Houston, Texas, United States · Remote Solely
$55k–$65k/yr
Role The Maintenance Coordinator is responsible for the daily management, coordination, and execution of residential maintenance projects from initial client request through project completion. This role serves as the pr…
Skills: Project Coordination, Customer Service, Project Tracking, Scheduling, Google Workspace
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Manage residential maintenance projects from initial request through completion, ensuring accurate documentation and timely execution. Serve as the primary point of contact for homeowners while coordinating schedules between internal teams and crews.
Requires strong organizational and communication skills with proficiency in Google Workspace, Microsoft Office, and CRM software. Experience in construction, residential maintenance, or project coordination is preferred.
The Maintenance Coordinator is responsible for the daily management, coordination, and execution of residential maintenance projects from initial client request through project completion. This role serves as the primary point of contact for homeowners while coordinating closely with internal teams to ensure maintenance requests are handled efficiently, accurately, and with exceptional customer service.
Through proactive communication, detailed project tracking, this role plays a critical part in maintaining client satisfaction and ensuring maintenance projects are completed on schedule and within scope. The Maintenance Coordinator directly influences customer experience, project efficiency, and overall operational performance. This is a remote, work from home position.
Manage maintenance projects from intake through completion, ensuring accurate documentation, project tracking, and timely progression through each stage of the maintenance process.
Coordinate inspections, maintain project records and invoices, while proactively identifying and resolving issues that may impact project timelines.
Serve as the primary point of contact for homeowners throughout the maintenance process, providing proactive updates, setting expectations, and ensuring a positive customer experience.
Follow up after project completion to verify satisfaction, gather feedback, and facilitate payment collection when applicable.
Coordinate scheduling and communication between homeowners, internal teams, and crews to ensure projects remain on schedule and within scope.
Monitor project progress, provide status updates to leadership, and identify opportunities to improve processes, efficiency, and customer experience.
Custom Outdoor Living #BuiltDifferent
Growing the beauty of Texas, one backyard at a time. At Allied Outdoor Solutions, we design and build outdoor living spaces that invite you and your loved ones to connect, celebrate life, and savor every moment outdoors. For 15+ years, we’ve had the honor of transforming Texas homeowners’ dream backyards into a stunning reality. From our proprietary Carvestone overlays and custom pavers to pools, patios, pergolas, outdoor kitchens and fire features, our premier outdoor living services harness a masterful blend of artistry and professionalism that meet the unique needs of your family and daily life. Through clear and honest communication, industry-leading builds, and a stellar track record, Allied Outdoor Solutions has earned its place as the most trusted and experienced outdoor living specialist in Texas. Serving the Austin, DFW, Houston, and San Antonio areas.
Offices: 1557 W Sam Houston Pkwy N, Suite 140, Houston, Texas 77043, US · Austin, TX, US · San Antonio, TX, US · Dallas, TX, US · Fort Worth, TX, US
Custom Outdoor Living #BuiltDifferent
Growing the beauty of Texas, one backyard at a time. At Allied Outdoor Solutions, we design and build outdoor living spaces that invite you and your loved ones to connect, celebrate life, and savor every moment outdoors. For 15+ years, we’ve had the honor of transforming Texas homeowners’ dream backyards into a stunning reality. From our proprietary Carvestone overlays and custom pavers to pools, patios, pergolas, outdoor kitchens and fire features, our premier outdoor living services harness a masterful blend of artistry and professionalism that meet the unique needs of your family and daily life. Through clear and honest communication, industry-leading builds, and a stellar track record, Allied Outdoor Solutions has earned its place as the most trusted and experienced outdoor living specialist in Texas. Serving the Austin, DFW, Houston, and San Antonio areas.
Offices: 1557 W Sam Houston Pkwy N, Suite 140, Houston, Texas 77043, US · Austin, TX, US · San Antonio, TX, US · Dallas, TX, US · Fort Worth, TX, US
