Sales Operations Analyst

Job Description: Junior Sales Operations Analyst

Position Summary

The Junior Sales Operations Analyst supports the Sales Operations organization by maintaining high-quality sales data, administering commission-related processes, and ensuring the accuracy of customer, opportunity, pricing, and point-of-sale (POS) information. This role plays a critical part in enabling accurate sales reporting, pricing execution, forecasting, and compensation administration within a semiconductor business environment.

The position will work closely with Sales Operations, Finance, Pricing, Sales and Customer Service teams to maintain data integrity and support operational initiatives related to customer accounts, opportunities, pricing actions, and sales performance programs. Responsibilities align with key Sales Operations functions such as account segmentation, pricing implementation support and quote maintenance.

Key Responsibilities

Sales Commission Administration

• Assist in the calculation, validation, and audit of sales commissions and incentive compensation programs.
• Perform commission data reconciliation between CRM, POS, and financial systems.
• Research and resolve commission discrepancies and payment issues.
• Support monthly, quarterly, and annual commission processing cycles.
• Prepare commission reports for management review.

Data Quality & Maintenance

• Perform data cleanup and maintenance activities for:
• Customer Accounts
• Sales Opportunities
• Point-of-Sale (POS) data
• Pricing and quoting records
• Identify and correct data inconsistencies, duplicate records, and missing information.
• Maintain accurate customer hierarchies and account structures.
• Validate data integrity across Salesforce and supporting business systems.

Sales Operations Support

• Assist with account-level sales analysis and reporting.
• Support pricing implementation and quoting activities.
• Help maintain dashboards, reports, and operational metrics used by Sales and leadership teams.
• Participate in sales process improvement initiatives and data governance projects.
• Collaborate with Finance, Pricing, Sales and Customer Service teams on operational and reporting requirements.

Reporting & Analytics

• Generate recurring and ad hoc reports using Excel, Salesforce, and other business intelligence tools.
• Analyze sales trends, customer activity, POS performance, and commission results.
• Create data validation checks and exception reports.
• Present findings and recommendations to Sales Operations leadership.

Required Qualifications

• Bachelor's degree in Business, Finance, Economics, Data Analytics, Information Systems, or a related field.
• 1–3 years of experience in Sales Operations, Business Operations, Data Analysis, or a related role.
• Strong Microsoft Excel skills, including:
• Pivot Tables
• VLOOKUP/XLOOKUP
• Formulas and functions
• Data cleansing and validation
• Experience working with large datasets and data management tools.
• Strong analytical, problem-solving, and organizational skills.
• Excellent attention to detail and accuracy.

Preferred Qualifications

• Experience with Salesforce CRM,
• Experience in the semiconductor, electronics, or technology industry.
• Familiarity with sales compensation or commission administration processes.
• Knowledge of POS reporting and channel sales operations.
• Experience with Power BI, Business Objects, Tableau, SQL, Power Query, or similar reporting and data management tools.
• Understanding of pricing, quoting, and distributor sales processes.

Key Competencies

• Data Accuracy & Integrity
• Analytical Thinking
• Excel & Data Management
• Process Improvement
• Attention to Detail
• Communication & Collaboration
• Time Management
• Customer Focus

Success Measures

• Accurate and timely commission calculations.
• Improved quality and integrity of account, opportunity, and POS data.
• Reduced data exceptions and reporting errors.
• Timely completion of Sales Operations projects and requests.
• Effective support of sales reporting, pricing, and compensation processes.

Job Level: Junior / Entry-Level Individual Contributor
Department: Sales Operations
Industry: Semiconductor Manufacturing & Distribution
Reporting To: Sales Operations Manager or Director of Sales Operations