About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
Skills: Dispatching, Call Center Operations, Troubleshooting, Customer Service, Microsoft Excel
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
Skills: Cash Handling, Currency Processing, Vault Accountability, Bank Reconciliation, Data Entry
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
Skills: Cash Handling, Currency Processing, Vault Accountability, Bank Reconciliation, Data Entry
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
Skills: Customer Service, Troubleshooting, Equipment Repair, Inventory Management, Problem Solving
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
Skills: Cash Handling, Currency Processing, Vault Accountability, Bank Reconciliation, Data Entry
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
Skills: Customer Service, Troubleshooting, Equipment Repair, Inventory Management, Problem Solving
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in ov…
Skills: Customer Service, Troubleshooting, Equipment Repair, Inventory Management, Problem Solving
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$50k–$70k/yr
Full-time
Paid Time Off, Wellness Days, Floating Holidays, Medical Insurance, Dental Insurance, Vision Insurance
Posted 3d ago
~40 hrs/week
Responsibilities
Develop and maintain strong relationships with partner establishments to drive retention and revenue growth. Serve as the primary point of contact to provide support, analyze performance data, and ensure optimal service levels for gaming offerings.
Requirements
Requires 3-5 years of professional experience, preferably in account management or outside sales, and a valid driver's license. Candidates must be at least 21 years old and capable of extensive travel within the assigned region.
Full job description
About Us
Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel also owns and operates brick and mortar casinos and a racino venue.
Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year. For more information, please visit www.accelentertainment.com.
Job Description:
SUMMARY
The primary responsibilities of this position include, but are not limited to, developing, maintaining, and growing strong relationships with partner establishments in their assigned territory, serving as the primary point of contact for accounts, ensuring partners receive the highest level of service, support, and guidance to maximize success with Accel’s gaming offering, assisting locations through video gaming applications and overall live video gaming processes, keeping locations updated on gaming industry information, as well as assisting in other areas as needed.
DUTIES AND RESPONSIBILITIES
Build and maintain strong, long-term relationships with assigned partner establishments to drive retention, increase market share and revenue growth.
Achieve assigned Gross Gaming Revenue (GGR) objectives, including participation in the sales process and maximize account performance through strategic account management.
Conduct regular visits to partner locations to engage with location owners, provide support, gather feedback, identify opportunities, and strengthen relationships.
Serve as the primary liaison between partner establishments and Accel, managing day-to-day communications, issue resolution, and partner satisfaction.
Analyze account and industry performance data to identify trends, increase gameplay, and provide actionable recommendations that enhance partner performance.
Educate partners on gaming products, promotional programs, compliance requirements, and industry best practices.
Ensure optimal service levels by coordinating with internal teams to resolve operational issues and support partner needs.
Partner with internal stakeholders and revenue team members to drive engagement, support business growth objectives, and identify and cultivate new business opportunities.
Collaborate with Marketing to develop and implement customized on-site marketing materials and promotional initiatives.
Maintain accurate account records and performance reporting, stay informed on company products, regulatory requirements, and industry trends, and perform other duties as assigned.
QUALIFICATIONS
Previous account management and/or outside sales experience a plus
3–5 years of professional experience
Strong professional presence
Ability to adapt, organize and multi-task
Capability to thrive in a fast-paced environment
Extensive travel within your assigned region
Ability to interact with local bar, restaurant, and truck stop owners as well as Commanders of non-profit organizations
Strong organizational and time management skills.
Excellent written and verbal communication skills.
High attention to detail with strong follow-through.
Valid driver’s license is required
Minimum of 21 years of age
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Calculate figures and amounts
Analyze financial data
Frequently required to travel via vehicle
Frequently required to utilize hand and finger dexterity
Occasionally required to climb, balance, bend, stoop, kneel or crawl
Continually required to talk or hear
Occasionally required to lift/push light weights up to 50
Specific vision abilities required for this job include close vision, distance vision, peripheral, depth, and ability to adjust or focus
Utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
The noise level in the work environment usually is moderate to loud
FSA (Health Care, Dependent Care, Limited Purpose) / HSA
Traditional and Roth 401(k)
The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Base Pay Range:
$50,000-70,000 with plus commission. Total potential compensation up to $150,000/yr.
This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.
Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.
Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Accel Entertainment is an industry leader in the distributed gaming market and has been a preferred partner for location owners nationwide since 2012. Our business consists of the installation, maintenance and operation of gaming machines, redemption terminals, and classic amusement devices to bars, restaurants, retail establishments, convenience stores, truck stops, and fraternal organizations across the country. Our goal is to work hand-in-hand with local establishment owners and form meaningful, lasting relationships that will help grow their business and their revenue through our unmatched customer support and industry expertise.
Offices: P.O. Box 1218, Bolingbrook, IL 60439, US
Slot Machines and AmusementsGamingFinancial ServicesVideoVideo Games
Accel Entertainment is an industry leader in the distributed gaming market and has been a preferred partner for location owners nationwide since 2012. Our business consists of the installation, maintenance and operation of gaming machines, redemption terminals, and classic amusement devices to bars, restaurants, retail establishments, convenience stores, truck stops, and fraternal organizations across the country. Our goal is to work hand-in-hand with local establishment owners and form meaningful, lasting relationships that will help grow their business and their revenue through our unmatched customer support and industry expertise.
Offices: P.O. Box 1218, Bolingbrook, IL 60439, US
Slot Machines and AmusementsGamingFinancial ServicesVideoVideo Games