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Jobs at ACE Wellness (Now Hiring) — 2 open

ACE Wellness logoACE Wellness

IT Specialist

Garfield Heights, Ohio, United States · On-site

$18/hr–$24/hr

Mid level

Benefits: Company parties Competitive salary Opportunity for advancement ACE Wellness Center is seeking a skilled IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical as…

Skills: Technical Support, Desktop Support, Troubleshooting, Microsoft Office, Website Maintenance

ACE Wellness

Lead Maintenace Technician

Garfield Heights, Ohio, United States · On-site

$24/hr–$28/hr

Mid level

Position Summary: The Lead Maintenance Technician is responsible for overseeing the upkeep and maintenance of multiple ACE Wellness Center locations and company vehicles. This role ensures all facilities and vehicles ope…

Skills: Hvac Maintenance, Plumbing, Electrical Systems, Fire Safety Systems, Vehicle Maintenance

ACE Wellness logo

IT Specialist

ACE Wellness

Garfield Heights, Ohio, United States • On-site

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Mid level

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  • $18/hr–$24/hr
  • Part-time
  • bachelor degree
  • Company parties, Competitive salary, Opportunity for advancement
  • Posted 7d ago
  • ~40 hrs/week

Responsibilities

The IT Specialist provides technical assistance to employees, ensuring the smooth operation of computer systems, networks, and software. Key duties include managing equipment inventory, troubleshooting hardware and software issues, and supporting the implementation of new technology platforms.

Requirements

Candidates should have prior experience in technical or desktop support and proficiency with Microsoft Office products. A bachelor's degree in IT or Computer Science is preferred, though extensive experience may be accepted in its place.

Full job description

Benefits:
  • Company parties
  • Competitive salary
  • Opportunity for advancement
ACE Wellness Center is seeking a skilled IT Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance and support to our employees, ensuring smooth operation of computer systems, networks, and software applications. The IT Support Specialist will respond to user inquiries, diagnose and resolve technical issues, and assist with the implementation of IT projects and initiatives.

Essential Duties and Responsibilities:

  • Provide support to staff with equipment and technology
  • Manage inventory of equipment and ensure we have the proper equipment available for new staff
  • Set up equipment and technology for new staff members
  • Troubleshoot any technical issues for current team members
  • Build relationships with internal and external partners to ensure the team’s needs are met
  • Create job aids and training tools to assist team members with commonly used technology skills
  • Assist in the setup of new offices from a technology perspective
  • Provide website maintenance as needed
  • Provide recommendations to leadership on new technology or software that may be beneficial for agency to invest in
  • Support the implementation of new technology and the team members utilizing a new platform
  • Diagnose and resolve hardware, software and application issues
  • Provide oversight and facilitation to agency’s technology platforms
  • Other duties as assigned
  • In this role you may have to stand, walk, bend, lift moderately heavy packages on a consistent basis
Requirements:

  • Prior experience in technical support, desktop support or another related role
  • Strong knowledge of current technologies
  • Excellent interpersonal skills
  • Strong attention to detail and problem-solving skills
  • Ability to be an active listener by asking questions and reflecting on what is being said
  • Proficient level of ability with computer; Microsoft Office Products
  • Effective written and oral communication skills; ability to articulate information clearly
  • Ability to offer process improvement suggestions and execute on ideas
  • Ability to balance multiple tasks and deadlines with changing priorities
  • Valid driver’s license and vehicle insurance
Preferred Qualifications:

  • Previous experience with an electronic health record (EHR) system
  • Previous experience with remote desktop applications and help desk software.
  • Education: Bachelor’s degree in information technology, Computer Science, or related field. Extensive experience will be accepted in lieu of degree.
Physical Demands:

  • The physical demands described here are representative of those that should be met by an individual to successfully perform the essential duties of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential duties. The position requires sitting and standing throughout the day, manual dexterity to type on a computer keyboard and operate general office equipment.
Job type:

  • Contract
Pay:

  • $18.00-$24.00 per hour
ACE Wellness Center provides equal employment opportunities to all employees and applicants without regard to age, race, creed, religion, color, national origin, sex, pregnancy, disability, veteran status, marital status, sexual orientation or gender identity, or any other protected status in accordance with applicable federal, state, and local laws.

Related keywords

IT SupportDesktop SupportMicrosoft OfficeEHRElectronic Health RecordRemote DesktopHelp Desk SoftwareHardware TroubleshootingSoftware TroubleshootingNetwork SupportWebsite MaintenanceTechnical AssistanceInventory ManagementInformation TechnologyComputer Science

About ACE Wellness

LinkedInVisit site

Accountability * Courage * Enlightenment

Industry
Mental Health Care
Company size
2-10 employees
Founded
2019
Headquarters
Berea, Ohio
LinkedIn followers
73

ACE Wellness’ mission is to provide adults, children, and families with high-quality, non-judgmental, individualized care that will lead to fulfilled lives and a stronger, more capable outlook. Our philosophy emphasizes the importance of Accountability, Courage, and Enlightenment to guide you on your healing journey. We strive to help you shape and influence the direction of your own life in a community-based setting.

Offices: 3398 W Bagley Rd, Suite 216, Berea, Ohio 44017, US

mental healthhealth servicestherapysubstance useanxietytraumaparent/teen conflictgrieflossfamily therapy
View all jobs at ACE Wellness

About ACE Wellness

LinkedInVisit site

Accountability * Courage * Enlightenment

Industry
Mental Health Care
Company size
2-10 employees
Founded
2019
Headquarters
Berea, Ohio
LinkedIn followers
73

ACE Wellness’ mission is to provide adults, children, and families with high-quality, non-judgmental, individualized care that will lead to fulfilled lives and a stronger, more capable outlook. Our philosophy emphasizes the importance of Accountability, Courage, and Enlightenment to guide you on your healing journey. We strive to help you shape and influence the direction of your own life in a community-based setting.

Offices: 3398 W Bagley Rd, Suite 216, Berea, Ohio 44017, US

mental healthhealth servicestherapysubstance useanxietytraumaparent/teen conflictgrieflossfamily therapy
View all jobs at ACE Wellness

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