Customer Service Manager/Human Resources Recruitment Coordinator
Huntington, West Virginia, United States · On-site
$18/hr–$19/hr
Mid level
Our Company All Ways Caring HomeCare Overview The Customer Service Manager/HR Designee (CSM/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropria…
Skills: Customer Service, Human Resources, Recruitment, Staffing, Scheduling
Our Company All Ways Caring HomeCare Overview Who we are looking for: At All Ways Caring HomeCare our Caregivers play a crucial role in providing individualized care that suits the needs of each client in the comfort of …
Skills: Meal preparation, Housekeeping, Companionship, Personal hygiene care, Transportation assistance
Jackson County, West Virginia, United States · On-site
Entry level
Our Company All Ways Caring HomeCare Overview Who we are looking for: At All Ways Caring HomeCare our Caregivers play a crucial role in providing individualized care that suits the needs of each client in the comfort of …
Skills: Meal preparation, Housekeeping, Companionship, Personal hygiene care, Transportation assistance
Consumer Directed Service - Caregiver / Home Health Aide
Saint Joseph, Missouri, United States · On-site
Entry level
Our Company All Ways Caring HomeCare Overview Who we are looking for: At All Ways Caring HomeCare our Caregivers play a crucial role in providing individualized care that suits the needs of each client in the comfort of …
Skills: Meal preparation, Housekeeping, Companionship, Personal hygiene care, Transportation assistance
Our Company All Ways Caring HomeCare Overview Provide various personal caregiving services in accordance with an established plan of care. Provide for the personal needs and comfort of people in their own homes. External…
Skills: Personal care, Meal preparation, Housekeeping, Transportation assistance, Companionship
Our Company All Ways Caring HomeCare Overview Who we are looking for: At All Ways Caring HomeCare our Caregivers play a crucial role in providing individualized care that suits the needs of each client in the comfort of …
Skills: Meal preparation, Housekeeping, Companionship, Personal hygiene care, Transportation assistance
Our Company All Ways Caring HomeCare Overview Who we are looking for: At All Ways Caring HomeCare our Caregivers play a crucial role in providing individualized care that suits the needs of each client in the comfort of …
Skills: Meal preparation, Housekeeping, Companionship, Personal hygiene care, Transportation assistance
Our Company All Ways Caring HomeCare Overview We’re looking for a compassionate Registered Nurse who wants to be in the nursing field leading and supervising others but not providing continuous daily hands-on care. If yo…
Skills: Care planning, Nursing supervision, Clinical documentation, Medication profile management, Caregiver training
Our Company All Ways Caring HomeCare Overview At All Ways Caring HomeCare our Caregivers play a crucial role in providing individualized care that suits the needs of each client in the comfort of their homes. It is our g…
Skills: Meal preparation, Housekeeping, Companionship, Personal hygiene care, Transportation assistance
Our Company All Ways Caring HomeCare Overview Who we are looking for: The Human Resources Recruitment Coordinator will be responsible for providing support to the local branch through various aspects of administration, e…
Skills: Full-cycle recruitment, Human resources administration, Applicant tracking systems, Data entry, Interviewing
Our Company All Ways Caring HomeCare Overview Who we are looking for: The Human Resources Recruitment Coordinator/ Trainer will be responsible for providing support to the local branch through various aspects of administ…
Skills: Recruitment, Human resources, Training, Onboarding, Data entry
Our Company All Ways Caring HomeCare Overview Join a team of passionate and caring people who make a difference in people's lives. We are now hiring Direct Support Professionals (DSPs) to provide direct care to those wit…
Skills: Personal care, Medical monitoring, Health care tasks, Individual service plan implementation, Behavior support
Our Company All Ways Caring HomeCare Overview Who we are looking for: The Scheduler is responsible for coordinating quality care and customer service to our valued clients. The Scheduler will coordinate the assignment of…
Skills: Scheduling, Customer service, Problem solving, Data entry, Record keeping
Our Company All Ways Caring HomeCare Overview At All Ways Caring HomeCare our Caregivers play a crucial role in providing individualized care that suits the needs of each client in the comfort of their homes. It is our g…
Skills: Meal preparation, Housekeeping, Companionship, Personal hygiene care, Transportation assistance
Goodlettsville, Tennessee, United States · On-site
Entry level
Our Company All Ways Caring HomeCare Overview At All Ways Caring HomeCare our Caregivers play a crucial role in providing individualized care that suits the needs of each client in the comfort of their homes. It is our g…
Skills: Meal preparation, Housekeeping, Companionship, Personal hygiene care, Transportation assistance
Our Company All Ways Caring HomeCare Overview Who we are looking for: The Human Resources Recruitment Coordinator will be responsible for providing support to IDD business through various aspects of administration, emplo…
Skills: Recruitment, Onboarding, Compliance, Administrative support, Data entry
Southern Pines, North Carolina, United States · On-site
$12/hr–$14/hr
Entry level
Our Company All Ways Caring HomeCare Overview Join a team of passionate and caring people who make a difference in people's lives. We are now hiring Direct Support Professionals (DSPs) to provide direct care to those wit…
Skills: Personal care, Medical monitoring, Health care tasks, Behavior support, De-escalation
Our Company All Ways Caring HomeCare Overview THIS IS A TEST REQUISITION. PLEASE DO NOT APPLY: At All Ways Caring HomeCare, our Caregivers play a crucial role in providing individualized care tailored to meet the specifi…
Skills: Caregiving, Housekeeping, Meal preparation, Companionship, Personal hygiene care
Our Company All Ways Caring HomeCare Overview The Branch Manager is accountable for the overall operation of the All Ways Caring Branch. The Branch Manager must manage all aspects of branch sales and service delivery to …
Skills: Branch Operations, Sales Management, Service Delivery, Financial Management, Staff Development
Our Company All Ways Caring HomeCare Overview Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction…
Skills: Customer service, Staff supervision, Employee scheduling, Problem solving, Communication
Customer Service Manager/Human Resources Recruitment Coordinator
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$18/hr–$19/hr
Full-time
high school, associate degree
Posted 12d ago
Apply by Jul 31
~40 hrs/week
Responsibilities
The Customer Service Manager/HR Designee coordinates quality care and staffing for clients while managing administrative HR tasks such as recruitment and onboarding. They also ensure compliance with employment laws and maintain accurate records for both client care and employee files.
