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The Key Holder is responsible for opening and closing the store, managing the cash register, and performing daily cash deposits. They also assist customers, execute sales, and maintain the store environment according to visual merchandising standards.
Requirements
Candidates must have at least one year of retail or related experience and possess strong leadership and communication skills. Proficiency in basic computer systems, POS software, and the ability to perform basic math functions are required.
Full job description
Description
Job Title: Key Holder
FLSA: Hourly
Reports to: Store Manager
ABOUT US: Go! Retail Group is based in Austin, Texas. We are an established retailer with a passion for innovation, operations and community. The parent company to Go! Stores, Attic Salt Stores, Toys”R”Us, Calendars.com, NIQUEA.D, Snoozimals and Tiny Headed Kingdom. We are the dominant retailer of calendars, games and toys products in shopping centers nationwide. We opened our first stores in 1993, and operate 200 year-round stores and 600 seasonal stores in malls, outlets, shopping centers, and lifestyle centers across the United States. In addition, we operate 3PL services and manage two large distribution centers. Go! Retail Group boasts an admirably stable workforce, with many employees having more than 10 years of tenure. For more information on our company, visit www.goretailgroup.com.
Our Values: We are a family-owned business and believe in operating responsibly and with heart. Our values are the foundation to our business.
Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team.
Integrity and transparency: How we show up in everything we do matters to us.
Community: We take pride in being a supportive and flexible employer, building deep relationships with our partners, and have a positive impact on our diverse communities and ecosystems.
Fun: At the core, Go! Retail Group is about bringing joy to our customers. The process to get there should be fun and challenging.
Overview: This role is a part time role and is responsible for opening and closing the store, managing and the cash register. Their main duties include assisting customers and manage sales, plus ensure the store is organized.
Essential Functions:
Sales & Services
Greet every customer on entry
Execute Five Steps to a Sale at every opportunity
Offer current promotions and special offers
Operate the Point of Sale system accurately
Provide comprehensive service by utilizing calendars.com, email marketing, and in-store special orders
Maintaining the Store Environment
Maintain a store environment that meets visual merchandising standards, engages your consumer, and stimulates them to buy
Receive and place new shipments
Reset features and promotions as directed
Complete regular housekeeping tasks
Opening & Closing Procedures
Open and/or close the store as scheduled
Prepare cash bank at opening
Prepare and make nightly cash deposits at closing
Complete opening or closing checklist for every shift
Requirements
Qualifications/Basic Job Requirements:
· One year of retail experience (or experience related in this field)
· Enthusiasm about being an impactful and innovative leader
· Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset
· High integrity, accountability, reliability, and responsible individual who is open to feedback
· Create an exciting shopping experience by staying connected with the customer needs
· Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention
· Basic computer skills, POS system and Microsoft office
· Able to perform basic math functions
· Flexible and strives in fast paced environment
· Attention to detail
Job Posting Information:
· Pay Rate: see below at bottom of posting
· Part time
· Up to 20 hours per week
· Weekends as needed
· Evenings as needed
· This posting will remain open until filled. You are encouraged to apply early.
Benefits:
· 401K retirement plan
· Employee discount
· Flexible schedule
This job description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on assignment or group.
Go! Calendar Holdings, LLC is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation.
PHYSICAL DEMAND - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
While performing the duties of this job, the employee is regularly required to talk and hear.
The employee is frequently required to use hands to finger, handle, or feel.
The employee is required to stand; walk; reach with hands and arms.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job working in a retail sales environment. The noise level in the work environment is usually moderate.
Physical and Mental Requirements/Work Environment:
Retail Store Environment
The following are the physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, Calendar Club may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Color Perception (Red, Green, Amber)
X Seeing
X Clear Speech
X Touching
X Hearing/Listening
X Finger
X Hand
X Dexterity
X Climbing
Ability to Mount/Dismount Forklift/Truck
X Pushing/Pulling
X Lifting (up to 30 pounds)
X Carrying (up to 30 pounds)
Driving (local/over the road)
X Ability to move distances within and between locations/offices
X Standing for long periods of time
Mental/Reasoning Requirements:
X Reading-Simple
X Reading- Complex
X Writing- Complex
X Writing-Simple
X Basic Math Skills
X Analysis/Comprehension
X Judgment/Decision Making
X Clerical
Work Environment:
X Shift Work
X Works Alone
X Works with others
X Verbal Contact w/Others
X Face-to-Face Contact
X Inside
Outside
Extreme heat
Extreme Cold
Mechanical Equipment
X Noise
Pressurized Equipment
X Electrical Equipment
X High Places
X Moving Objects
Fumes/Odors
Hazardous/Materials
X Dirt/Dust
Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodations or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties and skills required of employees in this position.
Go! Retail Group is a family of brands comprised of Calendars.com, Calendar Club, Go! Toys & Games, Attic Salt, NIQUEA.D, Snoozimals, Tiny Headed Kingdom, and Kobioto.
Since 1993, we have successfully operated the largest fleet of pop-up stores in the world, with operations in six countries. Our business has grown to include year-round stores, in-house brands, e-commerce, 3PL services, and 380,000 square feet of warehouse space.
We are a family-owned business based in Austin, TX under the leadership of Marc Winkelman, Gideon Schlessinger, and Paul Hoffman. Leading with integrity, entrepreneurial spirit, and heart is at the core of our business.