Jeddah, Makkah Region, Saudi Arabia · On-site
The Business Applications & Digital Platforms Manager is responsible for managing and supporting business applications and digital platforms across Al Borg Diagnostics. The role will act as the primary point of contact b…
Skills: Microsoft Dynamics 365, CRM Management, Power BI, Business Process Analysis, Vendor Management
Jeddah, Makkah Region, Saudi Arabia • On-site
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Manage and support business applications and digital platforms, acting as the primary link between business users, vendors, and IT teams. Focus on improving business processes, driving user adoption of ERP and CRM systems, and overseeing digital platform enhancements.
Requires 5-8 years of experience in enterprise applications, specifically with Microsoft Dynamics 365 and CRM platforms. Candidates should possess strong skills in data analysis, vendor management, and project coordination, preferably within the healthcare or diagnostics industry.
The Business Applications & Digital Platforms Manager is responsible for managing and supporting business applications and digital platforms across Al Borg Diagnostics. The role will act as the primary point of contact between business users, vendors, and IT teams to ensure successful delivery, adoption, enhancement, and support of enterprise applications and digital solutions.
The position will focus on improving business processes, driving user adoption, managing vendor relationships, and ensuring that technology solutions effectively support business objectives.
Key Responsibilites:
Business Applications Management
CRM & Customer Engagement Platforms
Digital Platforms Management
Business Process & User Engagement
Reporting & Analytics
Project Coordination
Vendor Management
AI & Innovation Support
Experience
Preferred Skills
Key Competencies
Key Performance Indicators
We take pride in being transparent, responsible, and proficient
Established in 1999, when it opened its first laboratory in Jeddah, Saudi Arabia, Al Borg Diagnostics managed to expand to all major cities in the Kingdom of Saudi Arabia by the year 2004. Today, Al Borg Diagnostics has become the largest chain of private laboratories in the Gulf Cooperation Council countries and is currently expanding to the African continent. Al Borg Diagnostics serves about 15,000 visiting customers daily, and more than 5,000 hospitals’ and clinics’ laboratories, in addition to cooperating with various pharmaceutical companies in the field of precision medicine. Being a leading company in the Arab Gulf and North African region, we always strive to be the best in the field of health care services, to improve the community health, and to provide a distinctive experience for the customer by developing it in line with the latest trends and the latest global technologies. Based on our core values of providing high quality services, adopting best practices, and more than twenty years of experience in this field, Al Borg Diagnostics has become the leading provider of integrated laboratory services and solutions to meet the needs of citizens and residents, as well as health care providers, practitioners, international pharmaceutical companies, and research centers in the countries in which we are present in. With your continuous support and trust, we look forward to further progress in the future and to contribute effectively in the health sector field and the 2030 vision in the Kingdom.
Offices: IBDAA, King Fahad St., Riyadh, SA
We take pride in being transparent, responsible, and proficient
Established in 1999, when it opened its first laboratory in Jeddah, Saudi Arabia, Al Borg Diagnostics managed to expand to all major cities in the Kingdom of Saudi Arabia by the year 2004. Today, Al Borg Diagnostics has become the largest chain of private laboratories in the Gulf Cooperation Council countries and is currently expanding to the African continent. Al Borg Diagnostics serves about 15,000 visiting customers daily, and more than 5,000 hospitals’ and clinics’ laboratories, in addition to cooperating with various pharmaceutical companies in the field of precision medicine. Being a leading company in the Arab Gulf and North African region, we always strive to be the best in the field of health care services, to improve the community health, and to provide a distinctive experience for the customer by developing it in line with the latest trends and the latest global technologies. Based on our core values of providing high quality services, adopting best practices, and more than twenty years of experience in this field, Al Borg Diagnostics has become the leading provider of integrated laboratory services and solutions to meet the needs of citizens and residents, as well as health care providers, practitioners, international pharmaceutical companies, and research centers in the countries in which we are present in. With your continuous support and trust, we look forward to further progress in the future and to contribute effectively in the health sector field and the 2030 vision in the Kingdom.
Offices: IBDAA, King Fahad St., Riyadh, SA
