North Providence, Rhode Island, United States · Hybrid
$24/hr–$30/hr
Mid level
Job DetailsJob Location: Providence, RI 02904Position Type: Full TimeSalary Range: $24.75 - $30.00 HourlyJob Shift: 1st ShiftJob Category: Administrative/ClericalAre you interested in joining a team that is continuously …
Skills: Administrative Support, Lead Generation, Outbound Calling, Customer Service, Telemarketing
Job DetailsJob Location: Whitestone, NY 11357Position Type: Full TimeSalary Range: $22.80 - $25.85 HourlyJob Shift: 1st ShiftJob Category: Customer ExperienceAre you interested in joining a team that is continuously inno…
Skills: Customer Service, Sales, Cross Selling, Registry Services, Member Relations
North Andover, Massachusetts, United States · On-site
$24/hr–$27/hr
Mid level
Job DetailsJob Location: North Andover, MA 01845Position Type: Full TimeSalary Range: $24.00 - $27.00 HourlyJob Shift: 3rd ShiftJob Category: Technicians/MechanicsAre you interested in joining a team that is continuously…
Skills: Towing, Flatbed Operation, Automotive Mechanics, Electrical Troubleshooting, Customer Service
Job DetailsJob Location: Hackensack, NJ 07601Position Type: Full TimeSalary Range: $22.00 - $24.75 HourlyJob Shift: 1st ShiftJob Category: Customer ExperienceAre you interested in joining a team that is continuously inno…
Skills: Customer Service, Sales, Cross Selling, Product Knowledge, Member Relations
Job DetailsJob Location: Middletown, RI 02842Position Type: Full TimeSalary Range: $21.00 - $23.50 HourlyJob Shift: 1st ShiftJob Category: Customer ExperienceAre you interested in joining a team that is continuously inno…
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Job DetailsJob Location: Maspeth, NY 11378Position Type: Full TimeSalary Range: $24.00 - $27.00 HourlyJob Shift: 1st Shift (4x10)Job Category: Technicians/MechanicsAre you interested in joining a team that is continuousl…
North Andover, Massachusetts, United States · On-site
$24/hr–$27/hr
Entry level
Job DetailsJob Location: North Andover, MA 01845Position Type: Full TimeSalary Range: $24.00 - $27.00 HourlyJob Shift: 2nd Shift (4x10)Job Category: Technicians/MechanicsAre you interested in joining a team that is conti…
Skills: Towing, Roadside Assistance, Automotive Mechanics, Electrical Troubleshooting, Customer Service
Job DetailsJob Location: Avon, MA 02322Position Type: Full TimeSalary Range: $24.00 - $27.00 HourlyJob Shift: 1st Shift (3x12)Job Category: Technicians/MechanicsAre you interested in joining a team that is continuously i…
East Providence, Rhode Island, United States · On-site
$22/hr–$24/hr
Entry level
Job DetailsJob Location: East Providence, RI 02914Position Type: Full TimeSalary Range: $22.00 - $24.75 HourlyJob Shift: 2nd Shift (4x10)Job Category: Technicians/MechanicsAre you interested in joining a team that is con…
Job DetailsJob Location: New York, NY 10034Position Type: Full TimeSalary Range: $24.00 - $27.00 HourlyJob Shift: 2nd Shift (4x10)Job Category: Technicians/MechanicsAre you interested in joining a team that is continuous…
Job DetailsJob Location: Peabody, MA 01960Position Type: Full TimeSalary Range: $23.50 - $26.45 HourlyJob Shift: 2nd Shift (4x10)Job Category: Technicians/MechanicsAre you interested in joining a team that is continuousl…
West Springfield Town, Massachusetts, United States · On-site
$22/hr–$24/hr
Mid level
Job DetailsJob Location: West Springfield, MA 01089Position Type: Full TimeSalary Range: $22.00 - $24.75 HourlyJob Shift: 1st Shift (4x10)Job Category: Technicians/MechanicsAre you interested in joining a team that is co…
Job DetailsJob Location: Maspeth, NY 11378Position Type: Full TimeSalary Range: $24.00 - $27.00 HourlyJob Shift: 1st Shift (4x10)Job Category: Technicians/MechanicsAre you interested in joining a team that is continuousl…
Skills: Towing, Roadside Assistance, Automotive Mechanics, Electrical Troubleshooting, Customer Service
East Providence, Rhode Island, United States · On-site
$22/hr–$24/hr
Mid level
Job DetailsJob Location: East Providence, RI 02914Position Type: Full TimeSalary Range: $22.00 - $24.75 HourlyJob Shift: 2nd ShiftJob Category: Technicians/MechanicsAre you interested in joining a team that is continuous…
Morris Plains, New Jersey, United States · On-site
$21/hr–$23/hr
Entry level
Job DetailsJob Location: Morris Plains, NJ 07950Position Type: Full TimeSalary Range: $21.00 - $23.65 HourlyJob Shift: 1st ShiftJob Category: Customer ExperienceWork schedule: 40 hours per week, to be worked between the …
Skills: Customer Service, Sales, Cross Selling, Product Knowledge, Member Relations
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$24/hr–$30/hr
Full-time
high school, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Wellness Programs, Financial Benefits, 401k Match
Posted 26d ago
~40 hrs/week
Responsibilities
Provide administrative support to Field Consultants and Management to meet member satisfaction targets. Responsibilities include uncovering and qualifying leads and conducting outbound calls to prospective tow and road service companies.
