Marketing Manager, Reputation and Community Management
Alpharetta, Georgia, United States · On-site
Senior$2.2B raised
Overview Marketing Manager, Community & Reputation Alpharetta, GA (Onsite) Are you ready for what’s next, now? Aptean is building a dedicated Reputation & Community Marketing function, and we’re looking for a…
Overview Are you ready for what’s next, now? The candidate will be responsible for owning the frontend architecture, UI components, and headless CMS integrations. They must bridge the gap between design and technol…
Senior ERP Implementation Consultant, Business Central
United States · Remote OK
Senior$2.2B raised
Overview Are You Ready for What’s Next, Now? We're looking for a Senior Software Consultant – Microsoft Dynamics 365 Business Central for a remote role based in the United States. This position is full-time a…
Skills: Microsoft Dynamics 365 Business Central, ERP Implementation, Financial Accounting, Business Process Consulting, General Ledger
Overview Overview We’re looking for a Professional Services Consultant – Fashion & Apparel Solution for our remote US team. This is a full-time position. You’ll join an experienced Professional Services…
Skills: ERP Implementation, Business Process Analysis, Requirements Gathering, System Configuration, End-user Training
Overview Senior PS Consultant (m/w/d) – ERP Workflow & DMS Aptean Austria (vormals Ramsauer & Stürmer) ist Teil der internationalen Aptean-Gruppe, einem der weltweit führenden Anbieter von branchenspezifischer Software f…
Skills: ERP Implementation, Workflow Management, Document Management Systems, Business Process Analysis, SQL
Overview We’re looking for a Marketing Operations Analyst for our office Alpharetta, GA . The position is fulltime. You'll join an outstanding RevOps team at the center of our go-to-market motion. About the Role Ar…
Skills: Account Based Marketing, Marketing Operations, Revenue Operations, 6sense, Salesforce
Overview Aptean Austria (vormals Ramsauer & Stürmer) ist Teil der internationalen Aptean-Gruppe, einem der weltweit führenden Anbieter von branchenspezifischer Software für ERP- und Supply-Chain-Lösun…
Skills: Lead Qualification, Cold Calling, Pipeline Management, CRM Systems, Salesforce
Overview Germanedge: Creating the perfect flow. We create the future of digital production. We are an Aptean company creating the future of connected production today, unleashing the potential of MOM, IIoT, and Industry …
Overview About the Role As a Billing Specialist you will be responsible for ensuring that global invoices are recorded accurately, and customer assets are maintained, alongside wider sales administration duties. The role…
Overview Role Overview As a Marketing Lead Specialist, you will own marketing planning and execution for a portfolio of priority sectors within the UK and Ireland (UKI) market. You will generate qualified pipeline, accel…
Overview Location: Onsite — Alpharetta, GA (5 days per week) Team: Financial Systems Team Employment Type: Full-Time Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from fo…
Skills: Financial Systems Management, ERP Administration, Team Leadership, Sage Intacct, Stakeholder Management
Overview Aptean is looking for an outstanding Account Executive to join our Merlin ERP sales team in the UK. Merlin is Aptean’s long-established ERP solution serving distribution, merchanting, wholesale and light m…
Overview Wir sind JobRouter, Teil der Aptean Gruppe Digitalisierung – jeder spricht davon, wir bei JobRouter bringen sie ins Unternehmen! Denn wir sind Softwarehersteller einer Digitalisierungsplattform. Damit unterstütz…
Overview About the Role Aptean is seeking a detail-oriented and organised Payroll Specialist DACH to join our HR team in Germany. This role can be performed remotely; however, it will require some regular visits to our M…
Overview JOB DESCRIPTION: APTEAN JOB TITLE: Lead Legal Counsel, APAC GENERAL JOB SUMMARY As Senior Legal Counsel (APAC) provides expert legal advice and support to an organization, ensuring compliance with laws and regul…
Overview Job Title- Project Manager, PS Location: Bangalore. Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterpris…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Competitive Pay, Robust Benefit Plans, Career Development And Growth
Posted 27d ago
Apply by Jul 15
~40 hrs/week
Responsibilities
Lead the strategy and operation of Aptean's presence across open-web communities, review platforms, and AI-mediated research channels. Build a system for SME activation and review pipelines to ensure accurate and prominent brand representation in AI-generated outputs.
Requirements
Requires 6+ years of B2B marketing experience with a proven track record in community management and customer advocacy. Must be fluent in LLM-era marketing and experienced with review platforms like G2 and Gartner Peer Insights.
Full job description
Overview
Marketing Manager, Community & Reputation
Alpharetta, GA (Onsite)
Are you ready for what’s next, now?
Aptean is building a dedicated Reputation & Community Marketing function, and we’re looking for a strategic builder to lead it. The Manager, Reputation & Community Marketing will own how Aptean shows up across open-web communities, review platforms, and AI-mediated buyer research channels. This is a high-visibility, high-autonomy role at the intersection of community building, customer advocacy, content strategy, and LLM optimization.
The way B2B buyers evaluate software has fundamentally changed. AI tools like ChatGPT, Perplexity, and Gemini now synthesize vendor reputations from reviews, forums, and community discussions—often delivering a verdict before a buyer ever visits a website. This role builds and operates the system that ensures Aptean is accurately, credibly, and prominently represented in those environments.
This is not a traditional social media or demand generation role. You’ll think like a publisher, operate like a community builder, and report impact in terms of pipeline influence, reputation health, and AI visibility.
