Toronto, Ontario, Canada · On-site
$125k–$145k/yr
Summary: The Senior Manager, IT Operations reports to the VP, IT and leads Accord’s end-to-end IT operations, service delivery, and technology enablement. This hands-on leadership role is ideal for a practical, bus…
Skills: IT Operations Leadership, Information Security, Data Protection, Microsoft 365, Azure
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Lead end-to-end IT operations, service delivery, and infrastructure management while overseeing a small systems and network administration team. Drive responsible AI adoption and practical digital transformation to improve business agility and operational effectiveness.
Requires a Bachelor's degree and over 10 years of experience in IT operations, with at least 5 years in a management role. Must have strong hands-on expertise in Microsoft technologies, Azure, and information security practices.
Summary: The Senior Manager, IT Operations reports to the VP, IT and leads Accord’s end-to-end IT operations, service delivery, and technology enablement. This hands-on leadership role is ideal for a practical, business-minded IT professional who can manage a small systems and network administration team while remaining close to the work. The role is accountable for reliable day-to-day operations, Level 1–4 support, infrastructure, cloud, network, endpoint, information security, data security, vendor management, and project delivery. The successful candidate will also help advance responsible AI adoption, assess emerging technologies, strengthen controls, and drive practical transformation across IT and broader business operations. Success requires sound judgment, strong ownership, clear communication, and the ability to translate technical topics into business terms for stakeholders at all levels.
Essential Duties and Responsibilities:
Position Competency Requirement:
Education / Experience Requirements:
Leverage your assets and gain financial flexibility with loans up to $20,000,000
Accord Financial Corp., founded in 1978 and traded on the TSX (symbol: ACD), is one of North America’s leading independent commercial finance companies. Serving clients throughout the US and Canada, Accord helps businesses manage cash flow and maximize opportunities with a broad range of asset-based lending solutions, including: accounts receivable financing, inventory finance, equipment leasing, trade finance, and film/media finance. Accord’s forty years of experience allows us to serve a broad base of the continent’s most dynamic industries with confidence. Our entrepreneurial spirit aligns us with our clients’ ambitions, and our exceptional financial strength makes us the lender of choice for companies financing acquisitions, restructuring and rebuilding, or transitioning to the next level of growth.
Offices: 40 Eglinton Avenue East, Suite 602, Toronto, Ontario M4P 3A2, CA · 3500 de Maisonneuve Ouest, Suite 1510, Montreal, QC H3Z 3C1, CA · 25 Woods Lake Rd, Suite 102, Greenville, SC 29607, US · 889 Harbourside Drive, Suite 305, North Vancouver, BC V7P 3S1, CA · 800 W Fulton St, 725, Chicago, Illinois 60607, US
Leverage your assets and gain financial flexibility with loans up to $20,000,000
Accord Financial Corp., founded in 1978 and traded on the TSX (symbol: ACD), is one of North America’s leading independent commercial finance companies. Serving clients throughout the US and Canada, Accord helps businesses manage cash flow and maximize opportunities with a broad range of asset-based lending solutions, including: accounts receivable financing, inventory finance, equipment leasing, trade finance, and film/media finance. Accord’s forty years of experience allows us to serve a broad base of the continent’s most dynamic industries with confidence. Our entrepreneurial spirit aligns us with our clients’ ambitions, and our exceptional financial strength makes us the lender of choice for companies financing acquisitions, restructuring and rebuilding, or transitioning to the next level of growth.
Offices: 40 Eglinton Avenue East, Suite 602, Toronto, Ontario M4P 3A2, CA · 3500 de Maisonneuve Ouest, Suite 1510, Montreal, QC H3Z 3C1, CA · 25 Woods Lake Rd, Suite 102, Greenville, SC 29607, US · 889 Harbourside Drive, Suite 305, North Vancouver, BC V7P 3S1, CA · 800 W Fulton St, 725, Chicago, Illinois 60607, US
