Claims Associate, Casualty

The Casualty Claim Associate will be responsible for the handling of First- and Third-Party Bodily Injury and Physical Damage claims in a Personal Lines /Commercial environment for the Plymouth Rock Operation. The candidate must have the skills listed below and be able to perform the following duties:

RESPONSIBILITIES

• Conduct initial contacts with insureds, claimants, and witnesses.
• Obtain police reports, medical records, and supporting documentation.
• Complete basic liability and injury investigations.
• Establish initial reserves with supervisor guidance.
• Manage diaries and claim tasks timely.
• Identify potential subrogation opportunities.
• Assist with negotiations on lower-complexity claims.
• Participate in training programs and coaching sessions.
• Develop proficiency in ClaimsPro and other claims systems.
• Identify fraud indicators and make SIU referrals when appropriate.
• Demonstrate knowledge of state regulatory requirements and best practices.
• Possess knowledge of and adherence to State(s) laws and regulatory claim handling guidelines and statutory regulations.
• Adhere to departmental internal control requirements. Comply with Plymouth Rock’s standards, best practices and ethical guidelines, adhere to Plymouth Rock’s culture

QUALIFICATIONS

• A bachelor's degree (B.A.) from an accredited four year college or university.
• 1 year or more of experience handling property damage or PIP claims..
• Some litigation experience and knowledge of the New Jersey court system is preferred.
• Knowledge of PA, CT or NY claims handling would be beneficial.
• Currently holds and/or can readily obtain an out of State License(s) (i.e. - CT, Delaware, Florida, etc.) is preferred

SALARY RANGE

The pay range for this position is $61,000 to $79,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

• 4 weeks accrued paid time off plus 9 paid national holidays annually
• Low-cost, comprehensive medical, dental, and vision coverage beginning on Day 1
• Annual 401(k) Employer Contribution
• Free onsite gym at the Woodbridge location
• Professional development resources, including LinkedIn Learning and licensing assistance
• Comprehensive health and wellness program with fitness reimbursement
• Paid Family Leave options, including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

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