Job DetailsJob Location: ALLEN TURNER CHEVROLET-CADILLAC OF AU - Auburn, AL 36830Salary Range: $14.00 - $16.00 HourlyPosition Summary:
We are seeking a highly organized and detail-oriented Collision Center Coordinator to serve as the primary administrative and customer-facing support for our Collision Center. This is an elevated receptionist role that plays a critical part in daily operations, requiring strong communication skills, technical ability, and experience in automotive systems.
Key Responsibilities
Greet and assist customers in person and over the phone in a professional manner
Schedule and manage repair appointments
Open, book, and maintain Repair Orders (ROs)
Post invoices accurately and in a timely manner
Ensure all payments are properly collected and processed
Maintain accurate customer and vehicle records within the DMS
Communicate effectively with technicians, estimators, and management
Support overall workflow efficiency within the Collision Center
QualificationsPreferred Qualifications
Prior experience in a Collision Center or automotive service environment
Experience using a Dealer Management System (DMS)
Working knowledge of Microsoft Excel, including basic spreadsheets and data entry
Strong organizational and multitasking skills
Excellent customer service and communication abilities
Close attention to detail and accuracy
Compliance and Confidentiality Statement
This role requires strict confidentiality in handling customer, insurance, and business information, ensuring compliance with company policies and legal regulations.