Onebeat is looking for a Business Consultant to help retail and supply chain leaders unlock the full value of our platform — from initial discovery, through solution design, to long-term adoption. This is a true pre- and post-sale role: you'll be involved before the deal is signed and stay engaged long after, helping customers realize real business value.
The ideal candidate has a genuine understanding of the retail world (merchandising, planning, supply chain, or operations) and is comfortable and articulate presenting to senior, executive-level stakeholders. This is a hands-on, individual-contributor role rather than an executive or management position — candidates with up to about 15 years of experience are very welcome, as long as they're looking to execute personally rather than manage from the top.
Location: Colombia or Mexico.
What You Will Do
Discovery & Business Consulting
● Meet with retail executives and operational leaders to understand their business goals, challenges, and opportunities.
● Conduct discovery workshops with stakeholders across Supply Chain, Planning, Merchandising, Inventory Management, and Operations.
● Identify operational gaps, inefficiencies, and opportunities for improvement.
● Translate business challenges into practical solution recommendations.
● Act as a trusted advisor throughout the evaluation process.
Solution Design & Pre-Sales Support
● Work closely with Sales, Product, and Implementation teams to define solution scope and business value.
● Support solution design, business cases, and customer presentations.
● Help customers understand how Onebeat can address their operational challenges.
● Contribute to project planning and implementation readiness.
Post-Sales Adoption & Value Realization
● Partner with Implementation and Customer Success teams during onboarding and go-live.
● Help customers adopt new processes and ways of working.
● Monitor adoption and identify risks that may impact business outcomes.
● Support executive business reviews and value discussions.
● Identify expansion opportunities based on demonstrated customer success.
● Represent the voice of the customer internally and provide feedback to Product and Leadership teams.
Requirements
● Relevant experience in retail, ideally in merchandising or planning — you understand the world of retail and speak its language.
● Excellent presentation and communication skills — confident and articulate, presenting to senior, executive-level stakeholders.
● Ability to move fluidly from supporting a client's design and needs to supporting hands-on execution.
● A hungry, driven mindset with genuine passion to learn and grow.
● This is a hands-on, individual-contributor role, not an executive or management position — open to candidates with up to ~15 years of experience, as long as they want to execute personally rather than manage from the top.
Preferred Experience
● Experience (up to ~15 years) in Retail Technology Consulting, Retail Software Implementation, Supply Chain Consulting, or Retail Transformation projects.
● Experience working for a software vendor, consulting firm, implementation partner, or system integrator serving retail customers.
● Experience leading customer discovery workshops, business assessments, or solution design engagements.
● Understanding of inventory management, replenishment, allocation, merchandise planning, demand planning, supply chain, or retail operations.
● Fluent Spanish; good working proficiency in English, written and spoken — our team collaborates and interviews in English.
● Fashion Retail or Apparel industry experience.
● Experience with Oracle Retail, SAP Retail, Blue Yonder, RELEX, Manhattan, ToolsGroup, o9, Kinaxis, Aptos, Infor, or similar platforms.
● Experience supporting inventory optimization, planning, replenishment, forecasting, or retail transformation initiatives.
● Experience working with enterprise retailers across LATAM.
What This Role Is Not
This role is not intended for:
● Traditional quota-carrying sales representatives.
● General Account Managers without retail domain expertise.
● Customer Success professionals without strong retail or supply chain knowledge.
● Senior executives seeking a management position.
If you have never worked directly with retail operations, inventory challenges, planning processes, or supply chain decision-making, this is probably not the right role.
What Success Looks Like
● Customers trust your recommendations and expertise.
● You help customers identify and solve meaningful business problems.
● Customers successfully adopt Onebeat solutions and achieve measurable business value.
● You become a trusted advisor to retail and supply chain leaders.
● Growth opportunities emerge naturally because customers see a clear business impact.