Blagnac, Occitania, France · Hybrid
Job Description: Airbus Commercial Aircraft is looking for an IT Operations Manager (all genders) to join our IM Department based in Toulouse, France. You will be part of a 15-member team within the Customer Services dep…
Skills: IT operations management, Digital product management, Project management, Service delivery, ITIL
Toulouse, Occitania, France · Hybrid
Description du poste Au sein de l’équipe « Products & Systems Engineering », rattaché à l’agence de Toulouse (31) vous occuperez le rôle de « Ingénieur Développement Structure Avion » H/F. Intégré au Département Mechanic…
Skills: Aeronautical design, Structural engineering, Metallic structures, Composite materials, Catia V5
Toulouse, Occitania, France · On-site
Lieu : Toulouse, France Construisons ensemble un avenir de confiance Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d’activité : Défense & Sécurité, Aéronautique & Spatial, et Cyber &…
Skills: Project management, Operational planning, Resource planning, Work breakdown structure, Primavera
Schiltigheim, Grand Est, France · On-site
Chez Konecta, nous recrutons des talents engagés et passionnés Konecta est un acteur leader du Customer Management BPO, présent dans 25 pays à travers 4 continents, avec plus de 130 000 collaborateurs passionnés. Notre e…
Skills: Customer relationship management, Communication, Empathy, Problem solving, Excel
Blagnac, Occitania, France · On-site
Job Description: Job description: Reporting to the Head of Stress Office, you work as a structural stress engineer in the domains of development, production support and in-service support. Within the Structures departmen…
Skills: Structural stress analysis, Static analysis, Fatigue analysis, Damage tolerance, Metallic structures
Blagnac, Occitania, France · Hybrid
Job Description: About us ATR is the world's number one aircraft manufacturer in regional aviation providing a new generation of turboprops. We are a joint venture between two European aeronautical heavyweights, Airbus a…
Skills: Logistics management, Warehousing operations, Contract management, Supply chain management, SLA management
Toulouse, Occitania, France · On-site
Bonjour ! Je suis Bruno, Responsable Livraison chez Lyreco France. Pour soutenir notre force de livraison, je recherche un chauffeur livreur VL (H/F) en CDI sur le secteur de Toulouse Vos missions : Vous assurez les livr…
Skills: Delivery, Route optimization, Customer service, Vehicle maintenance, Logistics
Blagnac, Occitania, France · Hybrid
Job Description: L’avenir de notre planète commence déjà par le vôtre!!! Rejoignez les équipes V&V Powerplant d’Airbus Protect en tant que Ingénieur Propulsion System Integrity & Testing ! Business Unit Safety: Assurer l…
Skills: V&V strategy, Propulsion system integrity, Testing, Modeling, Simulation
Toulouse, Occitania, France · On-site
Choisir Capgemini, c'est choisir une entreprise où vous serez en mesure de façonner votre carrière selon vos aspirations. Avec le soutien et l'inspiration d'une communauté d’experts dans le monde entier , vous pourrez ré…
Skills: Functional analysis, Business analysis, Requirements gathering, Functional specifications, User stories
Toulouse, Occitania, France · Hybrid
$50k–$55k/yr
A propos de Bull Bull c’est une histoire. Un siècle d’innovation Européenne et un environnement de travail où des experts conçoivent des solutions numériques puissantes, durables et souveraines, permettant aux États et a…
Skills: Service Delivery Management, ITIL, SLA Management, Financial Management, Incident Management
Toulouse, Occitania, France · Hybrid
Description du poste Au sein de l’équipe Corrective Quality Assurance, rattaché à l’agence de Toulouse, vous occuperez le rôle de stagiaire Quality Engineer. Dans ce cadre, vous serez en immersion au sein des équipes cor…
Skills: Quality assurance, Data analytics, Statistical analysis, Problem solving, Data visualization
Blagnac, Occitania, France · Hybrid
Job Description: As the Fuselage R&T Leader for Procurement Aerostructures, you will drive the strategic consolidation, sourcing model definition, and programme positioning for Fuselage components (PSA). You will bridge …
Skills: Strategic procurement, Research and technology, Project management, Supply chain management, Contract negotiation
Toulouse, Occitania, France · Hybrid
$27k/yr
Description du poste Au sein de l’équipe Electronic & Embedded Systems et rattaché à l’agence de Toulouse, vous occuperez le rôle de Technicien Banc de Test H/F. Dans le cadre du développement de nos activités, vous cont…
Skills: Electronic design, Schematic design, Routing, Mechanical integration, Technical documentation
Toulouse, Occitania, France · Hybrid
Job Description: Airbus Commercial Aircraft is looking for a Quality Conformance Manager (m/f) to join Plant Quality Saint Eloi department based in Toulouse, France. You will join the "Saint Eloi Plant Quality" departmen…
