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The Operations Enablement Specialist is responsible for maintaining and optimizing doctor schedules within the ezyVet system to ensure maximum productivity and access to care. They will partner with Practice Managers and Operations Directors to resolve scheduling blocks and coach teams on scheduling standards.
Requirements
Candidates must have at least 2 years of experience in veterinary practice operations, medical scheduling, or a similar service-based business. Proficiency in practice management software, strong communication skills, and the ability to work independently in a remote environment are required.
Full job description
ABOUT AMERIVET
At AmeriVet, we're dedicated to supporting veterinary practices through operational excellence,
data-driven innovation, and enhanced access to care. We are growing our Support Center
team and looking for an Operations Enablement Specialist to help hospitals improve
productivity through effective scheduling.
POSITION SUMMARY
This position keeps doctor schedules in AmeriVet's practice scheduling system (ezyVet) clean,
complete, and built far enough ahead that clients can book. This is a hands-on, high-volume
influential role: assess the schedules, find what is blocking access to care, partner with
practices to get it fixed, and coach the practice to future success.
Reporting to the Senior Director, Productivity and Operations, this person works remotely
across all reporting practices in partnership with Practice Managers and Operations Directors.
The measure of success is simple: more bookable, patient-facing doctor time — and therefore
improved access to care.
KEY RESPONSIBILITIES
▪Review doctor schedules in EzyVet on a set weekly cadence, practice by practice,
against the scheduling standards.
▪Find and resolve unnecessary schedule blocks — recurring holds, stale administrative
blocks, oversized non-clinical blocks, and other opportunities that limit access to care.
▪Confirm doctor schedules are built out the required number of weeks in advance and
chase down the gaps where they are not.
▪Check that appointment types, durations, and slot templates match the approved
standards, and flag where a practice's set-up unintendedly caps its own capacity.
▪Make corrections directly in ezyVet once the Practice Manager has signed off; escalate
anything the Practice Manager will not or cannot approve to the Operations Director.
QUALIFICATIONS
▪2+ years in veterinary practice operations, medical/dental scheduling, or another multi-
site appointment-based service business.
▪Hands-on experience working inside a practice information management system,
scheduling system, or electronic medical record.
▪Strong attention to detail with the discipline to work through a high volume of practices
on a repeating schedule without losing accuracy.
▪Comfortable coaching and influencing people who do not report to them — able to get a
Practice Manager to say yes.
▪Clear, friendly written and verbal communication; able to explain a standard without
making someone feel audited.
▪Working proficiency in Excel and Microsoft Teams/Outlook; able to keep an organized
tracker without being handed one.
▪Self-directed and reliable in a fully remote role.
▪Prior experience as a Practice Manager, lead CSR, or scheduling coordinator in a
veterinary hospital preferred.
This role is fully Remote
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Related keywords
Operations EnablementVeterinary PracticeEzyVetSchedulingPractice ManagementProductivityAccess to careExcelMicrosoft TeamsOutlookRemote workOperationsData-drivenClinical schedulingAdministrative blocks
Rooted in community. Personalized by pet. United by care.
Industry
Veterinary Services
Company size
1,001-5,000 employees
Founded
2017
Headquarters
San Antonio, Texas
LinkedIn followers
14,215
AmeriVet Veterinary Partners is building the future of veterinary care — rooted in community, shaped by compassion, and driven by innovation.
Our story has always been about community: the kind that strengthens relationships among veterinarians and pet owners, unites care teams and neighborhoods, and ties people to purpose. With over 200 hospitals across the U.S., we’re proud to support veterinary teams and the communities they serve — empowering them with tools, resources, and connection.
Our mission is simple: To strengthen the communities we serve by providing personalized veterinary care. Because when we care for one another, we make it possible to care better — for every pet, and every team.
At AmeriVet, we believe thriving teams build thriving communities. You will have the tools, resources, and opportunities to grow your career — no matter where you start.
Rooted in community. Personalized by pet. United by care.
Offices: 8610 N New Braunfels Ave, Ste 500, San Antonio, Texas 78217, US
Veterinary practice acquisitionVeterinary practice managementveterinarianbusiness managementveterinary consolidationVeterinary recruitmentand veterinary industryHealth CareFinancial Services
Rooted in community. Personalized by pet. United by care.
Industry
Veterinary Services
Company size
1,001-5,000 employees
Founded
2017
Headquarters
San Antonio, Texas
LinkedIn followers
14,215
AmeriVet Veterinary Partners is building the future of veterinary care — rooted in community, shaped by compassion, and driven by innovation.
Our story has always been about community: the kind that strengthens relationships among veterinarians and pet owners, unites care teams and neighborhoods, and ties people to purpose. With over 200 hospitals across the U.S., we’re proud to support veterinary teams and the communities they serve — empowering them with tools, resources, and connection.
Our mission is simple: To strengthen the communities we serve by providing personalized veterinary care. Because when we care for one another, we make it possible to care better — for every pet, and every team.
At AmeriVet, we believe thriving teams build thriving communities. You will have the tools, resources, and opportunities to grow your career — no matter where you start.
Rooted in community. Personalized by pet. United by care.
Offices: 8610 N New Braunfels Ave, Ste 500, San Antonio, Texas 78217, US
Veterinary practice acquisitionVeterinary practice managementveterinarianbusiness managementveterinary consolidationVeterinary recruitmentand veterinary industryHealth CareFinancial Services