AW0200-DMIS Site Manager（工作地：Texas, United States）
- Location
- Texas
- Workplace
- On-site
About this role
We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.
Job Description
Roles and Responsibilities
- Take overall responsibility for daily IT operations and service availability at the manufacturing site.
- Ensure stable and reliable operation of IT infrastructure, network, servers, endpoints, communication systems, and business applications.
- Monitor system performance and availability, proactively identify potential issues, and take corrective actions before they impact business operations.
- Establish and maintain standard IT operation procedures, maintenance schedules, monitoring mechanisms, and escalation processes.
- Ensure critical IT services are properly supported during production operations and applications, including ERP, MES (SFCS), WMS, QMS, production reporting, and related systems
- Implement and enforce corporate IT security policies and standards at the manufacturing site
- Lead and manage the site MIS/IT operations team and ensure adequate daily IT support coverage.
Skills and Qualifications:
- Proven experience in IT infrastructure, network, endpoint, system/application support, and IT service management.
- Experience supporting manufacturing operations and production-critical IT systems is highly preferred.
- Familiarity with ERP/MES/WMS/QMS or other manufacturing applications is an advantage.
- Experience in IT service management, including Incident Management, Problem Management, Change Management, and Service Request Management.
- Experience managing IT vendors, service providers, and outsourced support.
- 6.Strong communication and coordination skills, with the ability to work effectively with both technical and non-technical users.
- 7. 5+ years of experience in IT/MIS manager/operation, preferably within a manufacturing or factory environment
Primary Working Location:
- Texas, United States
Education
Work Experience
Language
Skills
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