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Part-time
high school
Posted 9d ago
Apply by Aug 14
~35 hrs/week
Responsibilities
The sales associate is responsible for providing premier customer service, engaging with customers to identify their needs, and processing transactions using the Point-of-Sales system. Additionally, they must maintain store appearance, manage inventory processes, and actively promote products through upselling and cross-selling.
Requirements
Candidates should possess strong interpersonal and communication skills, basic mathematical proficiency, and the ability to stand and move for extended periods. While retail experience is preferred, it is not required, and applicants must be U.S. citizens or have resided in the U.S. for at least three years.
Full job description
Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties and Responsibilities:
CUSTOMER SERVICE
Proactively engage and make a connection with customers.
Asking questions and listening to customers needs.
Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
Provide premier customer service.
Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
ORGANIZATION
Maintaining store appearance.
SALES
Cross-selling products and knowing layout of the store.
Make suggestions to customer on latest trends and current promotions based on customers individual needs.
Upselling products.
Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
Completing various forms of paperwork reports and reconciliation
INVENTORY
Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories
DEPENDABILITY
Adherence to assigned work schedule. Accurate and complete follow through on work assignments
Other Duties as assigned
QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products merchandise
EXPERIENCE Retail experience preferred but not required
COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.
MATHEMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division.
REASONING ABILITY Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.
OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service.
WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays
MUST BE A U.S. CITIZEN OR HAVE LIVED IN THE U.S. FOR THREE YEARS
No experience required. High school graduate or equivalent preferred.
Navy Exchange l Ships Store l UPMO l TPO l NCTRF | Hospitality Group
Industry
Retail
Company size
10,001+ employees
Founded
1946
Headquarters
Virginia Beach , VA
LinkedIn followers
25,983
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe. The command’s mission is to provide quality goods and services at a savings and support Navy quality of life programs for active duty military, retirees, reservists, veterans, Department of Defense civilians and families. The NEXCOM Enterprise is a non-appropriated fund instrumentality (NAFI) of the Department of Defense and the Department of the Navy. Therefore, most of NEXCOM’s expenses are paid with its earnings and not taxpayer dollars.
About Our Business Lines:
NEXCOM’s six business lines are: Navy Exchange (NEX), Ship Store Program, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO), Navy Clothing and Textile Research Facility (NCTRF) and NEXCOM Hospitality Group (NHG). Each business line provides the necessary support for the Navy’s warfighters and military families to remain ready and resilient.
As a Navy command, NEXCOM contributes to mission readiness by providing quality of life services to patrons no matter where they are stationed around the world.
Endless Opportunity:
While NEXCOM has different business lines, the majority of our employees work for NEX retail locations, Navy Hotel's or at NEXCOM’s Headquarters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work.
We welcome applicants from both the civilian and armed services communities. Please visit us at NEXCOMjobs.org to learn more about our enterprise and view the myriad of jobs available around the world!
Offices: Virginia Beach , VA, US · Virginia Beach, US · Naples, IT · Yokosuka, JP · Honolulu, Hawaii, US