Host/Hostess
About this role
About the role
Ready to Be the Maestro of Welcomes? We're on the hunt for enthusiasts and smile artists, who can turn a simple greeting into a dazzling spectacle and make every guest feel like a VIP superstar!
Pay rate: Hourly + tips
Role type: non-exempt
Essential Job Duties
· Welcome guests to the restaurant and provide accurate wait times.
· Monitor waiting lists and escort guests to assigned dining or bar areas, while explaining PopStroke mobile ordering concept.
· Maintain a clean host area and answer incoming calls and address guests' queries.
· Ensure cleanliness of all restaurant areas, including the gaming areas and restrooms. Restock service stations and restrooms.
· Assist the F&B staff as needed.
· Collaborate with other team members to ensure a memorable experience for all guests.
· Answer phone calls and inquiries regarding the venue, pricing, menu and other information in a professional and courteous manner.
· Maintain the Host area fully stocked and clean.
· Work in both an indoor and outdoor environment.
· Other duties as assigned.
Qualifications
· Previous host experience in a high-volume environment preferred.
· Previous guest service experience preferred.
· Must be available to work weekends and holidays.
· Must have excellent communication, organization and teamwork skills.
Physical Requirements
· Must be able to stand, walk, bend, crouch, kneel and reach for long periods of time.
· Must be able to lift, carry, push and pull up to 30 lbs.
PopStroke participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
PopStroke is an Equal Opportunity Employer.
Company at a glance
PopStroke is an experiential mini golf and casual dining concept merging a dynamic, technologically advanced, and friendly environment open to guests of all ages. Headquartered in Jupiter, Florida, and partnered with Tiger Woods and TaylorMade, PopStroke locations feature two 18-hole putting courses built entirely with synthetic turf, incorporating fairways, bunkers, and rough. PopStroke's unique amenities include multiple bars with various craft beers, cocktails and wine, on-course mobile app drink delivery, an ice cream parlor, a playground, and a full-service restaurant. PopStroke delivers an unmatched guest experience through cutting-edge technology, providing an interactive and unique golf experience for guests of all skill levels. PopStroke offers various event packages for parties of all sizes and hosts competitive putting tournaments throughout the year, including weekly putting leagues. PopStroke has 13 locations across Florida, Texas, Arizona, Alabama, South Carolina, and Nevada, with 7 additional venues under development and expected to open by the end of 2024.
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