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Internet Sales & Customer Experience Representative (Sales BDC)

Lower Merion Township, Pennsylvania, United States · On-site

$45k–$65k/yr

Entry level

Internet Sales & Customer Experience Representative (Sales BDC) Central City Toyota | Philadelphia, PA Full-Time Earn $45,000–$65,000+ Per Year Competitive Hourly Base Pay + Uncapped Monthly Performance Bonuses Do you lo…

Skills: Customer Service, Communication, Appointment Setting, CRM Systems, Time Management

Ardmore Toyota logo

Internet Sales & Customer Experience Representative (Sales BDC)

Ardmore Toyota

Lower Merion Township, Pennsylvania, United States • On-site

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Entry level

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  • $45k–$65k/yr
  • Full-time
  • Paid Time Off, 401(k) Retirement Plan, Medical Insurance, Dental Insurance, Vision Insurance, Employer-Paid Life Insurance
  • Posted 26d ago
  • ~40 hrs/week

Responsibilities

The representative manages internet leads and proactively contacts existing customers to schedule appointments for vehicle purchases or leases. They act as the first point of contact to guide customers through the initial buying process and maintain accurate records in the CRM.

Requirements

Candidates should possess strong communication skills, a professional personality, and proficiency with computers and CRM software. A valid driver's license is required, while previous automotive or sales experience is considered a plus but not mandatory.

Full job description

Internet Sales & Customer Experience Representative (Sales BDC)

Central City Toyota | Philadelphia, PA
Full-Time

Earn $45,000–$65,000+ Per Year

Competitive Hourly Base Pay + Uncapped Monthly Performance Bonuses


Do you love helping people? Ardmore Toyota is looking for two full-time Customer Service Representatives to join our team. Our environment is high energy and each day is a little different, making this position perfect for those coming from hospitality, retail, or recent graduates entering the workforce.

What We Offer

  • Competitive pay: $19.00 to $20.00 per hour base + monthly performance incentives
  • Comprehensive 8 week training program to ensure you will have the tools to succeed.
  • Work-Life Balance: A consistent 5-day workweek schedule
  • Growth: Real opportunities for advancement within our organization
  • Culture: A supportive, fast-paced team atmosphere where your contributions are valued.

Key Responsibilities

  • Digital Communication: Engage with guests via professional email and text to provide quick, helpful answers.
  • Visual Storytelling: Create personalized videos of our new and used inventory to share with interested customers.
  • Engagement: Use inbound and outbound calls to assist clients in their vehicle search.
  • Hospitality: Help provide a "world-class" service experience to our guests

Qualifications

No automotive experience required! You provide the attitude and personality and we will help you with the rest.

Experience in hospitality, restaurants, or other retail is a plus.

Comfortable with technology and speaking with guests over the phone/video

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We are the Paul Automotive Group. We enjoy building lifelong relationships by sharing a common responsibility to exceed all expectations of our customers and ourselves. Since 1905, our purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. Our employees are the foundation of our success – and we want you to be a part of it!

We employ knowledgeable and capable people that have a genuine caring for customer’s time and are loyal to our mission. We have efficient processes and executions that create a stress-free experience every time.

Why Us:

We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits – all while promoting a culture that values family, diversity and teamwork.

It’s simple really – we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.

Why You:

You’re not just looking for a paycheck, you’re looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.

Related keywords

BDCInternet SalesCustomer ExperienceCRMLead GenerationAutomotive IndustryToyotaLease MaturitiesTrade-in ValuesAppointment SettingInside SalesCustomer Relationship Management

About Ardmore Toyota

LinkedInVisit site

We Light up Lancaster Avenue!

Industry
Motor Vehicle Manufacturing
Company size
51-200 employees
Founded
1969
Headquarters
Ardmore, PA
LinkedIn followers
622

Toyota Product Specialist for one of the Largest and Fastest growing Toyota Sales & Service Dealerships in the Tri-State Area that has been owned and operated for over 40 years. We offer over 800 New & Pre-Owned vehicles at our Our Brand New State of the Art Facility - featuring our very unique Indoor Climate Controlled Indoor Showroom for superior comfort and convenience. We are staffed with the most knowledgeable & dependable that the industry can find - which allows us to provide unmatched VIP type customer service to ensure the best overall vehicle purchasing experience, including the ability to offer the best prices.

Offices: 219 East Lancaster Avenue, Ardmore, PA 19003, US

New Car DealerUsed Car and Certified Pre-Owned DealerAuto RepairParts CenterToyota Certified Used VehiclesToyota Rental Car DepartmentAuto Body Repair ShopToyota Dealerand Scion DealerAutomotive
View all jobs at Ardmore Toyota

About Ardmore Toyota

LinkedInVisit site

We Light up Lancaster Avenue!

Industry
Motor Vehicle Manufacturing
Company size
51-200 employees
Founded
1969
Headquarters
Ardmore, PA
LinkedIn followers
622

Toyota Product Specialist for one of the Largest and Fastest growing Toyota Sales & Service Dealerships in the Tri-State Area that has been owned and operated for over 40 years. We offer over 800 New & Pre-Owned vehicles at our Our Brand New State of the Art Facility - featuring our very unique Indoor Climate Controlled Indoor Showroom for superior comfort and convenience. We are staffed with the most knowledgeable & dependable that the industry can find - which allows us to provide unmatched VIP type customer service to ensure the best overall vehicle purchasing experience, including the ability to offer the best prices.

Offices: 219 East Lancaster Avenue, Ardmore, PA 19003, US

New Car DealerUsed Car and Certified Pre-Owned DealerAuto RepairParts CenterToyota Certified Used VehiclesToyota Rental Car DepartmentAuto Body Repair ShopToyota Dealerand Scion DealerAutomotive
View all jobs at Ardmore Toyota

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