Tech Systems Analyst II
About this role
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity
As a Systems Analyst, you will support prepaid and payment processing platforms across Visa, MasterCard, American Express, Discover, Pulse, and Fiserv networks. This role focuses on production support, network mandates, deployments, and transaction troubleshooting in a high-availability environment.
Responsibilities
- Monitor and support financial transaction platforms (on-call rotation)
- Troubleshoot transaction issues using SQL, system logs, and monitoring tools-Splunk
- Implement bi-annual financial network mandates and coordinate certifications/testing
- Support production deployments and change management (TeamCity, Octopus Deploy)
- Maintain platform documentation, playbooks, and escalation procedures
- Perform server/database maintenance and support Business Continuity (Failover/DR)
- Work directly with financial networks and internal stakeholders
Qualifications
- 2–3 years’ experience with financial networks (Visa, MC, Amex, Discover, Pulse, Fiserv)
- Adapts quickly to changing requirements in fast-paced environment
- Microsoft SQL Server experience (query writing and analysis)
- Log analysis and production troubleshooting experience
- Scripting/programming (Batch, Java)
- Familiarity with networking fundamentals, firewalls, and load balancers
- Strong analytical, communication, and problem-solving skills
Preferred
- ISO 8583 knowledge
- Experience with financial network simulators and certifications
- Experience in prepaid card processing environments
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
*This position is eligible for the Employee Referral Bonus Program- Tier II
Company at a glance
InComm Payments is an innovative global payments technology provider. Leveraging dynamic technology and proven expertise, InComm Payments delivers enhanced end-to-end payment platforms and emerging financial technology solutions through a single integration, helping businesses grow across a wide range of industries including retail, healthcare, tolling & transit, incentives, mobile payments, digital currencies and financial services. By enabling omnichannel connections and alternative payment options to an ever-expanding consumer base in an increasingly digital ecosystem, InComm Payments creates seamless and valuable commerce experiences across the globe. With three decades of experience, over 525,000 points of retail and online distribution, 412 global patents and a presence in more than 40 countries, InComm Payments leads the payments industry from its headquarters in Atlanta, Ga. Learn more at www.InCommPayments.com.
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