Alsip, Illinois, United States · On-site
$55k–$60k/yr
Description The Customer Account Manager guides and supports customers in achieving their business goals through the company’s products. This role delivers superior service, manages orders, and coordinates with sales and…
Skills: Customer Relationship Management, Order Processing, Production Scheduling, Account Management, Critical Thinking
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The Customer Account Manager serves as a trusted advisor to clients, managing the end-to-end order process from estimates to invoicing. They coordinate between sales and production teams to ensure seamless service delivery and advocate for product enhancements based on customer needs.
Candidates need 3-5 years of customer service experience in a manufacturing environment, preferably within the printing or folding carton industry. Proficiency in Microsoft Office and ERP systems is required, along with a high school diploma or equivalent.
Description
The Customer Account Manager guides and supports customers in achieving their business goals through the company’s products. This role delivers superior service, manages orders, and coordinates with sales and internal teams to develop solutions and drive product enhancements, always with a detail-oriented, professional approach that strengthens our value as a packaging supplier.
**This position is 100% on-site.
Requirements
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Folding Carton & Beverage Packaging Manufacturer since 1940.
Welcome to Accord Carton Folding cartons aren’t just containers. Your product’s presentation on the shelf gives consumers a glimpse of who you are and the story you want to tell. And to create great packaging you need more than a supplier; you need a partner. Accord Carton has the tools to help you bring your vision to life. Since 1940 our goal has been to produce the best packaging possible. Using state-of-the-art technology combined with a passion for our work, we partner with customers in a range of industries, creating packaging that truly showcases their products. What really sets us apart is something no one else has: our people, our process and our passion. As you browse through our site, you can learn more about each of these unique aspects of Accord Carton, and how they will shape our relationship. Accord Carton offers customers a true partnership for every aspect of the manufacturing process, from design to production to delivering quality finished cartons. Whatever your folding carton needs are, we’re here to help you every step of the way.
Offices: 6155 W 115th St, Alsip, Illinois 60803-5153, US
Folding Carton & Beverage Packaging Manufacturer since 1940.
Welcome to Accord Carton Folding cartons aren’t just containers. Your product’s presentation on the shelf gives consumers a glimpse of who you are and the story you want to tell. And to create great packaging you need more than a supplier; you need a partner. Accord Carton has the tools to help you bring your vision to life. Since 1940 our goal has been to produce the best packaging possible. Using state-of-the-art technology combined with a passion for our work, we partner with customers in a range of industries, creating packaging that truly showcases their products. What really sets us apart is something no one else has: our people, our process and our passion. As you browse through our site, you can learn more about each of these unique aspects of Accord Carton, and how they will shape our relationship. Accord Carton offers customers a true partnership for every aspect of the manufacturing process, from design to production to delivering quality finished cartons. Whatever your folding carton needs are, we’re here to help you every step of the way.
Offices: 6155 W 115th St, Alsip, Illinois 60803-5153, US
