Overview - As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. If you want a job where no day is the same and where you will interact with people from aroun…
Skills: Team Leadership, Guest Service, Training, Complaint Resolution, Labor Management
Town of Cheektowaga, New York, United States · On-site
Entry level
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Full-time
Posted 15d ago
~40 hrs/week
Responsibilities
Lead team members to provide exceptional guest service while managing daily concessions operations. Responsibilities include assigning duties, training staff, and overseeing labor, profit loss, and cash handling.
Requirements
Requires previous experience working in a restaurant and preferably at least 2 years of supervisory experience. Candidates must be able to direct employees and handle physical requirements including lifting up to 50 pounds.
Full job description
Overview -
As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.
If you want a job where no day is the same and where you will interact with people from around the world while developing your hospitality skills, join our team and apply now.
Responsibilities
Assign duties to scheduled team members and assist with training
Investigate and resolve complaints regarding food quality, service, or accommodations
Manage labor and profit loss
Ensure proper cash handling and tip record-keeping for the shift
Assist guests, stock shelves, count inventory, and perform cashier duties when necessary
Qualifications
Experience working in a restaurant required
Minimum of 2 years of supervisory experience preferred
Must be able to implement rules and direct employees
A true desire to satisfy the needs of others in a fast-paced environment
No college degree required
Physical Requirements
Constant standing, walking, bending, reaching, and repetitive motions
Ability to lift stock up to 50 pounds occasionally
EEOC Statement:
We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status.
Areas is one of the world leaders in Food & Beverage and Travel Retail. Every year, the company welcomes 350 million customers across more than 2,000 restaurants and stores in 11 countries in Europe, the United States, Mexico, and Chile.
As a benchmark restaurant operator in the travel industry, Areas is committed to quality and operates in major and minor transport hubs worldwide, such as airports, train stations, and motorway travel plazas, as well as in key locations within trade fair venues and leisure centers.
With a strong culture of operational excellence, Areas possesses deep insight into travelers’ needs and offers the most extensive portfolio of restaurant concepts on the market. This enables the company to consistently deliver the ideal offering, tailored to the 900,000 customers it serves every day.
In the United States, Areas operates in some of the country’s busiest airports and travel hubs, partnering with leading brands and developing its own concepts to create a diverse and high-quality dining experience for travelers. The U.S. business has become a key growth driver for the company, strengthening its global footprint and showcasing its ability to adapt to different markets and traveler preferences.
Offices: 5301 Blue Lagoon Drive Suite 690, Miami, FL 33126, US
Areas is one of the world leaders in Food & Beverage and Travel Retail. Every year, the company welcomes 350 million customers across more than 2,000 restaurants and stores in 11 countries in Europe, the United States, Mexico, and Chile.
As a benchmark restaurant operator in the travel industry, Areas is committed to quality and operates in major and minor transport hubs worldwide, such as airports, train stations, and motorway travel plazas, as well as in key locations within trade fair venues and leisure centers.
With a strong culture of operational excellence, Areas possesses deep insight into travelers’ needs and offers the most extensive portfolio of restaurant concepts on the market. This enables the company to consistently deliver the ideal offering, tailored to the 900,000 customers it serves every day.
In the United States, Areas operates in some of the country’s busiest airports and travel hubs, partnering with leading brands and developing its own concepts to create a diverse and high-quality dining experience for travelers. The U.S. business has become a key growth driver for the company, strengthening its global footprint and showcasing its ability to adapt to different markets and traveler preferences.
Offices: 5301 Blue Lagoon Drive Suite 690, Miami, FL 33126, US