Boston, Massachusetts, United States · Hybrid
$115k–$125k/yr
Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business gro…
Skills: Software Implementation, Professional Services, Workshop Facilitation, Data Governance, Customer Relationship Management
Paris, Ile-de-France, France · Hybrid
Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business gro…
Skills: Customer Success Management, Project Management, SaaS, Account Management, Risk Mitigation
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The Business Consultant guides customers through the implementation of Akeneo's platform to optimize workflows and data governance. They lead workshops, provide hands-on configuration, and deliver best practices to ensure customers achieve maximum value from their investment.
Candidates need 3+ years of experience in professional services or software implementation. They must be comfortable leading workshops for diverse stakeholders and possess a passion for solving complex customer challenges with simple technology solutions.
Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world.
We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfilment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.
Learn more about our culture and values via our Career page.
The Business Consultant is a key role in the Professional Services organization, tackling complex business challenges from customers and helping them see optimal value out of their investment in Akeneo.
Guide customers through their implementation of Akeneo, making recommendations to simplify their workflows and improve data governance using Akeneo's technology.
Provide hands-on delivery and configuration to accelerate our customers’ time to value.
Lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects are started with a solid foundation.
Deliver best practices and guidance to customers and partners in all forms including written documentation, presentations, emails, calls, and more.
Train customers and partners on Akeneo key principles and best practices.
Work collaboratively with other members of the professional services team and other cross-functional teams to ensure successful customer outcomes.
Become a functional expert of all Akeneo technology to be able to proactively identify risks and effectively assist customers.
Work with partners to provide functional recommendations based on customer use cases and business requirements.
Contribute to Akeneo’s implementation methodology and help improve how we work with customers.
You have 3+ years of professional services or software implementation experience.
You are passionate about customers and helping them drive value through the adoption of technology.
You are experienced and comfortable leading workshops with customers of mixed skill levels and seniority.
You love digging into complex customer challenges and helping them implement simple solutions.
You’re meticulous about the quality of customer deliverables.
You thrive in an extremely dynamic and changing environment.
You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you!
30-minute screening call with a member of our Talent Acquisition team
45-minute interview with the hiring manager
60-minute case study including a presentation
30-minute interview with two members of the team
Between $115,000 to $125,000 on-target earnings.
- Work-Life Balance: Enjoy 25 days of annual leave with flexible working hours, and a hybrid setup allowing 3-4 days working from home. Option to Work from Anywhere for up to 30 days per year.
- Home Office & Commuting Allowance: Enjoy a $600 budget to enhance your home office and an $80 monthly sustainable transportation allowance for eco-friendly commuting.
- Generous Parental Leave: Benefit from 16 weeks of paid maternity leave, 4 weeks of paid leave for the second parent. A gradual return to work program is also available.
- Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company.
- Professional Development: Access a $1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme."
- Comprehensive Onboarding: Start on the right foot with a structured company onboarding program.
- Health & Insurance: Receive 100% employer contribution for employees and their dependents for medical, dental, and vision benefits up to the set caps.
- Financial Security: Benefit from a 401k with a 4% company match and short as well as long-term disability insurance.
- Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice.
For more information about benefits, don’t hesitate to contact our Talent Acquisition team.
Let your products tell their story.
Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM). Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading brands, manufacturers, distributors, and retailers, including Chico’s, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale their commerce initiatives. Using Akeneo’s intelligent Product Cloud, companies can create elevated product experiences with user-friendly and AI-powered product data enrichment, management, syndication, and supplier data onboarding, and an app marketplace and partner network to meet business and buyer needs.
Offices: 2 place General Mellinet, Nantes, France 44100, FR · 399 Boylston St, Suite 800, Boston, Massachusetts 02116, US · Homberger Straße 3, DÜSSELDORF, 40474, DE · 62 Doughty Street, London, England WC1N 2JZ, GB · 4, rue Jules Lefebvre, Paris, Île-de-France 75009, FR
Let your products tell their story.
Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM). Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading brands, manufacturers, distributors, and retailers, including Chico’s, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale their commerce initiatives. Using Akeneo’s intelligent Product Cloud, companies can create elevated product experiences with user-friendly and AI-powered product data enrichment, management, syndication, and supplier data onboarding, and an app marketplace and partner network to meet business and buyer needs.
Offices: 2 place General Mellinet, Nantes, France 44100, FR · 399 Boylston St, Suite 800, Boston, Massachusetts 02116, US · Homberger Straße 3, DÜSSELDORF, 40474, DE · 62 Doughty Street, London, England WC1N 2JZ, GB · 4, rue Jules Lefebvre, Paris, Île-de-France 75009, FR
