Who we are At 3CLogic, we are big believers that our people are the most important asset we have and that winning is a team sport. 3CLogic is a fast growing, venture-backed, SaaS “startup” with our headquarters in Rockvi…
Who we are At 3CLogic, we are big believers that our people are the most important asset we have and that winning is a team sport. 3CLogic is a fast growing, venture-backed, SaaS “startup” with our headquarters in Rockvi…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 2d ago
Apply by Sep 24
~40 hrs/week
Responsibilities
The role focuses on automating deployments and managing cloud infrastructure using AWS, Kubernetes, and EKS. It also involves implementing AI-driven development workflows and maintaining CI/CD pipelines via GitOps.
Requirements
Requires 4 to 6 years of experience with AWS core services, container orchestration, and Infrastructure as Code tools like Terraform. Proficiency in Linux administration and familiarity with various database systems is essential.
Full job description
Who we are At 3CLogic, we are big believers that our people are the most important asset we have and that winning is a team sport. 3CLogic is a fast growing, venture-backed, SaaS “startup” with our headquarters in Rockville, Maryland. Some of our roles are local to the main office and others are remote, but we have talented individuals working from everywhere as we continue to build our safety-first hybrid remote and in-person culture, and we care more about what you might bring to our team and where you want to go in your career than where you are located. We realize you've very likely read tons of job descriptions that look a whole lot like this one. But what we can't put in words is why we would love to hear from you. You've heard the term "living in the gray area," right? Well, a great fit for 3CLogic is someone who wants to live in technicolor. There's never a gray moment here! We are all entrepreneurs at heart, who believe that when you bring your full self to work, the possibilities are infinite. If your interest is piqued, let's chat! We'd love to show you, rather than tell you, what makes us special, and find a place in our organization where you can thrive. What we do Ever call a company or organization for help and wait on hold forever only to get to a person who can’t help you? Well we are the ones that fix that! 3CLogic is a global provider of voice AI, Contact Center, and SMS solutions to enterprise and Global 2000 organizations worldwide – think 7-Eleven, Swiss Railways, Regeneron, Northeastern University, Hyatt Hotels, or LabCorp. Organizations leverage our technology and services every day to increase the quality of service to their customers/employees, improve the performance of the agents serving them, lower their operational costs, and optimize how easy it is to analyze and manage it all. We make calling for help a positive experience and efficient channel for everyone! A strategic ServiceNow and SAP partner, 3CLogic is paving the way for organizations to digitally transform customer and employee experiences, deliver conversational voice self-service offerings, enable remote work at scale, and leverage AI to drive better business outcomes. General Job Details: Position Name: DevOpsEngineer Experience:4 to 6 yrs Job Type: Permanent Location: Sector-142, Noida Position Summary: We are seeking a skilled Mid-Level DevOps and CloudOps Engineer to join our growing infrastructure team. In this role, you will focus on automating deployments, managing cloud infrastructure, and maintaining containerized environmentsusingself-managedKubernetesand EKS.Youwillplayakeyroleinacceleratingourdeliverypipelinesandadopting next-generation, AI-driven development workflows utilizing toolsets like Claude Code and MCP servers to optimize operations.
Key Responsibilities
Infrastructure as Code: Design, provision, and maintain AWS infrastructure using Terraform and CloudFormation.
Containerization & Orchestration: Manage and scalecontainerizedapplicationsusing Docker, Kubernetes, and EKS.
CI/CD & GitOps: Build and maintain automated deployment pipelines using Jenkins, Code Pipeline & GitHub Actions and implement GitOps workflows via ArgoCD.
System Administration: Manage and optimize Linux-based environments, ensuring high availability and performance.
AI-DrivenDevOps:IntegrateandleverageN8N,ClaudeCodeandMCP(ModelContext Protocol) servers to automate routine tasks, analyze logs, and optimize developer workflows
Database Support: Perform basic administration, querying, and maintenance on MySQL, PostgreSQL, and MongoDB databases.
3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and Voice AI capabilities purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its solutions empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams.
Offices: 3CLogic, 500 N. Washington Street #10954, Rockville, Maryland 20849, US · London, GB · Noida, IN
Call Center SoftwareContact Center SoftwareVOIP Call CenterIVRACDSkills-Based RoutingCall RecordingCTICustomer ExperienceSMS
3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and Voice AI capabilities purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its solutions empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams.
Offices: 3CLogic, 500 N. Washington Street #10954, Rockville, Maryland 20849, US · London, GB · Noida, IN
Call Center SoftwareContact Center SoftwareVOIP Call CenterIVRACDSkills-Based RoutingCall RecordingCTICustomer ExperienceSMS