Requirements
Candidates should have a high school diploma or GED, with an associate degree preferred, and at least two years of experience in staffing or office administration. Proficiency in Microsoft O365 and experience with high-volume recruiting or HR processes are highly desired.
Full job description
Our Company
All Ways Caring HomeCare
Overview
The Customer Service Manager/HR Designee (CSM/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSM/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance.
External Job Description
Understands and ensures adherence to the agreed plan of care for each client in your caseload
Facilitates communication and serving as a liason between the client’s circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies
Monitors and escalates changes in client’s plan of care, services or condition
Ensures proper documentation and record-keeping for agency payers
Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment
Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service
Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance
Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified
Coordinates or supports new hire on-boarding as well as employee exit meetings
Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
Coordinates Personnel Action Forms (PAF) for assigned service site(s)
Ensures compliance with federal, state, and local employment laws and regulations
Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker
Direct and participate in on call responsibilities as needed.
Other duties as assigned
Qualifications
High school diploma or GED; some college coursework or Associates degree preferred
Two or more years of community service, client service or staffing experience
Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT)
One to two years of Human Resources with high volume recruiting experience preferred
One to two years in a supervisory role preferred
Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred
Demonstrates sound decision-making based on available information and applies appropriate judgment within the role.
Manages and prioritizes multiple tasks and communication channels while maintaining accuracy and attention to detail.
Communicates clearly and professionally in both oral and written formats.
Collaborates effectively with employees and individuals across all departments and levels; builds positive working relationships while maintaining a flexible leadership and communication style as needed.
Adapts to changing priorities, processes, or environments and learns new tasks as needed.
Works effectively with minimal supervision and takes ownership of assigned responsibilities.
Maintains professional conduct during routine and challenging interactions.
Performs well in high-pressure situations and environments and manages reports appropriately and effectively in such situations and environments.
Responds constructively to conflict, customer concerns, or high-pressure interactions using appropriate job-specific techniques.
Minimal travel may be required
About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.
Salary Range
USD $18.00 - $19.00 / Hour
Related keywords
HomeCareRecruitmentHuman ResourcesCustomer ServiceStaffingComplianceOnboardingSchedulingMicrosoft O365ATSHRISPersonnel Action FormsData ManagementPerformance ManagementRetentionDirect Care
Care your way when you need it. From people you trust. Let us help you stay in the comfort of your home.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1974
Headquarters
Louisville, KY
LinkedIn followers
5,267
Expert care in the comfort of home. From people you trust. All Ways Caring ensures that individuals can continue to live independently with dignity in familiar surroundings, while receiving expert, compassionate care. We are always there when clients need us – ready to provide care in all ways.
Offices: 805 N Whittington Parkway, Louisville, KY 40222, US · 11214 Professional Park Drive, Louisville, Kentucky 40291, US · 2766 W 11 Mile Rd, Berkley, Michigan 48072, US · 208 Cheshire Way, Huntington, West Virginia 25704, US · 3702 Camden Ave, Suites C-D, Parkersburg, West Virginia 26101, US
Home Health CareAlzheimer's CareIndividualized CareHospital to Home ServicesRespite CareTelecare ServicesNursing CareVeteran CareTherapy Servicesand Infusion Services
Care your way when you need it. From people you trust. Let us help you stay in the comfort of your home.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1974
Headquarters
Louisville, KY
LinkedIn followers
5,267
Expert care in the comfort of home. From people you trust. All Ways Caring ensures that individuals can continue to live independently with dignity in familiar surroundings, while receiving expert, compassionate care. We are always there when clients need us – ready to provide care in all ways.
Offices: 805 N Whittington Parkway, Louisville, KY 40222, US · 11214 Professional Park Drive, Louisville, Kentucky 40291, US · 2766 W 11 Mile Rd, Berkley, Michigan 48072, US · 208 Cheshire Way, Huntington, West Virginia 25704, US · 3702 Camden Ave, Suites C-D, Parkersburg, West Virginia 26101, US
Home Health CareAlzheimer's CareIndividualized CareHospital to Home ServicesRespite CareTelecare ServicesNursing CareVeteran CareTherapy Servicesand Infusion Services