About the Role
This role sits within Marketing and works closely with Product Marketing, Customer Success, Sales, and Field Marketing. You’ll have executive sponsorship, ownership of a new strategic function, and the mandate to build durable infrastructure—not one-off campaigns.
You’ll define the strategy, stand up the programs, activate internal experts, manage partners, and create the operating rhythm that compounds Aptean’s reputation over time.
Key Responsibilities
Own Aptean’s open-web community presence and LLM optimization strategy across Reddit, Quora, StackExchange, LinkedIn communities, and high-value industry forums
Lead proactive, expert-driven engagement including AMAs, thought leadership seeding, and participation in conversations that shape buyer perception and AI-generated vendor comparisons
Ensure community engagement is authentic and value-first, with Aptean team members participating as credible domain experts—not brand accounts
Partner with or manage agencies capable of producing high-quality, expert-driven content that strengthens authority, engagement signals, and LLM visibility
Continuously monitor open-web discussions, emerging trends, and content gaps using tools such as Gravity Scan, Writesonic, and native platform search
Surface high-value engagement opportunities for Aptean SMEs and build a repeatable intelligence loop to inform community and content priorities
Conduct and maintain competitive visibility audits across forums and review platforms to identify gaps, whitespace, and reputation risks
Benchmark Aptean’s presence against competitors and assess accuracy and prominence in AI-generated outputs
Build and operate an SME activation program, including playbooks, response templates, training, and governance frameworks
Enable scalable, compliant, on-brand expert participation without compromising authenticity or increasing compliance risk
Build and manage an always-on, trigger-based review pipeline across G2, Gartner Peer Insights, and TrustRadius
Maintain review profiles as structured data assets optimized for both human buyers and AI synthesis engines
Report program performance in terms of pipeline influence, revenue impact, and AI visibility metrics
About You
You are a builder who has stood up programs from scratch and knows how to sequence decisions when resources are constrained
You are a community native who understands that trust—not volume—is the core asset in community spaces
You can clearly articulate the difference between authentic participation and astroturfing, and why that distinction matters
You are fluent in LLM-era marketing and understand how large language models synthesize vendor reputation from open-web signals
You can translate AI visibility and reputation health into business impact for senior leadership
You are a systems thinker who sees how community engagement, review velocity, SME activation, and advocacy programs compound over time
You are a strong operator who can manage small teams, external partners, and cross-functional stakeholders with clear SLAs
Qualifications
6+ years of experience in B2B marketing, with meaningful experience across community, customer advocacy, content, or product marketing
Demonstrated experience building or managing community programs across Reddit, Quora, LinkedIn, or industry forums
Familiarity with open-web reputation signals and LLM visibility concepts; experience with tools like Gravity Scan or Writesonic is a strong plus
Experience managing review and rating platforms such as G2, Gartner Peer Insights, and TrustRadius
Experience with advocate platforms such as Influitive, ReferenceEdge, or similar tools
Proven ability to build SME enablement programs, content playbooks, or internal governance frameworks
Strong cross-functional collaboration skills, with experience partnering across CS, Sales, Field Marketing, and agencies
Exceptional written communication and presentation skills, including the ability to report ROI to senior leadership
Experience with CRM platforms and marketing operations concepts including attribution and pipeline reporting
About Aptean
What’s in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.
About Aptean At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
Mission-critical enterprise software, tailored to your industry's needs. Ready for What’s Next, Now®
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2012
Headquarters
Alpharetta, Georgia
LinkedIn followers
109,433
Total funding
$2.2B
Mission-critical enterprise software, tailored to your industry's needs. Ready for What’s Next, Now®
Aptean is a global provider of industry-specific software that helps organizations in manufacturing, distribution, food and beverage, transportation, and other complex industries run and grow their businesses more effectively.
Aptean’s solutions and services help businesses of all sizes to be Ready for What’s Next, Now®. Headquartered in Alpharetta, Georgia, Aptean has offices in North America, Europe, and Asia-Pacific. To learn more about Aptean and the markets we serve, visit www.aptean.com.
Offices: 4325 Alexander Drive, Suite 100, Alpharetta, Georgia 30022, US · 501 John James Audubon Parkway, Suite 411, Amherst, NY 14228, US · 3 Physicians Park, Frankfort, Kentucky 40601, US · 8 W 38th St, Suite 502, New York, NY 10018, US · 9014 Heritage Pkwy, Suite 304, Woodridge, Illinois 60517, US
Mission-critical enterprise software, tailored to your industry's needs. Ready for What’s Next, Now®
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2012
Headquarters
Alpharetta, Georgia
LinkedIn followers
109,433
Total funding
$2.2B
Mission-critical enterprise software, tailored to your industry's needs. Ready for What’s Next, Now®
Aptean is a global provider of industry-specific software that helps organizations in manufacturing, distribution, food and beverage, transportation, and other complex industries run and grow their businesses more effectively.
Aptean’s solutions and services help businesses of all sizes to be Ready for What’s Next, Now®. Headquartered in Alpharetta, Georgia, Aptean has offices in North America, Europe, and Asia-Pacific. To learn more about Aptean and the markets we serve, visit www.aptean.com.
Offices: 4325 Alexander Drive, Suite 100, Alpharetta, Georgia 30022, US · 501 John James Audubon Parkway, Suite 411, Amherst, NY 14228, US · 3 Physicians Park, Frankfort, Kentucky 40601, US · 8 W 38th St, Suite 502, New York, NY 10018, US · 9014 Heritage Pkwy, Suite 304, Woodridge, Illinois 60517, US