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Jobs at A2Dominion Group (Now Hiring) — 9 open

A2Dominion Group logoA2Dominion Group

Housing Assistant

Staines-upon-Thames, England, United Kingdom · On-site

Entry level

Housing Assistant Location: Staines (with regular travel Ealing) Salary: £29,696.00 Contract: 3-month fixed term, full-time, 35 hours per week, Monday to Friday DBS Level: Basic Are you confident working in a fast-paced …

Skills: Customer Service, Administrative Support, Project Support, Time Management, Microsoft Word

A2Dominion Group logoA2Dominion Group

Leasehold Customer Resolution Officer

Greater London, England, United Kingdom · Hybrid

$35k–$37k/yr

Mid level

Job title: Leasehold Customer Resolution Officer Salary: £34,800.00 - £36,631.00 per annum Contract type: 6-month fixed term contract Working hours: 35hpw across Monday – Friday Location: Hybrid / 113 Uxbridge Road, Eali…

Skills: Complaint Resolution, Leasehold Management, Property Management, Trend Analysis, Root Cause Analysis

A2Dominion Group logoA2Dominion Group

Neighbourhood Manager

London, England, United Kingdom · On-site

$35k–$37k/yr

Mid level

Neighbourhood Manager Location: Ealing / Mobile (covering Bromley and surrounding areas) Salary: £34,800 to £36,650 Contract: 12-months fixed term, full-time (35 hours, Monday to Friday) DBS Level: Standard Driving Requi…

Skills: Estate Inspections, Case Management, Complaint Handling, Safeguarding, Conflict Resolution

A2Dominion Group logoA2Dominion Group

People Partner

London, England, United Kingdom · Hybrid

Mid level

Role: People Partner Salary: Circa £49,000 Location: Ealing Office or other regional offices, 2 days per week, home working 3 days Type: Permanent DBS Level: Basic Help shape a high-performing organisation through expert…

Skills: Employee Relations, Employment Law, People Partnering, Data Analysis, Stakeholder Management

A2Dominion Group logoA2Dominion Group

Strategic People Business Partner

London, England, United Kingdom · Hybrid

Senior+

Role: Strategic People Business Partner Salary: Circa £75,000 Location: Ealing Office, or other regional offices, 2 days per week, home working 3 days Type: Permanent DBS Level: Basic Shape the future of our organisation…

Skills: Strategic HR Business Partnering, Organisational Design, Workforce Planning, Change Management, Employment Law

A2Dominion Group logoA2Dominion Group

Business Development Manager (Support Services)

United Kingdom · Hybrid

$56k–$62k/yr

Senior

Business Development Manager (Supported Services) Location: Ealing / Hybrid Salary: £56,000-£62,053 Contract: 6-month fixed term, full-time, 35 hours per week, Monday to Friday DBS Level: Standard Do you enjoy turning id…

Skills: Business Case Development, Financial Modelling, Stakeholder Engagement, Market Research, Risk Assessment

A2Dominion Group logoA2Dominion Group

Kitchen Assistant

United Kingdom · On-site

Entry level

Kitchen Assistant Location: Charles Clore Court, Reading, RG30 3NT Salary: £13.45 per hour Contract: Permanent, Part Time (20 hours a week) Shift Pattern: Monday to Friday, 09:30-13:30 DBS Level: Enhanced We’re looking f…

Skills: Food Preparation, Meal Service, Food Hygiene, Health And Safety, Customer Service

A2Dominion Group logoA2Dominion Group

Weekend Kitchen Assistant

Borough of Spelthorne, England, United Kingdom · On-site

Entry level

Kitchen Assistant Location: Chestnut Court, Stanwell, TW19 7SF Salary: £13.45 per hour Contract: Permanent, Part Time (8 hours a week) Shift Pattern: Saturday and Sunday, 10:00-14:00 DBS Level: Enhanced We’re looking for…

Skills: Food Preparation, Kitchen Cleaning, Health And Safety Regulations, Stock Rotation, Quality Control

A2Dominion Group logoA2Dominion Group

Weekend Chef

Borough of Spelthorne, England, United Kingdom · On-site

Mid level

Weekend Cook Salary: £14.00 per hour Type: Permanent / Part time / 10 hours per week Working hours: Saturday & Sunday 8.30am–1.30pm Location: Stanwell, Middlesex, TW19 7SF DBS checked required - Enhanced About A2Dominion…

Skills: Meal Preparation, Cooking, Dietary Requirement Management, Food Hygiene, Health And Safety Compliance

A2Dominion Group logo

Housing Assistant

A2Dominion Group

Staines-upon-Thames, England, United Kingdom • On-site

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Entry level

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  • Full-time, Temporary
  • high school
  • 25 Days Holiday, Bank Holidays, Contributory Pension Up To 8%, Annual Health And Lifestyle Allowance Up To £300
  • Posted 10d ago
  • Apply by Jul 3
  • ~35 hrs/week

Responsibilities

The role focuses on completing an internal key audit across multiple office locations to ensure accurate records and security. Additionally, it provides general administrative support to various housing services including Lettings, Income, and Case Management.

