Team Lead, Networks

Dimensions

Purpose

Oversee and participate in the maintenance, support, and optimization of network infrastructure, including LAN, WAN, Microwave, and WiFi, ensuring reliable connectivity and performance while leading and mentoring team
members to achieve operational goals.

Essential Duties

• Supervise and support the maintenance of network infrastructure, including LAN, WAN, Microwave, and WiFi, ensuring reliable connectivity and performance.
• Assist in planning, coordinating, and implementing network infrastructure upgrades and new implementations to enhance capabilities and support operational needs.
• Continuously monitor network usage and performance, assess opportunities for optimization and implement improvements.
• Implement and maintain network security measures and protocols, and adhere to compliance with organizational policies and regulatory requirements.
• Supervise the technical support and troubleshooting efforts for network-related issues, ensuring timely resolution to minimize downtime.
• Liaise and collaborate with vendors and contractors to support network implementations, maintenance, and issue resolution, ensuring they meet performance standards and contractual obligations.
• Prepare and maintain detailed documentation of network configurations, changes, upgrades, and maintenance activities, ensuring accurate and accessible records.
• Assist in and support IT projects and initiatives related to network infrastructure, ensuring alignment with site priorities and operational goals.

Training & Experience

Knowledge:

• Note that the primary skills discussed include network infrastructure management, security protocols, and performance optimization.
• Considering the leadership aspect of the role, the accepted body of knowledge, such as formal education qualifications in Information Technology, Network Engineering, or related fields, should be taken into account to support these activities within your organization.
• Include required knowledge that has been gained through work practice with LAN, WAN, WiFi, and network security measures.
• Essential soft skills for leadership and support functions should be included.
• Ensure that proficiency in these knowledge areas, including troubleshooting and vendor coordination, is clearly described.

Technical skills:

• Note that the primary skills discussed include network infrastructure maintenance, upgrades, optimization, and security.
• For this Team Lead role, the applicant must demonstrate advanced proficiency in these areas.
• Identify practical application proficiency in network management and troubleshooting that best supports these activities within your organization.
• The role also necessitates familiarity with network security protocols and vendor coordination, including the ability to carry out specific activities using appropriate tools and processes to achieve defined business outcomes.
• Refer to the four levels of proficiency in our Capability Framework related to technical skills, which are specific to the role.

Working Conditions

Work Location: Merian Sipaliwini

Work schedule: 14 days work, 10 hours, and 7 days off