Electrical Engineer - Services Sustaining

POSITION SUMMARY

The Electrical Engineer will contribute to Service’s support, upgrade design projects, and handle small-scale designs with guidance.  Participate in New Product Development Service Readiness and perform Change Originator/Analyst duties.

RESPONSIBILITIES

• Support with the design of Service Upgrade kits and component substitutes. 
• Create drawings for upgrade kits. Including installation and packaging instructions. 
• Create bill of materials (BOM) required for new upgrade kits. 
• Create or revise product documentation in CAD, Solid Edge, Agile EC, and Oracle PLM systems.
• Work with Production and Field associates to provide direction when needed.
• Review and approve Engineering changes in Oracle PD Cloud.
• Initiate Engineering Change Requests.
• Provide training and escalated support to technical support team members during the release of upgrade kits. 
• Support New Product Development for service readiness and participate in projects as necessary.
• Daily interaction with Technical and internal/external Field Support teams.
• Interaction with outside vendors and suppliers as needed to obtain quotes and other required information.
• Develop, maintain, and continuously improve various internal standard operating procedures. 
• Daily interaction with cross functional teams for diagnosing problems like product concerns.

QUALIFICATIONS

Minimum Qualifications: (education, experience level, knowledge, skills, certifications).

• Bachelor of Science degree in Electrical Engineering (BSEE) or directly related degree.
• Associates in Electrical Engineering Technology with 4 years’ experience considered. 
• Must have good planning, organizing, documentation, and communication skills. Must be team-oriented.
• Skilled in personal computer use and various applications programs, i.e., spreadsheets, CAD, Microsoft Office Suite, CREO, communications, etc.
• Oracle PLM preferred, basic ERP navigation a plus.

POSITIONS ELIGIBILITY REQUIREMENTS (travel, location, etc.)

• Office work environment and some exposure to manufacturing and lab environment which would require the use of personal protection equipment.
• Minimal domestic travel (less than 10%).