Night Supervisor - Bank
About this role
The Priory Retirement Village is looking for reliable and proactive Bank Night Supervisors to provide overnight cover during periods of annual leave and sickness.
As the first point of contact during the night, you'll play a vital role in ensuring the safety, security and wellbeing of our residents. Working independently while remaining part of a supportive wider team, you'll provide reassurance, respond to emergencies and help maintain a safe, secure and welcoming environment throughout the village.
What you'll be doing- Maintaining a visible and vigilant overnight presence across the village.
- Monitoring CCTV and carrying out regular security patrols of the building and grounds.
- Recording and reporting any incidents, damage or maintenance issues.
- Acting as the first responder to resident call bells and emergency situations.
- Supporting the welfare and safety of residents and colleagues throughout the night.
- Ensuring all situations are managed calmly, safely and efficiently.
- Understanding and following all village emergency procedures, including health and safety, fire and resident welfare protocols.
- Leading a full evacuation if required, in line with the village's fire safety procedures.
- Promoting a safe and secure environment by adhering to Health and Safety legislation and company policies.
- Reporting accidents, incidents or infectious illnesses promptly to the Deputy Manager or General Manager.
- Completing accurate records and providing clear handovers to the daytime team.
- Previous experience in a similar overnight, security, hospitality, customer service or care role is desirable but not essential.
- First Aid, CPR and AED certification is advantageous.
- Excellent communication and interpersonal skills.
- The ability to remain calm and make sound decisions in emergency situations.
- Strong problem-solving skills and attention to detail.
- A caring, professional and customer-focused approach.
- Flexibility to work 12 to 16-hour night shifts on a bank basis.
- A satisfactory Enhanced DBS check.
At Retirement Villages Group, we're committed to creating thriving communities where people can enjoy later life with confidence and independence. Every colleague plays an important role in delivering outstanding service and helping our residents feel safe, supported and valued.
In return, we offer a competitive benefits package, including:
- Private Medical Insurance
- Pension Scheme
- Enhanced Annual Leave
- Birthday Leave
- Reward and Recognition Schemes
- Volunteering Days
- Wellbeing Days
If you're looking for flexible night work where you can make a genuine difference, we'd love to hear from you.
Company at a glance
Our mission
The UK’s population is ageing, fast, but the country cannot currently cope with the rising demand for active, independent later living. Too many people are therefore forced to live in inappropriate housing or move into care far too soon.
As a pioneer of later living in the UK we recognise the need. We have set out to create amazing, sustainable communities, connected to thriving local centres, breathing new life into urban and suburban neighbourhoods and country locations.
“Our mission is to create positive life choices for older people - built on community, wellbeing, and flexibility. We strive to support people to live their best lives for longer, while ensuring the planet, and our healthcare system, offer the same opportunities to future generations.“
Our story
We have been a developer and long-term operator of housing-with-care communities since 1981. We built the first community of its kind in the UK at Elmbridge in Cranleigh, Surrey and today we operate 16 sites across the country with over 1500 self-contained homes. We have another two sites opening to the public in 2026.
In 2017, Retirement Villages Group was acquired by BNP Paribas Asset Management Alts – a global leader in real asset investments and the leading real estate portfolio and asset manager in Europe – on behalf of their clients to provide long-term, sustainable investment in retirement living.
Supported by BNPP AM Alts we have ambitious plans to deliver over 5,000 new homes across over 40 new sites in the next ten years making appropriate housing more accessible to a wider group of older people.
We're hiring! Visit our jobs page on LinkedIn or the careers page on our website for more information: https://www.retirementvillages.co.uk/about-us/careers/
Top Benefits
- Private Medical Insurance
- Pension Scheme
- Enhanced Annual Leave
- Birthday Leave
- Reward and Recognition Schemes
- Volunteering Days
- Wellbeing Days
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