Austin, Texas, United States · On-site
$68k–$94k/yr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Field service operations, Logistics, Semiconductor equipment, KPI tracking, Operational execution
Xin'an, Henan, China · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Procurement, Supplier Negotiation, Inventory Management, Strategic Planning, MRP Demand Management
Singapore · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Process engineering, Semiconductor equipment, Troubleshooting, Equipment installation, Technical training
Santa Clara, California, United States · On-site
$111k–$152k/yr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Project management, Semiconductor manufacturing, Facility planning, Construction management, Budgeting
Singapore · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Electro-mechanical assembly, Troubleshooting, Repair, Cleanroom operations, Electrical assembly
Santa Clara, California, United States · On-site
$124k–$171k/yr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Materials science, Semiconductor manufacturing, Epi, FEP, Technical leadership
Shanghai, Shanghai, China · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Equipment installation, Preventative maintenance, Corrective maintenance, Troubleshooting, Digital analytics
Hillsboro, Oregon, United States · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Team leadership, Coaching, Performance management, Customer relationship management, Technical support
Chennai, Tamil Nadu, India · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: C, C++, Operating Systems, Networking, Algorithms
Shenzhen, Guangdong Province, China · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Semiconductor equipment maintenance, Troubleshooting, Digital analytics, Preventative maintenance, Corrective maintenance
Bengaluru, Karnataka, India · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Materials management, Supply chain management, MRP, Procurement, Supplier performance monitoring
Santa Clara, California, United States · On-site
$29/hr–$39/hr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Electro-mechanical troubleshooting, System testing, Equipment assembly, Schematic reading, Technical documentation
Santa Clara, California, United States · On-site
$29/hr–$39/hr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Electro-mechanical troubleshooting, System testing, Equipment fabrication, Schematic reading, Pneumatic systems
Tainan, Taiwan · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Mechanical engineering, Physics, Mathematics, Materials science, Mechanical design
Phoenix, Arizona, United States · On-site
$96k–$132k/yr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Technical support, Troubleshooting, Debugging, System installation, Calibration
Hefei, China · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Semiconductor equipment maintenance, Troubleshooting, Digital analytics, Preventative maintenance, Corrective maintenance
Santa Clara, California, United States · On-site
$161k–$221k/yr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Systems engineering, RF sensors, Semiconductor industry, Systems architecture, Electrical design
Saint Peters, Missouri, United States · On-site
$37/hr–$51/hr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Mechanical aptitude, Pneumatics, Hydraulics, Electronics, Vacuum systems
Santa Clara, California, United States · On-site
$100k–$137k/yr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Mechanical engineering, CAD software, Thermodynamics, Sheet metal design, Material selection
Rehovot, Center District, Israel · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Materials science, Physics, Semiconductor industry, Metrology, Product roadmap
Austin, Texas, United States • On-site
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The Field Service Productivity Coordinator manages operational support activities to ensure service readiness, quality compliance, and uptime for semiconductor equipment. They are responsible for tracking KPIs, coordinating service orders, and maintaining materials and documentation to support field engineering teams.
Candidates should have experience in field service operations, logistics, or semiconductor equipment environments. Proficiency in service management systems and strong organizational and communication skills are required for this role.
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Salary:
$68,000.00 - $93,500.00Location:
Austin,TXYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Role Summary
The Field Service Productivity Coordinator is a B‑Band individual contributor responsible for execution and coordination of Customer Engineering operational support activities that enable service readiness, uptime, quality compliance, and customer commitments. The role operates with moderate autonomy, applies established CE processes and BKMs, and partners cross‑functionally to maintain operational discipline and KPI performance.
Key Responsibilities
Execute and coordinate Service Orders, RTS, TES, and parts disposition in alignment with CE and Supply Chain processes.
Maintain materials, tooling, and spares readiness; lead weekly parts reviews with Spares Planning and FSO.
Own operational KPI tracking and reporting (SO cycle time, IWN quality, materials aging, training compliance, productivity).
Analyze trends, identify risks, and drive standard countermeasures; track corrective actions to closure.
Support workforce productivity through scheduling coordination, timecard accuracy, and coverage planning.
Maintain SOPs, BKMs, and CE documentation; support onboarding, training compliance, and competency tracking.
Conduct quality checks on IWN documentation, SO compliance, parts handling, and ARK verifications.
Prepare materials and summaries for customer visits, audits, and operational reviews.
Own operational administration: IWN updates, iCapability Plus approvals, SO administration, TES workflows, parts returns, WIP/WDRs/OnDemand billing, and install base accuracy.
Scope & Impact
Direct impact on service efficiency, quality, cost, and customer satisfaction.
Interfaces with CE, Supply Chain, Quality, Finance, Training, and Customers.
No direct people management; may lead process improvements and cross‑functional actions.
Minimum Qualifications
Experience in field service operations, CE support, logistics, or semiconductor equipment environments.
Strong organizational skills; ability to manage multiple priorities.
Effective written and verbal communication skills.
Proficiency with service management or workflow systems.
Preferred Qualifications
Experience supporting Customer Engineers / Field Service Engineers.
Knowledge of materials logistics, RMAs, TES, and Service Order workflows.
Familiarity with Applied Materials CE processes and BKMs.
Experience with KPI tracking and continuous improvement.
Core Competencies
Operational Execution
Business Acumen
Data‑Driven Problem Solving
Cross‑Functional Collaboration
Compliance & Quality Discipline
This position requires full-time on-site work in Taylor, TX
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [email protected], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
We deliver material innovation that changes the world.
Applied Materials is the leader in materials engineering solutions that are at the foundation of virtually every new semiconductor and advanced display in the world. The technology we create is essential to advancing AI and accelerating the commercialization of next-generation chips. At Applied, we push the boundaries of science and engineering to deliver material innovation that changes the world. We look forward to engaging with you on compelling topics about the semiconductor industry. We want to hear from you, but offensive comments that create an unpleasant environment for our community will be removed. Thanks for your understanding.
Offices: 3050 Bowers Avenue, Santa Clara, CA 95054, US
We deliver material innovation that changes the world.
Applied Materials is the leader in materials engineering solutions that are at the foundation of virtually every new semiconductor and advanced display in the world. The technology we create is essential to advancing AI and accelerating the commercialization of next-generation chips. At Applied, we push the boundaries of science and engineering to deliver material innovation that changes the world. We look forward to engaging with you on compelling topics about the semiconductor industry. We want to hear from you, but offensive comments that create an unpleasant environment for our community will be removed. Thanks for your understanding.
Offices: 3050 Bowers Avenue, Santa Clara, CA 95054, US
