RPP - Outbound Sales Representative
About this role
About the Role:
As an Outbound Sales Associate, you will be the voice of our brand—leading conversations that build trust, drive revenue, and create loyal long-term customers. You’ll connect with new and existing customers, uncover their needs, recommend the right solutions, and ensure every interaction reflects our commitment to exceptional service.
This role is perfect for someone who thrives in a fast-paced, target-driven environment and enjoys making meaningful customer connections while consistently delivering results.
Key Responsibilities:
- Proactively connect with existing and prospective customers to generate sales and strengthen customer relationships
- Execute post-sale follow-ups to confirm satisfaction, address concerns, and support customer retention
- Identify customer needs and recommend appropriate plan upgrades, additional lines, and device solutions
- Present and position relevant products and offers during follow-up and outbound sales conversations
- Manage call flow and talk time efficiently while adhering to quality standards and compliance requirements
- Partner with team members to consistently achieve individual and team sales targets and performance metrics
What We’re Looking For:
- Confident and persuasive communicator with the ability to quickly establish trust over the phone
- Demonstrated success in consultative selling, including upselling and closing
- Self-driven, energetic, and motivated by performance goals and results
- Collaborative team player who contributes to a positive, high-performing sales environment
- 1–2 years of outbound call center experience in a sales-focused role
Compensation: $40,000 CAD annually
Company at a glance
Wireless DNA is a Canadian telecommunications provider delivering reliable wireless and connectivity solutions for both businesses and consumers nationwide.
An exclusive authorized dealer of Rogers, Fido, and Chatr, Wireless DNA operates 82+ locations across Canada, supporting small and mid-sized businesses, enterprise clients, and individual customers with mobile, internet, and communication services designed to keep people connected in an increasingly digital world.
For businesses, Wireless DNA provides business wireless plans, enterprise mobility solutions, internet and connectivity services, unified communications, and business phone systems—helping organizations stay connected across teams, devices, and locations with scalable and dependable solutions.
For consumers, we offer mobile devices, wireless plans, accessories, and in-store support, delivering a seamless retail experience backed by trusted national networks and knowledgeable teams.
With a 25-year legacy and an award-winning network of stores, Wireless DNA brings the latest in telecommunications technology together with customer-focused service—bridging enterprise-grade connectivity with everyday wireless needs across Canada.
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