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Amara at Paraiso logoAmara at Paraiso

Senior Restaurant Manager

Miami, Florida, United States · On-site

$80k–$85k/yr

Mid level

Description Position: Senior Restaurant Manager FLSA Classification: Administrative Employee, Exempt General Description of Work The Senior Restaurant Manager is a key leadership role within our team. As the Senior Resta…

Skills: Floor Management, Team Leadership, Guest Experience, Staff Training, Inventory Management

Amara at Paraiso logo

Senior Restaurant Manager

Amara at Paraiso

Miami, Florida, United States • On-site

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Mid level

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  • $80k–$85k/yr
  • Full-time
  • bachelor degree
  • Posted 21d ago
  • ~40 hrs/week

Responsibilities

The Senior Restaurant Manager is responsible for supervising and developing the front-of-house team while ensuring an exceptional guest experience. Key duties include floor management, opening/closing tasks, and maintaining seamless communication between the front and back of house.

Requirements

Candidates must have at least 2 years of F&B operations management in a fine dining or luxury hotel environment and a bachelor's degree in Hospitality Management or a related field. Proficiency in POS systems (Toast preferred) and the ability to work long hours, including weekends and evenings, is required.

Full job description

Description

Position: Senior Restaurant Manager

FLSA Classification: Administrative Employee, Exempt

General Description of Work

The Senior Restaurant Manager is a key leadership role within our team. As the Senior Restaurant Manager, you be responsible for supervising, motivating, training and developing front of house team. The role requires the ability to deliver exceptional guest experience both for external and internal guests and ensure service standards are delivered daily. You will have responsibilities including floor management (table touches), opening/closing duties, management tasks/duties, menu and service knowledge, pre-shift meetings, training and developing the team members. 

With delegated authority, reporting to the Owner and General Manager, the Senior Restaurant Manager is responsible for… 

Essential Function:

  • Coach, inspire and motivate team members through leading by example and applying the Genuine Management Coaching principles;
  • Ensure memorable guest experience, touch tables and anticipate needs. All guests are made to feel welcome and are given responsive, friendly and courteous service at all times;
  • Ensure that the restaurant is set for success with opening and/or closing duties/tasks;
  • Work with BOH management to ensure proper communication regarding menu options, substitutions, etc.;
  • Maintain excellent and working knowledge of our menu and beverage program; be fully versed on all new menu items and beverages;
  • Maintain open lines of communication between FOH and BOH to ensure that all food and products are consistently being delivered;
  • Assists with scheduling team members;
  • Examine and inspect containers, materials, and products in order to ensure that contents are correct and follows are inventory process;
  • Assists and lead certain management duties such as inventory, bar program, training and development of front of house staff;
  • Understand completely all policies, procedures, standards, specifications, and guidelines;
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Assists with employment hiring and termination decisions in conjunction with General Manager and human resources guidelines for approval or review.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
  • Be an engaged and productive member of the management team provide suggestions and feedback.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • At least 2 years of F&B operations management in a fine dining environment or at a F&B hotel restaurant at a 4 or 5 star/diamond level of service;
  • Bachelors in Hospitality Management or F&B or Restaurant operations or related field 
  • A strong knowledge and understanding of all the FOH roles; 
  • Excellent communication skills both oral/written;
  • Ability to work long hours- weekends, evenings;
  • Team player ability to roll up sleeves and help the team to ensure a successful operation.
  • Financials- Understand financials and forecasting. Strong systems knowledge with POS- Toast preferred or similar system. Basic knowledge with excel spreadsheets, word and other common software programs. 
  • Strong people skills and can easily connect with external/internal guests and team members. 

Language Skills:

  • Ability to read, speak and interpret documents in clear English.
  • Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.

Physical Ability

  • Be able to reach, bend, stoop and frequently lift up to 50 pounds.
  • Be able to work in a standing position for long periods of time (up to 10 hours).
  • Must have the stamina to work 50 to 60 hours per week.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Related keywords

Fine DiningF&B OperationsToast POSHospitality ManagementFront Of HouseBack Of HouseGuest RelationsInventory ProcessStaff DevelopmentFinancial ForecastingHealth and Safety RegulationsLabor RequirementsAdministrative EmployeeExemptService Standards

About Amara at Paraiso

LinkedInVisit site
Industry
Restaurants
Company size
17 employees
Headquarters
Miami, Florida
LinkedIn followers
17

Offices: 3101 NE 7th Ave, Miami, Florida 33137, us

View all jobs at Amara at Paraiso

About Amara at Paraiso

LinkedInVisit site
Industry
Restaurants
Company size
17 employees
Headquarters
Miami, Florida
LinkedIn followers
17

Offices: 3101 NE 7th Ave, Miami, Florida 33137, us

View all jobs at Amara at Paraiso

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