Tel-Aviv, Tel-Aviv District, Israel · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Customer Success, Technical Account Management, Debugging, Workflow Troubleshooting, Onboarding
Dubai, Dubai, United Arab Emirates · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Customer Success, Technical Account Management, Debugging, Workflow Optimization, Onboarding
Abu Dhabi, Abu Dhabi, United Arab Emirates · On-site
Location must be UAE, ideally Dubai or Abu Dhabi 🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security …
Skills: SaaS Sales, DevSecOps, Outbound Prospecting, Lead Generation, Account Management
Chicago, Illinois, United States · On-site
$75/hr–$95/hr
🌍 We’re taking on the crusty global cyber market, the "no-BS" security platform for devs. In the past, only large enterprises needed to worry about security. Today, cybersecurity has become the top concern of 75% of all…
Skills: Office management, Logistics, Event planning, Travel management, Employee onboarding
Ghent, Flanders, Belgium · Hybrid
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Corporate Development, M&A, Venture Capital, Strategic Partnerships, Financial Analysis
Austin, Texas, United States · On-site
$90k–$150k/yr
Location: Austin 🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a c…
Skills: Sales, Outbound prospecting, Inbound lead management, Product-led sales, CRM management
Ghent, Flanders, Belgium · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Web application security, Security research, AI code analysis, AI pentest, Vulnerability discovery
Austin, Texas, United States · On-site
Location: Austin, Texas *Must be local to Austin Texas 🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn sec…
Skills: Channel sales, Partner sales, B2B SaaS sales, Pipeline generation, VAR management
Atlanta, Georgia, United States · On-site
Location: Atlanta Must be locally based in Atlanta 🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn securit…
Skills: Channel sales, Partner sales, B2B SaaS sales, Pipeline development, VAR management
Ghent, Flanders, Belgium · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Go, Kubernetes, Linux, Cloud security, Containerized applications
Ghent, Flanders, Belgium · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Product Management, Enterprise Software, Cybersecurity, Stakeholder Management, Sales Engineering
Ghent, Flanders, Belgium · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Python, Typescript, Software Security, LLM Integration, SCM Integration
Ghent, Flanders, Belgium · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Python, TypeScript, Internal Penetration Testing, Network Penetration Testing, Active Directory Penetration Testing
Dubai, Dubai, United Arab Emirates · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Channel Sales, Partner Management, B2B SaaS Sales, VAR Management, Distributor Management
Dubai, Dubai, United Arab Emirates · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Channel Sales, Partner Management, B2B SaaS Sales, Joint GTM Planning, Partner Enablement
San Francisco, California, United States · On-site
Location: San Francisco 🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead…
Skills: Public Relations, Communications Strategy, Media Relations, Storytelling, Journalism
Sydney, New South Wales, Australia · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Channel Sales, Partner Management, Cybersecurity, AppSec, B2B Tech SaaS Sales
Sydney, New South Wales, Australia · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Channel Sales, Partner Management, Cybersecurity, AppSec, B2B Tech SaaS Sales
Singapore, Singapore, Singapore · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Customer Success Management, Technical Account Management, Churn Prevention, Product Adoption, Technical Debugging
Singapore, Singapore, Singapore · On-site
🌍 We’re making security suck less for developers. Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We bui…
Skills: Customer Success, Technical Account Management, Debugging, Technical Workflow Investigation, Customer Onboarding
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Success Engineer will act as a bridge between customers and the platform to drive product adoption and value realization. Responsibilities include managing at-risk accounts, resolving technical workflow issues, and conducting onboarding and training for new clients.
Candidates should have a medior or senior background in customer success or technical account management. Strong technical skills for debugging and investigating workflows are required, along with excellent communication abilities.
Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest.
We’re taking on legacy security tools teams have been stuck with, and we’re winning. If you want to help us take market share and build products developers actually enjoy using, you’re in the right place.
Founded in 2022 by third-time founders, Aikido has $85M in the bank and a long runway ahead. We’re building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.
As our Customer Success Engineer in Tel Aviv, you’ll be a crucial bridge between our customers and Aikido Security’s platform, driving adoption, ensuring value realization, and protecting against churn. Your role focuses on helping customers unlock the full potential of Aikido while addressing and resolving any challenges they face.
Responsibilities
Engage with 'accounts at risk' to prevent churn.
Drive product adoption and maximize customer value.
Escalate complex issues.
Debug and resolve workflow issues.
Drive onboarding and deployment for new clients.
Deliver training sessions to customer teams.
Share customer insights with the product team.
Medior/Senior profile with prior experience in customer success, technical account management, or a similar role.
Tech-savvy, with the ability to debug and investigate technical workflows.
Strong communication and proactive, with a "get stuff done".
Comfortable working independently and managing multiple priorities.
Fluent in English.
What you can expect
High-impact position in a fast-growing company
Fast growth of responsibility
A company that sticks to its values in an open and informal atmosphere (see our culture page on the website for more details)
Flexibility in working hours
You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation, or any disability.
Secure everything devs build, ship & run.
From vulnerability management to penetration testing, secure everything you build, host, and run with Aikido. Your software security HQ. Built for teams of any size, Aikido helps organizations ship secure software –trusted by Revolut, Deel, The Premier League, Tines, n8n, SoundCloud, and 50k more organizations. Aikido gets developers back to building.
Offices: Keizer Karelstraat 15, Ghent, Flemish Region 9000, BE · San Francisco, CA 94103, US · 330 N Wabash Ave, 23rd Floor, Chicago, Illinois 60611, US · 18 Crucifix Lane, Runway East - Unit 6.15, London, England SE1 3JW, GB
Secure everything devs build, ship & run.
From vulnerability management to penetration testing, secure everything you build, host, and run with Aikido. Your software security HQ. Built for teams of any size, Aikido helps organizations ship secure software –trusted by Revolut, Deel, The Premier League, Tines, n8n, SoundCloud, and 50k more organizations. Aikido gets developers back to building.
Offices: Keizer Karelstraat 15, Ghent, Flemish Region 9000, BE · San Francisco, CA 94103, US · 330 N Wabash Ave, 23rd Floor, Chicago, Illinois 60611, US · 18 Crucifix Lane, Runway East - Unit 6.15, London, England SE1 3JW, GB
