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ASC Advisors LLC logoASC Advisors LLC

Venue Assistant (Part-Time Role)

Austin, Texas, United States · On-site

$18/hr–$18/hr

Entry level

About This Position When Zilker Lodge is not being used for summer camp programming, we rent our facility for private events to the public as a source of earned revenue. Every dollar spent renting the Lodge goes back to …

Skills: Customer Service, Event Logistics, Vendor Relations, Problem Solving, Communication

ASC Advisors LLC logo

Venue Assistant (Part-Time Role)

ASC Advisors LLC

Austin, Texas, United States • On-site

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Entry level

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  • $18/hr–$18/hr
  • Part-time
  • Posted 29d ago
  • ~40 hrs/week

Responsibilities

The Venue Assistant acts as the main point of contact during events, providing high-level customer service and overseeing event operations. They support vendors and guests, ensuring a smooth experience throughout the event.

Requirements

Candidates should have prior experience in events, customer service, or food service roles. They must also be able to pass a background check and have reliable transportation.

Full job description

About This Position

When Zilker Lodge is not being used for summer camp programming, we rent our facility for private events to the public as a source of earned revenue. Every dollar spent renting the Lodge goes back to help us achieve our mission.

The Venue Assistant is on the ground during events, supporting renters with questions about our facility. You'll support vendors with their facility needs and you'll support guests navigating Zilker Park during guest arrival. This is primarily a "doing" and "executing" role centered around exceptional customer service. 

Rentals typically run late August through early May with September, October, November, March and April our busiest months. 

Your Impact

  • Guest Experience & Customer Service: Act as the main point of contact for our facility and grounds during events, providing high-level customer service to rental clients and event guests to ensure each customer has an exceptional experience.
  • Event Logistics & Execution: Hands-on oversight of event operations, including event communication, facility preparation, cleaning, and parking coordination.
  • Vendor Relations: Develop and maintain strong on-site relationships with external vendors.
  • Solutions Operations: Act as a real-time problem solver during events, responding quickly, calmly, and effectively to immediate customer needs and logistical pain points under pressure.

Who You Are

  • Mission-Driven: You believe deeply in removing barriers for youth and creating inclusive spaces. You are excited that your hard work directly funds camp magic.
  • Professional & Relationally-Minded: You communicate with warmth and clarity, possessing exceptional interpersonal skills that allow you to build fast, positive relationships with customers and vendors on site.
  • Composed Under Pressure: You are able to handle stress, remain calm, and think critically when unexpected issues pop up during live events.
  • Self-Directed & Organized: You are highly organized, self-motivated, and comfortable executing plans independently without constant oversight.

Requirements

  • Experience: Prior experience in events, in-person customer service, or food service roles.
  • Background Check: Ability to pass a National Enhanced Criminal Background Check.
  • Physical/Logistical: Must be able to work a flexible schedule, primarily consisting of evenings and weekends. (Availability for overnights is preferred but not required).
  • Applicants must be at least 18 years old to be considered.
  • Must have reliable transportation.
  • Must be able to stand for long periods of time. 
  • Must be able to lift up to 35 lbs.    

Hours & Compensation

This is a flexible, event-driven role where your schedule varies based on our booking calendar. Events frequently take place on weekends and can occasionally include overnight shifts.

We utilize a collaborative team model: you’ll work alongside a pool of other Venue Assistants, allowing you to review the upcoming event schedule and sign up for shifts that match your personal availability.

What We Pay:

  • Standard Events (Daytime/Evening): $18.00 per hour.
  • Overnight Events: A flat rate of $200 per shift (typical hours are 7:00 PM to 8:00 AM).

Related keywords

Event ManagementCustomer ExperienceLogisticsVendor ManagementProblem SolvingCommunication SkillsInterpersonal SkillsOrganizational SkillsCustomer SupportFacility ManagementEvent CoordinationService IndustryBackground CheckFlexible ScheduleTransportationPhysical Labor

About ASC Advisors LLC

LinkedInVisit site

Bespoke Communications Solutions for Alternative Investment Managers

Industry
Public Relations and Communications Services
Company size
2-10 employees
Founded
2010
Headquarters
Stamford, CT
LinkedIn followers
1,268

Our exclusive focus on investment management directly aligns us with our clients and ensures managers remain ahead of industry trends and developments. With senior team members in Connecticut, New York and Miami, ASC is the largest team focused exclusively on the alternative investment management industry. Utilizing a dynamic and comprehensive array of communications services, we pride ourselves on tailoring our advice to meet clients business goals while matching firm culture. Every client receives direct partner-level support in execution of strategic programs to help build or defend a brand, engage with the media, communicate with investors, manage online presence or navigate crises. For more information, please go to: www.ascadvisors.com or call (203) 992-1230.

Offices: 300 First Stamford Place, Stamford, CT 06902, US · 757 Third Avenue, Suite 2022, New York, NY 10017, US

Alternative Investment Strategic CommunicationsInvestor RelationsCrisis CommunicationsTransaction CommunicationsMarketing/Branding Communicationsmedia relationshedge fundsprivate equityreal estateventure capital
View all jobs at ASC Advisors LLC

About ASC Advisors LLC

LinkedInVisit site

Bespoke Communications Solutions for Alternative Investment Managers

Industry
Public Relations and Communications Services
Company size
2-10 employees
Founded
2010
Headquarters
Stamford, CT
LinkedIn followers
1,268

Our exclusive focus on investment management directly aligns us with our clients and ensures managers remain ahead of industry trends and developments. With senior team members in Connecticut, New York and Miami, ASC is the largest team focused exclusively on the alternative investment management industry. Utilizing a dynamic and comprehensive array of communications services, we pride ourselves on tailoring our advice to meet clients business goals while matching firm culture. Every client receives direct partner-level support in execution of strategic programs to help build or defend a brand, engage with the media, communicate with investors, manage online presence or navigate crises. For more information, please go to: www.ascadvisors.com or call (203) 992-1230.

Offices: 300 First Stamford Place, Stamford, CT 06902, US · 757 Third Avenue, Suite 2022, New York, NY 10017, US

Alternative Investment Strategic CommunicationsInvestor RelationsCrisis CommunicationsTransaction CommunicationsMarketing/Branding Communicationsmedia relationshedge fundsprivate equityreal estateventure capital
View all jobs at ASC Advisors LLC

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