Requirements

Candidates must have GCSE level education in Maths and English and experience in delivering customer-focused service. Proficiency in Microsoft Office applications and the ability to manage competing priorities are essential.

Full job description

Housing Assistant
Location: Staines (with regular travel Ealing)
Salary: £29,696.00
Contract: 3-month fixed term, full-time, 35 hours per week, Monday to Friday
DBS Level: Basic

Are you confident working in a fast-paced environment, managing competing priorities and delivering excellent customer service? Join us as a Housing Assistant and play a key role in supporting an internal key audit project across multiple office locations, alongside providing high-quality administrative support across housing services.

This is a varied Housing Assistant role with a primary focus on completing an internal key audit across A2Dominion offices. You’ll help ensure accurate records are maintained, supporting consistency, security and effective service delivery across teams and locations. As part of this project, the successful candidate will spend periods of time working from our Staines and Ealing offices, throughout the 3-month contract. 

Alongside the project work, you may also support wider Housing Assistant administrative duties across the Customer Support function once required.

Key Responsibilities
Support the completion of an internal key audit across multiple A2Dominion office locations
 Develop and maintain effective and positive working relationships with colleagues and teams across the business
Allocate and prioritise tasks efficiently to ensure they are completed within timescales
Support the delivery of small projects within the team as required by management
Ensure objectives and tasks are met and accurately recorded against KPIs to support tracking and reporting
Deliver excellent customer service to internal and external customers
Provide general administrative support across Lettings, Income, Case Management, Neighbourhood and wider Customer Support teams
Update relevant IT systems accurately following every customer contact
* Manage tasks effectively, responding to queries and resolving matters at first point of contact where possible

More About You
Educated to GCSE level or equivalent in Maths and English (Grade C / Level 4 or above)
Experience of delivering an effective customer-focused service
Ability to effectively prioritise workload and manage competing tasks
Strong verbal and written communication skills, with the ability to communicate effectively with customers, colleagues and external service providers
Confident using Microsoft applications including Word, Excel, Outlook, Teams, F&O and Dynamics
Strong organisational skills and attention to detail
Ability to work collaboratively and build positive working relationships across teams
 Willingness to travel across multiple A2dominion office locations

Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:
* 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
* Up to 8% contributory pension
* All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

Inclusion at A2Dominion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [email protected]

We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply - or get in touch with us to talk it through.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

This vacancy is being managed by Kate Jacobs. The role closes on 2rd July 2026 and we reserve the right to close early upon appointment of the right candidate.

Related keywords

Housing AssistantKey AuditCustomer SupportLettingsIncome ManagementCase ManagementNeighbourhood ServicesKPIsMicrosoft DynamicsF&OAdministrative SupportA2DominionHousing Services

About A2Dominion Group

LinkedInVisit site

A housing association committed to safe, high quality and sustainable homes, with over 38,000 homes and 70,000 customers

Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Founded
2008
Headquarters
London, England
LinkedIn followers
23,373

We are committed to ensuring all our customers live in homes that are safe, high quality and sustainable. Everything we do is designed to improve our customers’ homes and build new, much needed ones. We provide: - Social and affordable housing - Key worker, student, intermediate and homebuying offers to help people in different situations and life stages - Developments to meet housing need - Community projects to help customers improve their health, wellbeing and finances, giving them more options and life chances - Temporary and supported accommodation - Market sale homes.

Offices: 113 Uxbridge Road, London, England W5 5TL, GB · 113 Uxbridge Road, Ealing, London W5 5TL, GB

constructionsocial housingshared ownershipkey worker housinghouse builderhousing associationprivate rentprivate salestudent accommodationaffordable rent
View all jobs at A2Dominion Group

About A2Dominion Group

LinkedInVisit site

A housing association committed to safe, high quality and sustainable homes, with over 38,000 homes and 70,000 customers

Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Founded
2008
Headquarters
London, England
LinkedIn followers
23,373

We are committed to ensuring all our customers live in homes that are safe, high quality and sustainable. Everything we do is designed to improve our customers’ homes and build new, much needed ones. We provide: - Social and affordable housing - Key worker, student, intermediate and homebuying offers to help people in different situations and life stages - Developments to meet housing need - Community projects to help customers improve their health, wellbeing and finances, giving them more options and life chances - Temporary and supported accommodation - Market sale homes.

Offices: 113 Uxbridge Road, London, England W5 5TL, GB · 113 Uxbridge Road, Ealing, London W5 5TL, GB

constructionsocial housingshared ownershipkey worker housinghouse builderhousing associationprivate rentprivate salestudent accommodationaffordable rent
View all jobs at A2Dominion Group

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