Skills: Quality conformance, Practical problem solving, Operational disruption analysis, Audit findings management, Continuous improvement
Blagnac, Occitania, France · Hybrid
Job Description: Airbus Commercial Aircraft is looking for a Business Data Modeler for Procurement & Supply Chain (H/F) to join our Operations Data & Analytics Factory based in Toulouse, France. You will be part of a tea…
Skills: Data modeling, Data analytics, Data governance, SAP HANA, SAP ARP
Toulouse, Occitania, France · Hybrid
Description du poste Au sein de l’équipe Spatial, rattaché à l’agence de Toulouse vous occuperez le rôle de Technicien mesures RF AIT H/F Dans le cadre du développement de nos activités spatiales, vous rejoindrez une équ…
Skills: RF Measurements, AIT Environment, Network Analyzer, Spectrum Analyzer, Clean Room Protocols
Toulouse, Occitania, France · On-site
Choisir Capgemini, c'est choisir une entreprise où vous serez en mesure de façonner votre carrière selon vos aspirations. Avec le soutien et l'inspiration d'une communauté d’experts dans le monde entier , vous pourrez ré…
Skills: Java, Angular, React, Python, JSON
Toulouse, Occitania, France · Hybrid
$70k/yr
Description du poste Au sein de l’équipe Account Management Aéronautique, rattaché à l’agence de Toulouse vous occuperez le rôle de Key Account Manager H/F. Missions : Mettre en œuvre le plan de compte annuel avec le bud…
Skills: Account Management, Business Development, Financial Forecasting, Market Analysis, Contract Management
Toulouse, Occitania, France · On-site
Choisir Capgemini, c'est choisir une entreprise où vous serez en mesure de façonner votre carrière selon vos aspirations. Avec le soutien et l'inspiration d'une communauté d’experts dans le monde entier , vous pourrez ré…
Skills: DevOps, Jenkins, Gradle, Maven, CI/CD
Toulouse, Occitania, France · Hybrid
Description du poste Au sein de l’équipe Electronic & Embedded Systems, rattaché à l’agence de Toulouse, vous occuperez le rôle de Technicien Recette & Réglage d’Equipements Electroniques Numériques H/F. Dans le cadre du…
Skills: Digital electronics, Radiofrequency, Electronic testing, Measurement instruments, Test script debugging
Blagnac, Occitania, France • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The IT Operations Manager will ensure the availability, maintenance, and industrialization of the NCM COTS solution while managing ITIL-based support processes. They will also monitor system performance against SLAs and lead disaster recovery and corrective action plans.
Candidates must have at least 10 years of professional experience in IT operations, digital product management, or service delivery. Proficiency in ITIL frameworks, cloud platforms, and fluency in both English and French are required.
Job Description:
Airbus Commercial Aircraft is looking for an IT Operations Manager (all genders) to join our IM Department based in Toulouse, France.
You will be part of a 15-member team within the Customer Services department. As part of the Customer Service 2030 vision, you will be involved in the New Case Management project (NCM Ticketing) aiming at optimizing client support processes, reducing case inflow, and ensuring IT operational efficiency.
Your working environment:
Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!
How we care for you:
Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Your challenges:
Ensure continuous availability, maintenance, and industrialization of the NCM COTS solution against OLA/SLAs (including 24/7 support readiness)
Execute full-cycle ITIL-based support processes including incident, problem, change, configuration, and event management
Diagnose system failures, manage console message analysis, and drive corrective actions and escalations with technical teams and software vendors
Supervise system backup processing and lead disaster recovery test plans across environments
Monitor system performance metrics against SLAs and recommend continuous improvements, updates, and obsolescence management plans to the IT Product Manager
Your boarding pass:
10+ years of minimum professional experience in IT operations management, digital product/project management, or service delivery
Deep expertise in ITIL support processes framework and SLA/OLA performance monitoring (24/7 support awareness)
Technical capability in operating COTS applications, Cloud platforms (AWS), SAP, or LAN/DMZ architectures
Demonstrated experience in infrastructure monitoring, backup management, and Disaster Recovery testing execution
Fluent in English and French (written and spoken).
Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.
Take your career to a new level and apply online now!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
AIRBUS SAS-------
Classe Emploi (France): Classe G13By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
We create innovative, effective space and defence solutions and services for our customers, driving our industry forward. We focus on the people we work with and for.
