Credit and Collections Manager

AirLogix | Commercial HVAC/R Location: Huntington, NY | Full time Compensation: $75,000/yr

 

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Why This Role Exists

AirLogix performs mechanical work that keeps food safe, buildings comfortable, and critical facilities running. Every completed job represents cash the company already spent on labor, parts, and trucks. This role protects that cash.

You own the money from the moment a new client is approved to the moment payment clears. That is broader than chasing invoices. You decide which clients we extend credit to, you make sure contracts bill at the rate they should, and you close the gap between what we quoted and what we actually collected.

If you have been the person who spotted the problem in the aging report and was told to keep calling anyway, this is a different job. Here you own the decision.

 

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What You Own

New Client Credit and Onboarding, Finance Side Run credit review on new commercial accounts before work is scheduled. Set terms and limits. Own the finance side of onboarding so billing requirements, purchase order rules, and payment portal setup are documented before the first invoice goes out. You have the authority to flag an account as a risk and say so.

Collections and Aging AR Own the aging report. Drive down balances past 60 and 90 days. Escalate with facts. Build the follow up cadence and hold it. Report cash position and risk accounts to leadership on a set rhythm, not on request.

Contract Billing and Escalations Own billing accuracy across the maintenance contract base. Verify agreements bill at current rates. Apply escalations on schedule. Catch a contract billing at prior year rates before it costs us a full cycle.

Growing Into: Quoted Versus Invoiced Oversight Once you have command of the base, you take on revenue variance. Compare what was quoted to what was invoiced. Find completed work that was never billed. Identify where scope grew without approval. Then turn what you found into a standard so it stops happening.

 

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What Success Looks Like in Your First 90 Days

• You know every account past 60 days by name and the specific reason it is sitting there
• A documented credit review process exists and gets used before new accounts activate
• The aging report is current, clean, and trusted by leadership without a second check
• You have identified at least three sources of revenue leakage and proposed the fix for each

 

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Required

• 4+ years in commercial credit, collections, or billing with responsibility for outcomes, not call volume
• Experience running a credit review or setting customer payment terms
• Ability to read a contract, a work order, and an invoice and recognize when the three do not agree
• Direct money conversations with commercial clients that protect the relationship and the balance
• Strong Excel. You can build the report, not just read it.

 

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Preferred

• Commercial trades, mechanical service, construction, or field service background
• Experience with customer billing portals and not to exceed requirements
• ServiceTrade, QuickBooks, or comparable service management and accounting platforms
• Exposure to lien rights and prompt payment terms in commercial service or construction

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How We Operate

• Facts first. No spin. Bad news early beats bad news late.
• If we own it, we close it. No loose ends.
• Same standard for everyone. No favorites, no side deals.
• We fix the root cause, document it, and make it the standard so we do not pay for the same mistake twice.
• We bring solutions, not commentary.