westfalen 40699, DE · Landsberger Str. 314/316, München, Bayern 80687, DE · Wolfgang-Pauli Straße 2c, Bauteil 3, Linz, Oberösterreich 4020, AT · Sparkassenplatz 2, Innsbruck, Tirol 6020, AT