Requirements
Requires a high school diploma and 3-5+ years of administrative support experience, plus 2+ years in customer service or telemarketing. A bachelor's degree in Business, Marketing, or Communications is preferred.
Full job description
Job DetailsJob Location: Providence, RI 02904Position Type: Full TimeSalary Range: $24.75 - $30.00 HourlyJob Shift: 1st ShiftJob Category: Administrative/ClericalAre you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?
At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.
This position will play a crucial role in administratively supporting our External Operations department, which manages our service provider network. This individual will be responsible for generating and vetting leads, as wells as promoting AAA Northeast automotive opportunities. The ideal candidate will be self-motivated, pays attention to detail, and is comfortable and enthusiastic about making phone calls and engaging with people over the phone.
What you will do
Provide administrative support to Field Consultants and Management so they may achieve monthly and quarterly member satisfaction targets. Independently uncover and qualify potential leads. Conduct outbound calls to prospective businesses (tow & road service companies) to guide them through AAA program requirements and document all activity. Support marketing campaigns and initiatives. Participate in team meetings, training sessions and professional development.
Work Model: Hybrid, full-time (3 days on-site in Providence RI, 2 days remote)
Schedule: Monday through Friday, 8:30am to 5 pm (can be flexible)
Compensation: $24.75 - $30.00 per hour. Base pay offered may vary depending on job-related knowledge, skills, and experience. Annual bonuses are some of the additional forms of compensation offered. Additionally, employees may participate in our award winning medical, dental, vision, wellness, financial (6% 401k match), and a wide array of other employee and membership benefits. QualificationsEducation
High School Diploma required Bachelor's Degree in Business, Marketing, Communications or a related field. preferred
Experience
3-5+ years experience in administrative support or office management required. 2+ years experience in customer service, telemarketing, or a similar role which involves outbound calling required
AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.
Official LinkedIn account for AAA Northeast. #AAAEmployee
Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
1900
Headquarters
Providence, RI
LinkedIn followers
15,224
With a legacy deeply etched in over a century of dedicated service, AAA Northeast delivers legendary services and trusted advice, allowing members and their families to enjoy the peace of mind that membership provides.
In addition to world-class roadside assistance, members have access to a range of specialized products, including auto, home and life insurance; a full-service travel agency; competitive rates on auto loans, mortgages and student loans; exclusive discounts on everyday purchases and driver training programs that create lifelong safe drivers.
As a fierce advocate for traffic safety since our inception, we put our members' well-being at the center of everything we do. We take pride in ensuring that wherever the road leads, members can confidently live life the way they want, knowing we'll be there when they need us.
AAA Northeast serves over 6 million members in Connecticut, Massachusetts, New Hampshire, New Jersey, New York and Rhode Island.
Discover more at AAA.com.
NMLS 179871 MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR CORRESPONDENT LENDER. "We arrange but do not make loans."
Offices: 110 Royal Little Drive, Providence, RI 02904, US
Official LinkedIn account for AAA Northeast. #AAAEmployee
Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
1900
Headquarters
Providence, RI
LinkedIn followers
15,224
With a legacy deeply etched in over a century of dedicated service, AAA Northeast delivers legendary services and trusted advice, allowing members and their families to enjoy the peace of mind that membership provides.
In addition to world-class roadside assistance, members have access to a range of specialized products, including auto, home and life insurance; a full-service travel agency; competitive rates on auto loans, mortgages and student loans; exclusive discounts on everyday purchases and driver training programs that create lifelong safe drivers.
As a fierce advocate for traffic safety since our inception, we put our members' well-being at the center of everything we do. We take pride in ensuring that wherever the road leads, members can confidently live life the way they want, knowing we'll be there when they need us.
AAA Northeast serves over 6 million members in Connecticut, Massachusetts, New Hampshire, New Jersey, New York and Rhode Island.
Discover more at AAA.com.
NMLS 179871 MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR CORRESPONDENT LENDER. "We arrange but do not make loans."
Offices: 110 Royal Little Drive, Providence, RI 02904, US