Senior Engineer I, Enterprise Infrastructure

This position will manage a portfolio of IT Network and Firewall infrastructure efficiency. This includes provide operational support, ensuring high availability, high IT Security and implement Network and system projects.

Responsibilities

• Collaborating with team members to design, deploy, and operate network infrastructure globally.
• Work cross-functionally with internal teams and vendors to design and operate the network (circuit, hardware deployment, project execution, etc.), with a strong focus on maintaining a high level of availability and IT Security for our users.
• Perform scheduled configuration changes on network switches, routers, firewalls, load-balancer, proxy server, and wireless devices.
• To manage IT projects and support infrastructure hardware & software technologies upgrades and system implementation
• To perform network operations and management, including incident response, problem management, and change management.
• To perform operations due diligence and ensure security & resiliency of the network platform.
• Identify network issues and recommend appropriate solutions.
• Dealing with escalated network support issues.
• Drawing up network status reports

Qualifications

• Bachelor’s degree, in Information Technology, Engineering or related field
• At least 5 years of relevant professional experience
• Knowledge of implementing and supporting large scale multi-vendor networks (Cisco, Check Point, Palo Alto, Zscaler, in Azure cloud, in OCI cloud)
• Strong experience with network change management control policies, LAN & WAN troubleshooting skills, and an understanding of network security best practices
• Good understanding of IP routing and switching technologies.
• Familiar with network analysis tools
• High level problem-solving and communication skills
• Ability to respond to emergency situations promptly and be able to perform system upgrades or project execution after office hour/weekend where necessary.
• Experience in supporting SD-WAN and Cisco NAC is a plus.
• Proficiency with coding languages (e.g., Python and Perl) is a plus.