Atlanta, Georgia, United States · Remote OK
$70k–$94k/yr
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things…
Skills: Pendo Engage, Pendo Adopt, JavaScript, Content Development, Product Marketing
United States · Remote OK
Canada External Job Ad Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new…
Skills: Product Analytics, Pendo, SQL, BigQuery, Tableau
United States · Remote OK
$110k–$140k/yr
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things…
Skills: SQL, Tableau, Pendo, Product Analytics, Business Intelligence
Chicago, Illinois, United States · Remote OK
$55k–$85k/yr
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things…
Skills: Project Management, Customer Service, Implementation, Configuration, Troubleshooting
United States · Remote OK
$164k–$190k/yr
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things…
Skills: Product Analytics, Pendo, SQL, BigQuery, Tableau
Bengaluru, Karnataka, India · Hybrid
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied Systems India Pvt Ltd., an Applied Systems company, we’re building a team that shows up …
Skills: Python, FastAPI, PostgreSQL, TypeScript, REST API
Toronto, Ontario, Canada · Hybrid
$140k–$180k/yr
Canada External Job Ad Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new…
Skills: Product Marketing Strategy, Go-To-Market (GTM) Execution, People Management, Market Positioning, Competitive Intelligence
Toronto, Ontario, Canada · Hybrid
$150k–$180k/yr
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things…
Skills: Product Marketing Strategy, Go-To-Market Strategy, People Management, Positioning, Sales Enablement
Toronto, Ontario, Canada · Remote OK
$125k–$150k/yr
Job Description Amazing Career Moments Happen Here The best work happens when smart people move fast, together. At Applied, we’ve spent 40+ years building technology that solves real problems for insurance professionals,…
Skills: Golang, React, TypeScript, JavaScript, Node JS
Lewisville, Texas, United States · Remote OK
$90k–$130k/yr
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at EZLynx, a division of Applied, we are committed to transforming every facet of agency life by pr…
Skills: Product Management, AI/ML Concepts, SaaS Product Development, User Research, Market Analysis
Lewisville, Texas, United States · Remote OK
$60k–$175k/yr
Job Description Amazing Career Moments Happen Here Applied Systems is a leader in the Insurtech space providing technological innovations that improve efficiency, elevate customer experience, and revolutionize policy man…
Skills: Application Architecture, ASP.NET Web API, .NET Core, C#, ASP.NET MVC
Toronto, Ontario, Canada · Remote OK
$100k–$135k/yr
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things…
Skills: Compensation Analysis, Job Architecture, Market Pricing, Variable Pay Programs, Annual Compensation Planning
United States · Remote OK
$100k–$150k/yr
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at EZLynx, a division of Applied, we are committed to transforming every facet of agency life by pr…
Skills: Product Management, AI/ML Product Development, SaaS, Strategic Planning, Data Analysis
Canada · Remote OK
$110k–$160k/yr
Canada External Job Ad Amazing Career Moments Happen Here The best work happens when smart people move fast, together. At Applied, we’ve spent 40+ years building technology that solves real problems for insurance profess…
Skills: Azure, Google Cloud Platform, AWS, Terraform, Kubernetes
Canada · Remote OK
$100k–$160k/yr
Job Description Amazing Career Moments Happen Here The best work happens when smart people move fast, together. At Applied, we’ve spent 40+ years building technology that solves real problems for insurance professionals,…
Skills: Azure, Google Cloud Platform, AWS, Terraform, Kubernetes
Atlanta, Georgia, United States · Remote OK
$100k–$130k/yr
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things…
Skills: UX Design, Information Architecture, Wireframing, Prototyping, User Research
Canada · Remote OK
$90k–$140k/yr
Canada External Job Ad Amazing Career Moments Happen Here The best work happens when smart people move fast together. At Applied, we’ve spent 40+ years building technology that solves real problems for insurance professi…
Skills: .NET/C#, Typescript, React, Kubernetes, SQL Server
Toronto, Ontario, Canada · Remote OK
$95k–$145k/yr
Canada External Job Ad Amazing Career Moments Happen Here The best work happens when smart people move fast, together. At Applied, we’ve spent 40+ years building technology that solves real problems for insurance profess…
Skills: React, Golang, C#, .NET, JavaScript
Chicago, Illinois, United States · Remote OK
$100k–$120k/yr
Job Description Make a Difference at Ivans Digital connectivity is the lifeblood of innovation. At Ivans, a division of Applied, we are at the heart of what is driving innovation across the entire insurance ecosystem. Ma…
Skills: Solution Consulting, Pre-sales, Sales Engineering, API Fluency, REST APIs
Atlanta, Georgia, United States · Remote OK
$75k–$105k/yr
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things…
Skills: Escalation Management, Team Leadership, Data Analysis, Change Management, Customer Support
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Develop and manage in-product help content, including guides, tooltips, and surveys, using the Pendo platform to enhance user experience. Collaborate with cross-functional teams to drive product adoption and serve as the internal subject matter expert for Pendo analytics and workflows.
Requires 2+ years of experience in Pendo content development, product marketing, or customer success with strong writing skills. Proficiency in JavaScript and experience with Jira or CMS tools is required, while French language skills are a plus.
Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.
Position Overview
We’re hiring a Pendo Content Developer to be the driving force behind achieving Applied’s goal to integrate modern, in-product help capabilities, within our software products, through the Pendo platform. Your strategic approach to creating in-app messages, walkthrough guides, tool tips, announcements, surveys, and other content will play a pivotal role in enhancing user experience, increasing product adoption, and driving customer success. You will work cross-functionally with Support, Product, UX (Design), Marketing, and Customer Experience (CX) teams to create engaging content and optimize user experiences.
We’re Excited to Learn More About You
Your experience may include:
You may have other skills or credentials, including:
We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!
When You Join Team Applied, You Can Expect:
A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.
A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:
Learn more about the people behind our products at https://www1.appliedsystems.com/en-ca/about-us/jobs/
Our targeted starting base salary in the United States for this position ranges from $70,000 - $94,000 USD. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.
Your Security Matters: Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
#LI-Remote
#LI-US
Your indispensable partner.
For more than 40 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing cloud software leader that is revolutionizing the way insurance agencies and brokers succeed. We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together, we are driving the industry fearlessly forward.
Offices: 320 N Sangamon St, #750, Chicago, Illinois 60607, US · 233 S 13th St, Offices 1150, 1151, 1156-1159, Lincoln, Nebraska 68508, US · 1115 Howell Mill Rd NW, Suite 420, Atlanta, Georgia 30318, US · 600 Unicorn Park Dr, Woburn, Massachusetts 01801, US · 161 Bay St, Suite 4130, Toronto, Ontario M5J 2S1, CA
Your indispensable partner.
For more than 40 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing cloud software leader that is revolutionizing the way insurance agencies and brokers succeed. We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together, we are driving the industry fearlessly forward.
Offices: 320 N Sangamon St, #750, Chicago, Illinois 60607, US · 233 S 13th St, Offices 1150, 1151, 1156-1159, Lincoln, Nebraska 68508, US · 1115 Howell Mill Rd NW, Suite 420, Atlanta, Georgia 30318, US · 600 Unicorn Park Dr, Woburn, Massachusetts 01801, US · 161 Bay St, Suite 4130, Toronto, Ontario M5J 2S1, CA
